Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,379 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,379 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 13th July 2026

Nicola F

Hortology 5 star review on 7th June 2026

Laura N

Hortology 5 star review on 12th April 2026

Ayezah Y

Hortology 5 star review on 18th February 2026

Gary L

875

Anonymous

Anonymous // 01/01/2019

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English

“Great product. Delivered within a couple of days. Very impressed.”

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Posted 3 years ago

“Impressed with selection of pots. Very pleased with the one we chose. Good price and our fern looks wonderful in it. Would use company again.”

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Posted 3 years ago

“So impressed with the speedy delivery, my order arrived the next day,well packed too,I will be returning with many more orders in the future.”

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Posted 3 years ago

“Great product and excellent customer service, Shona in particular was brilliant and couldn't recommend highly enough!”

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Posted 3 years ago

“Delivered plant pot as arranged, the initial pot was damaged before delivery and I was given the choice of a cheaper purchase but chose to pay full price for undamaged replacement, happy with the choice”

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Posted 3 years ago

“Quality vase that looks great in our kitchen”

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Posted 3 years ago

“I'm very pleased with my planter and will buy again from this company. It was very securely packed and all in paper/cardboard, no plastic, very impressive.”

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Posted 3 years ago

“Great pot and all delivered in timely and safe manner. Plant has taken on a new lease of life in it's new ceramic home!”

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Posted 3 years ago

“Very prompt delivery, item well packaged and the pot is exactly as we hoped; gorgeous colour.”

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Posted 3 years ago

“The pots I bought are lovely & I realise they need to be packed up safely but the packaging definitely wasn’t green. There was so much sellotape & cardboard that I had to put it out for recycling on two different weeks. The boxes were huge & then had boxes inside the boxes!”

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Posted 3 years ago

“Very pleased with my pot. Delivery good and extremely well packed.”

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Posted 3 years ago

“Items were well packaged. Delivery was quick. All items are good quality and look lovely in the home. Plants were luscious, vibrant and full, love my new fern.”

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Posted 3 years ago

“Have ordered several times over the past few months and each time it's been a pleasurable experience. The plants are great quality and the customer service/help is fantastic. Thank you”

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Posted 3 years ago

“BEAUTIFUL 🪴 Love our little new member. Well packaged and wrapped for travel. VERY HEALTHY. Love it. Thank You”

Hortology 5 star review on 24th January 2023

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Posted 3 years ago

“I am very pleased with the service I received from Hortology. My order was delivered on Saturday as requested. Nicely packed - all plants were carefully protected and delivered in excellent condition. They look better and are bigger than expected. Highly recommended to all plant lovers!”

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Posted 3 years ago

“Lovely, prompt - and LOVELY customer service. High quality product. Highly recommend.”

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Posted 3 years ago

“Really fast delivery and fabulously healthy plant with beautiful pot. It has made my room.”

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Posted 3 years ago

“Always happy with my plants from Hortology.”

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Posted 3 years ago

“service was good and the pot was well packaged so it couldn't have got damaged. The pot looked more gold on the website than it does in person, it's more black than I was expecting.”

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Posted 3 years ago

“Was my second order. Very happy with the quality, how it was packed, delivery and customer service interaction. Definitely a happy customer. Will use it again for sure.”

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Posted 3 years ago

Hortology is rated 4.8 based on 9,379 reviews