Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,209 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,209 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Hortology 5 star review on 18th January 2026

868

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very pleased with my purchase and so is my plant. Arrived quickly and very protected in the box.”

Hortology 5 star review on 12th August 2021

Helpful Report

Posted 4 years ago

“Such a lovely plant. Definitely a step closer to make my house a home”

Helpful Report

Posted 4 years ago

“Order arrived quickly & great quality. Would certainly use again.”

Helpful Report

Posted 4 years ago

“Everything was great. The order was professionally packed and delivered. Recommend 100%”

Helpful Report

Posted 4 years ago

“My golden pothos is growing stupendously well. Love it, thank you!”

Helpful Report

Posted 4 years ago

“Beautiful plants and excellent delivery”

Helpful Report

Posted 4 years ago

“Excellent service. Product just as ordered.”

Helpful Report

Posted 4 years ago

“Lovely plant, very well packed and delivered promptly.”

Helpful Report

Posted 4 years ago

“Amazing service. The plant arrived incredibly quickly, the next day!! It was in fantastic condition, and is beautiful could not recommend enough”

Helpful Report

Posted 4 years ago

“Very quick delivery. Pots look great, exactly as in the photo. Great service.”

Helpful Report

Posted 4 years ago

“Good quality plants and a quick delivery time.”

Helpful Report

Posted 4 years ago

“Lovely product, good service. You get what you pay for. I want to change all my plant pots to matching ones from Hortology one day.”

Helpful Report

Posted 4 years ago

“I bought a selection of pots and a plant, they all arrived extremely well packaged and protected, and I'm very happy with my purchases. I love buying from Hortology, I always know I'm getting quality that's hard to find elsewhere.”

Helpful Report

Posted 4 years ago

“Second purchase, plant/pot, arrived on time and all intact.”

Helpful Report

Posted 4 years ago

“Plant arrived the day after delivery. Well packaged and looking healthy. Very pleased, just what I was looking for. Thank you.”

Hortology 5 star review on 7th August 2021

Helpful Report

Posted 4 years ago

“Great prices, prompt delivery!”

Helpful Report

Posted 4 years ago

“Packaging is superb. Delivery time is superb. The plant is superb.”

Helpful Report

Posted 4 years ago

“Beautiful plants. Great service. Great communication. Great company. Thank you!”

Helpful Report

Posted 4 years ago

“IVE ONLY EVER HAD REAL PLANTS BUT CAT KEEPS EATING THEM HENCE THE NEED FOR THIS PLANT. PRICE WAS REASONABLE WITH SPEEDY DELIVERY BUT DO HAVE ONE THING THAT NIGGLES ME. PICTURE OF PLANT LOOKS GREAT BUT THE ACTUAL PLANT THAT ARRIVED WAS A BUT SPARSE ON THE LEAVES SO DONT KNOW IF I EXPECT TOO MUCH OR MAYBE PICTUE HAI 2 PLANTS IN POT.”

Helpful Report

Posted 4 years ago

“Second time buying from Hortology - plants are well packaged and look gorgeous when unpacked. Great service and quality plants and plant pots.”

Helpful Report

Posted 4 years ago

Hortology is rated 4.8 based on 9,209 reviews