Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,417 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,417 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 22nd August 2026

878

Anonymous

Anonymous // 01/01/2019

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“Excellent and prompt delivery”

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Posted 1 year ago

“Great range of good products generally”

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Posted 1 year ago

“Ordered for the first time, my plant and pot arrived expertly packaged. It was healthy and a lovely specimen. Just what I would have chosen myself. Very impressed with the service and quality of products”

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Posted 1 year ago

“First time ordering from Hortology. Was impressed at how well the 3 plants I ordered were wrapped for transport. Very secure. They arrived in perfect condition. Highly recommend.”

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Posted 1 year ago

“Great stuff, I like all the pots I got”

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Posted 1 year ago

“I was delighted to receive my first order from Hortology last week! The plants are in perfect condition : very established and a good size. They were expertly packaged for transit and I received them very promptly! First time I have ever purchased plants by post and u will be ordering some more soon! Thank you Hortology!!”

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Posted 1 year ago

“Very happy with purchase of plant pots. Delivered fast. Good website.”

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Posted 1 year ago

“Unfortunately one of the plants (Tradescantia zebrina - Inch Plant ) came already very weak, while it looked ok as soon as the plant was moved, it was obvious the roots were very week and by simply tilting the plant some of the plant fell out completely.”

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Posted 1 year ago

Hello. Thank you for your order and review. We are sorry to hear of your disappointment with one of the plants you have received! We have reached out directly to resolve this for you. Your Hortology team

Posted 1 year ago

“Very impressed with delivery and packaging. 1st time l have ordered, the plants are in lovely condition, really pleased and would recommend”

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Posted 1 year ago

“Easy to use sit for online ordering”

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Posted 1 year ago

“Ordered on Sunday, arrived on Thursday. Very well packed. Almost too well. Individually bagged. 2 of the 3 plants were in great condition. My Silver bay had yellowing leaves and some damage...”

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Posted 1 year ago

“Plant arrived safe and sound --very happy with my purchase and excited to watch my new cactus thrive:)”

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Posted 1 year ago

“Fast service”

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Posted 1 year ago

“My plants arrived in such good condition, carefully packaged and looking amazing.”

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Posted 1 year ago

“Hortology. Did & delivered exactly what they said. Good quality”

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Posted 1 year ago

“Great quiality and delivery”

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Posted 1 year ago

“I placed an order and was contacted by email to let me know they had a plant which had a few yellow leafes and offered me a discount for it. I thought that was really good commincation as some comapmnies would have sent that plant to me. I declined only because this was a gift. Email communication throughout on when i would receive the plant when in stock. It cam promptly and delievry was great, very well packaged nothing damaged. I am first time customer, will return and recommned to friends and family”

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Posted 1 year ago

“Lovely pots, lovely plants, can't fault”

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Posted 1 year ago

“Really happy to have found this shop. Items received quickly and appear to be great quality. Exactly what we were after.”

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Posted 1 year ago

“Beautiful healthy Jade plant . So we’ll package ! Swift delivery . Absolutely delighted . Look forward to my next order !”

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Posted 1 year ago

Hortology is rated 4.8 based on 9,417 reviews