Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,421 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,421 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 22nd August 2026

878

Anonymous

Anonymous // 01/01/2019

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“Order came quickly. Customer service has good communication. Will be purchasing again as the pots are loverly.”

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Posted 2 years ago

“Healthy, bushy and lovely and green. We'll packed and delivered safely. Definitely recommend.”

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Posted 2 years ago

“Good delivery time packaged perfectly, fern is beautiful and string of hearts so cute, hope I don't over or under water and feed I was surprised at the size of the fern thought it woul be a titchy but it's a lovely size excellent value for Money.”

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Posted 2 years ago

“My plant arrived in great condition on the day. I was a little disappointed that no care instructions were included”

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Posted 2 years ago

“First time of dealing with Hortology but they have been very proactive in dealing with our order. Initially there was a slight hiccup, which was resolved just as quickly. A good experience!”

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Posted 2 years ago

“The plants and pots from Hortology never disappoint me! I love all of them!”

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Posted 2 years ago

“I was thrilled when I this pot arrived and saw that it was just exactly as pictured and just and just as I imagined it fitting in with my décor. I absolutely love it and plan to purchase a second one.”

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Posted 2 years ago

“I'm delighted with the whole experience of buying from Hotology. The delivery service was impeccable ,the plant was in perfect condition having been brilliantly packed . The plant itself is a lovely healthy happy thing Thank you so much !-*”

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Posted 2 years ago

“my plants arrived on time and in excellent condition - very happy”

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Posted 2 years ago

“Love my plant, love my pot. Great communications.”

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Posted 2 years ago

“Stunning hanging pots and for such a good price. Arrived so fast, couldn’t be happier!”

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Posted 2 years ago

“Good swift delivery, well packaged and responsive customer service team”

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Posted 2 years ago

“Perfect plant, excellent service and delivery.”

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Posted 2 years ago

“Ordered some nursery pots and no lie the best I’ve used will deffo be ordering from here again”

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Posted 2 years ago

“Some lovely items offered and very quick delivery, especially like the website function of choosing a plant and then being able to click a link to see suitable plant pots for sale...no more plants waiting for months for a pot that fits to arrive! and thankyou for having a page of Pet Safe Houseplants!!”

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Posted 2 years ago

“Fast delivery, plant and plant pot arrived well packaged. Great company highly recommend”

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Posted 2 years ago

“Love this company and I could spend all day looking at their website. The range of pots is awesome! My delivery arrived in perfect condition and was exactly what I was expecting. Thanks Hortology 🌱”

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Posted 2 years ago

“My Grigio planter looks stunning and has really added a touch of class to the newly refurbished outside of my house. I’m delighted.”

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Posted 2 years ago

“Nice range of houseplants.”

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Posted 2 years ago

“Super high quality products, exactly what I was looking for, responsive customer service. Only reservation is the high cost of delivery and return shipping.”

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Posted 2 years ago

Hortology is rated 4.8 based on 9,421 reviews