Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,373 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,373 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 7th June 2026

Laura N

Hortology 5 star review on 12th April 2026

Ayezah Y

Hortology 5 star review on 18th February 2026

Gary L

Hortology 5 star review on 18th January 2026

Katya

874

Anonymous

Anonymous // 01/01/2019

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English

“Advertise things that they obviously don't actually have in stock and then after ordering say there is a supply problem. Common problem these days.”

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Posted 1 year ago

“great stuff, perfect”

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Posted 1 year ago

“Ordered a gift for the opening of a friend’s coffee shop IN Manchester, they were delighted with it, Smooth ordering and delivery process.”

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Posted 1 year ago

“I love the fact that you can choose by design and size so easily when making your selection. Will definitely be using again!”

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Posted 1 year ago

“Love my pots so much”

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Posted 1 year ago

“Good quality products. I ordered a large, expensive pot which had sold out. I had no email to keep me in the loop about when it would be delivered. I had to contact the company in the end to ask when it would eventually come. I think better communication is needed.”

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Posted 1 year ago

“Excellent choice of plants and accessories. Assembled in packaging with care, no issues.”

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Posted 1 year ago

“Plants arrived well packed and in excellent condition. Highly recommend”

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Posted 1 year ago

“Beautiful pots, super quick delivery, items arrived well wrapped. Great experience.”

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Posted 1 year ago

“Extremely pleased with the service I received. The plant arrived in good condition and looks great.”

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Posted 1 year ago

“Easy to use website, fast delivery”

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Posted 1 year ago

“Speedy delivery good communication”

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Posted 1 year ago

“Every plant I've ordered has arrived in excellent condition and is healthy and robust. Huge plus is an organised Saturday delivery service where I can sneak plants into the house ;-) Once when they were picking the order for me they weren't satisfied with the condition of the last remaining of that variety and sent me photos and offered to swap out or adjust the price. I also love some of the unique pots. In short - amazing plants and amazing service.”

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Posted 1 year ago

“Great healthy plant, extremely well packed. Recommend Hortology , great company”

Hortology 5 star review on 3rd April 2025

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Posted 1 year ago

“I couldn't be happier with my Hortology pots. The products are high quality and the service was really good. I was contacted regarding what i may consider imperfections in advance, which including shape and colour. They were very helpful and the packages arrived within given timeframes and were very well packaged. No hesitation in recommending them and will definitely be back. Thank you Hortology!”

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Posted 1 year ago

“Great product, well packaged and delivered quickly”

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Posted 1 year ago

“Beautiful pots that have added a pop of colour to the house. They came packaged securely & look great in person. Overall very pleased.”

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Posted 1 year ago

“Lovely plant pots! Fantastic quality and really good value!”

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Posted 1 year ago

“Lovely light weight pots - perfect for shelf Delivery very prompt and efficient”

Hortology 5 star review on 1st April 2025

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Posted 1 year ago

“Love my new plants, they arrived just like described and were packaged very securely. Would recommend”

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Posted 1 year ago

Hortology is rated 4.8 based on 9,373 reviews