Honey Willow Reviews

Name: Honey Willow
Rating: 4.95

5.0 Rating 3,641 Reviews

99 %

of reviewers recommend Honey Willow

5.0

Based on 3,641 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Honey Willow 5 star review on 23rd February 2026

174

Anonymous

Anonymous // 01/01/2019

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“The jewelry was beautiful! I really enjoyed the packaging the quality and overall service with the company. I ordered from the USA and the package came extremely quickly. I really enjoyed the little note that I could give to my friend for her birthday. I will definitely use this company going forward for all gifts for my friends and family.”

Helpful Report

Posted 1 year ago

Hi Jacqueline, We are pleased to hear you liked the bracelet. We hope your friend had a lovely 40th birthday. Best wishes, Honey Willow.

Posted 1 year ago

“My daughter loved the necklace”

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Posted 12 hours ago

“Overall a great experience. Item purchased was exactly what we had hoped for. Great quality, excellent packaging, and clear communication.”

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Posted 1 day ago

“together with my friends w bought a necklace for a friends 80th birthday and Marie loves it. Howeer the magnetic clasp caught in her scarf and the necklace fell off. I have told Marie to come to your shop because she is very near in Saltford. I suggested to her that you woud be very happy to change the clasp free of charge. Jane Jane Burdon”

Helpful Report

Posted 2 days ago

Dear Jane Thank you so much for your lovely review, we’re delighted to hear Marie loves the necklace, thank you for choosing us to help celebrate her 80th birthday! We’re sorry to hear about the clasp catching on her scarf. We’d be very happy to change the chain for her. While we no longer have a physical shop, we do have a collections/appointments location, so please ask Marie to get in touch with us via our website or email jewellery@honeywillow.com and we’ll arrange this for her. Best wishes Honey Willow

Posted 1 day ago

“Superb quality and my wife loves all 3 items.”

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Posted 6 days ago

Dear Keith Thank you for your lovely review! We’re so pleased your wife loves all the jewellery you chose and had a wonderful birthday! We hope to make you something special again in the future. Best wishes Honey Willow

Posted 5 days ago

“The product and the service from honey willow was very good, on the other hand the delivery wasn’t so good, twice they failed to deliver and on both occasions claimed they missed me when they definitely didn’t I was at home both times.”

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Posted 6 days ago

Dear Andrew Thank you for your review. We’re so pleased you’re happy with the necklace and our service, although we’re sorry about the frustrating delivery issues. We opened an investigation into what happened with our courier to prevent it from happening again, we're very sorry for any inconvenience caused. Best wishes Honey Willow

Posted 5 days ago

“Found Honey Willow on line and ordered a necklace for my wife’s birthday. She absolutely loves it. The product is great, the packaging is lovely and personal including details of who actually made it. Fast delivery too. Overall delighted and would recommend. We are in Bath soon so will pop in the shop to say thanks in person.”

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Posted 6 days ago

Dear Neil Thank you so much for your lovely review. We’re thrilled to hear your wife loves the necklace and that you appreciated the little extras! We’d be delighted to see you in Bath when you’re nearby. We’ve since closed our physical shop, but we do have an appointment-only location, so please do check our website for details or drop us an email to arrange a time. Best wishes Honey Willow

Posted 5 days ago

“Very happy with my purchase!”

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Posted 6 days ago

Hello Thank you for your review. We’re so pleased you’re happy with your necklace, we hope to make something special for you again in the future! Best wishes Honey Willow

Posted 5 days ago

“I was looking for a special gift for my mom’s 80th birthday and found exactly what I was looking for on Honey Willow website. Very pleased with my purchase, a pearl necklace, delivery was fast & quality was superb. Came in a lovely gift box & the handwritten note was an extra delight. Thank you so much!”

