Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,425 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,425 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 10th September 2026

880

Anonymous

Anonymous // 01/01/2019

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“Love this company and I could spend all day looking at their website. The range of pots is awesome! My delivery arrived in perfect condition and was exactly what I was expecting. Thanks Hortology 🌱”

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Posted 2 years ago

“My Grigio planter looks stunning and has really added a touch of class to the newly refurbished outside of my house. I’m delighted.”

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Posted 2 years ago

“Nice range of houseplants.”

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Posted 2 years ago

“Super high quality products, exactly what I was looking for, responsive customer service. Only reservation is the high cost of delivery and return shipping.”

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Posted 2 years ago

“Quick service great products!”

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Posted 2 years ago

“Great variety of plants pots and website informative and easy to use.”

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Posted 2 years ago

“Great products and fast delivery”

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Posted 2 years ago

“All of my ordered items arrived quickly & very well packed. I would certainly recommend Hortology for all your plant needs. There is such a great choice of plants, containers & substrates, abd their prices are very competitive. I will definitely be placing another order soon. Thanks, Hortology!”

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Posted 2 years ago

“Excellent plant in the best possible condition.This company truley has very high standards in the plants they sell the plants are so healthy looking. The packaging the pants are shipped in is very protective aswell.”

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Posted 2 years ago

“Houseplant Myst is glorious stuff! It does exactly what I expect it to and my plants love it! I can almost hear them shouting, "Come on, come on - we're hungry."”

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Posted 2 years ago

“Abslolutyl top services, the best secure packing I ever seen!”

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Posted 2 years ago

“Really like the company. Great choice and quick service. Lovely plants”

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Posted 2 years ago

“The pot I ordered was delivered within a couple of days, very well and safely packaged. The pot looks exactly as per the photo on the website and as described. Overall very pleased with my purchase.”

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Posted 2 years ago

“Great service, thank you!”

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Posted 2 years ago

“I ordered the peace lilies but was very disappointed to see that they arrived so late . I ordered other items on the same day and all were delivered before the funeral . They had time to get it to my special friends .”

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Posted 2 years ago

Hi Kendal, Thank you for your order and review. We are so sorry that your Peace Lilies did not arrive in time for the funeral as you had hoped. We understand how important this delivery was for you during such a difficult time. Our records show that your order was dispatched within 24 hours of being placed and was sent via next-day delivery. Unfortunately, DPD attempted to deliver on the 9th but was unable to do so and left a calling card. While we have limited visibility over the next steps taken by DPD, we can confirm that your order was successfully delivered on the 13th. We are deeply sorry for any distress this delay may have caused. Thank you for bringing this to our attention, and we will work with our delivery partners to try and ensure that delays such as this do not happen in the future. Kind Regards Your Hortology Team

Posted 2 years ago

“Amazing customer service, the plants and pots are stunning.”

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Posted 2 years ago

“Lovely website, plenty of choice, fast delivery and the product lives up to its image.”

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Posted 2 years ago

“All plants and products were delivered promptly and plants in amazing condition 😊 the only problem I had was the bag for the clay balls was split in the box”

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Posted 2 years ago

“Arrived in time, all plant food very good quality and so the mecreme.”

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Posted 2 years ago

“A quick and easy booking and my spider plant looks great and it was deliveded on time! Thanks you Hortology!”

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Posted 2 years ago

Hortology is rated 4.8 based on 9,425 reviews