Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,432 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,432 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 11th September 2026

879

Anonymous

Anonymous // 01/01/2019

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“Quick delivery of a healthy, good sized plant. Very pleased”

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Posted 3 years ago

“Excellent. The plant far exceeded our expectations and service was excellent”

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Posted 3 years ago

“Used Hortology a few times now. The plant is beautiful and arrived in a very healthy condition. Customer Service was very helpful in sending me recommendations for pet friendly plants. I willl be using them again and would definitely recommend them.”

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Posted 3 years ago

“I have purchased floor standing and smaller plants including various accessories and all have arrive very well packed and in good health. On my latest order I had a small item missing. I emailed and this was resolved”

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Posted 3 years ago

“Lovely plants and pots. Delivery was delayed due to frost my weather which is very responsible and I’m glad care was taken for my plants not to arrived frost bitten or damaged.”

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Posted 3 years ago

“Beautiful plants in good health but terrible packaging. Soil everywhere making a mess of my house”

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Posted 3 years ago

“Very nice healthy plant, exactly as advertised. I was impressed that delivery was held back until night time sub-zero temperatures did not threaten. Good notification of this, too, in advance, and a pleasant personal response to my email about a separate delivery problem.”

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Posted 3 years ago

“My Dracaena arrived quickly and in great condition, I'll definitely be using Hortology again!”

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Posted 3 years ago

“The pot I ordered was lovely. Really pleased . It arrived very well wrapped. The plant , a lovely peperomia , had several damaged leaves, and was just in a plastic bag , wedged into its cardboard compartment. Would be a good idea to surround the plant with some of the paper wadding, like the pot . It’s a good plant, and is now recovering!”

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Posted 3 years ago

“Quick with quality. Delivery was fast and the product has made a huge difference to my plant. Already placing more orders and making Horology my go to for plants”

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Posted 3 years ago

“Great product and prompt delivery”

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Posted 3 years ago

“Wonderful plants, great service and comms.”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Great product. Delivered within a couple of days. Very impressed.”

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Posted 3 years ago

“Impressed with selection of pots. Very pleased with the one we chose. Good price and our fern looks wonderful in it. Would use company again.”

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Posted 3 years ago

“So impressed with the speedy delivery, my order arrived the next day,well packed too,I will be returning with many more orders in the future.”

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Posted 3 years ago

“Great product and excellent customer service, Shona in particular was brilliant and couldn't recommend highly enough!”

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Posted 3 years ago

“Delivered plant pot as arranged, the initial pot was damaged before delivery and I was given the choice of a cheaper purchase but chose to pay full price for undamaged replacement, happy with the choice”

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Posted 3 years ago

“Quality vase that looks great in our kitchen”

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Posted 3 years ago

“I'm very pleased with my planter and will buy again from this company. It was very securely packed and all in paper/cardboard, no plastic, very impressive.”

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Posted 3 years ago

Hortology is rated 4.8 based on 9,432 reviews