Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,421 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,421 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 22nd August 2026

878

Anonymous

Anonymous // 01/01/2019

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“Goods delivered on time. Properly packaged. My plant was alive and unharmed. Good price and lovely plants”

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Posted 2 years ago

“Beautiful range of unusual pots and vases. A little gem when looking for something a little different. Excellent delivery and customer service. Will definitely shop with them again.”

Hortology 5 star review on 17th July 2024

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Posted 2 years ago

“This was my first order and I was really impressed! The plants and post arrived in excellent condition and the plants are so healthy looking and thriving. I love all the useful information on the website about plant care too. It's written really clearly and makes looking after my plants very easy. Highly recommend Hortology!”

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Posted 2 years ago

“Plants arrived safely packed , and on time , very healthy good sized plants. More than satisfied”

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Posted 2 years ago

“Very quick delivery.”

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Posted 2 years ago

“Good communication. Order very well packed for large items to prevent damage. Planters look great”

Hortology 5 star review on 13th July 2024

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Posted 2 years ago

“Fantastic customer service. The small issue that I had was resolved quickly and efficiently. Am definitely will be ordering again.”

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Posted 2 years ago

“Ordered citrus feed for my new lemon tree -- arrived quickly and the price was great. would definitely recommend!”

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Posted 2 years ago

“The plants were bigger and bushier than I expected, so I was pleasantly surprised. They were well packaged and I liked the information about each species on the website. Not the cheapest prices but I'd say it was worth it given the size and health of the plants.”

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Posted 2 years ago

“Customer Service is excellent, responded quickly to queries.”

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Posted 2 years ago

“I have bought many plants from this company over a few years & they have all been absolutely fantastic. They are carefully packaged & always arrive in pristine condition.”

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Posted 2 years ago

“Easy to navigate website, with really useful measurements. Pot looks great and arrived really well packed so no fear of ceramic breakages. Excellent all round”

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Posted 2 years ago

“Wonderful plant pots, very happy”

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Posted 2 years ago

“Love the planters. Everything was delivered in perfect condition and very quickly. My plants are thriving in their new planters.”

Hortology 5 star review on 5th July 2024

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Posted 2 years ago

“Exceptional plants and beautiful pots. First class service.”

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Posted 2 years ago

“Very good company to deal with.”

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Posted 2 years ago

“Plant and pot in good shape when they arrived. As there was only stock of a larger plant than we had bought, Hortology asked and then sent at no extra cost a bigger plant :)”

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Posted 2 years ago

“The pot was just like in the image - exact colour and texture. Amazing quality, am so glad I came across hortology and am not going to look back. I would highly recommend for their professional and prompt transactions. Very helpful and transparent team!”

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Posted 2 years ago

“another beautiful plant ! well packed and in great condition!!”

Hortology 5 star review on 3rd July 2024

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Posted 2 years ago

“Great plant pots, packaged and delivered with care.”

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Posted 2 years ago

Hortology is rated 4.8 based on 9,421 reviews