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Posted 1 week ago

Dear Nina Thank you for your lovely review! We’re so pleased the necklace was perfect for your mum's birthday, we’re happy to hear it arrived in good time. Thank you for choosing us for such a special occasion, and we hope to make you something again in the future. Best wishes Honey Willow

Posted 1 week ago

“Very well made and presented necklace”

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Posted 1 week ago

Hi Michael Thank you for your review, we’re so pleased you’re happy with the necklace - wishing you a very Happy Anniversary from all of us! Best wishes Honey Willow

Posted 1 week ago

“Great selection, accurate website and fast service from order to delivery.”

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Posted 1 week ago

Hello Thank you for your review! We’re so pleased you enjoyed browsing our jewellery and found the ordering process straightforward. We hope the recipient loved their necklace, and that we have the opportunity to make something special for you again in the future. Best wishes Honey Willow

Posted 1 week ago

“Nice to find and support a passionate company who created a stunning Bracelet.”

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Posted 1 week ago

Dear Maison Thank you for your review. We’re so pleased to hear you’re happy with the bracelet, and we really appreciate you acknowledging the passion that goes into our jewellery! We hope to have the opportunity to make something for you again. Best wishes Honey Willow

Posted 1 week ago

“Really pleased,excellent all round service”

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Posted 1 week ago

Hi Phillipa, Thank you for your lovely review! We’re thrilled you’re pleased with our service and the bangle and we hope to make something for you again. Best wishes Honey Willow

Posted 1 week ago

“Lovely product good service”

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Posted 1 week ago

Hello Thank you for your review. We’re pleased to hear that you're happy with the necklace and our service. We hope to make something special for you again! Best wishes Honey Willow

Posted 1 week ago

“My wife really liked the gift.”

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Posted 2 weeks ago

Dear Darren Thank you for your review. We’re happy to hear your wife liked the necklace. We hope to create something special for you again in the future! Best wishes Honey Willow

Posted 1 week ago

“Process to order was great. Delivery timescale and timing perfect Product, just as described Packaging fine Personal note from makers, charming Wifes reaction to gift lovely Thanks all round for helping me make it a special occasion x”

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Posted 2 weeks ago

Dear Andrew Thank you for taking the time to leave your review. We’re so happy to hear you were pleased with everything and that your wife loved the necklace. Thank you for choosing us for the occasion, we hope you had a very special anniversary celebration! Best wishes Honey Willow

Posted 1 week ago

“The 7 decades piece of jewellery is really beautiful and my dear friend loves it. The service from Honey Willow was spot on too, great value all round”

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Posted 2 weeks ago

Dear Viv Thank you for your lovely review. We’re so pleased you're happy with the necklace and your friend loves it too! We hope she had a great birthday celebration! Best wishes Honey Willow

Posted 1 week ago

“The perfect January birthday gift for my wife, a snowdrop necklace. Perfectly and elegantly wrapped, with a personal touch. Thanks for making us happy”

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Posted 2 weeks ago

Dear Nick Thank you for your review. We’re so happy to hear the necklace was a perfect gift for your wife, we hope she had a very special birthday! Best wishes Honey Willow

Posted 1 week ago

“I bought a beautiful necklace for a friends special birthday, she was delighted with the quality and sentiment, I will be ordering again!”

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Posted 2 weeks ago

Dear Joanne Thank you for your review. We’re so glad your friend loved the necklace and appreciated the sentiment behind it. We hope to make something special for you again soon! Best wishes Honey Willow

Posted 1 week ago

“The six little rings were perfect for our 60th wedding anniversary!”

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Posted 2 weeks ago

Dear Carolyn Thank you for your lovely review! We’re so happy the six rings necklace were perfect for your 60th wedding anniversary. Congratulations on such a wonderful milestone together! Best wishes Honey Willow

Posted 2 weeks ago

“The personalized jewelry I ordered was well designed and loved by my wife. The on line ordering was easy and the necklace was delivered on the date promised.”

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Posted 2 weeks ago

Dear Donald Thank you for your review. We’re so pleased you and your wife were happy with the necklace - we hope she had a very special birthday, thank you for choosing us to be part of the celebration! Best wishes Honey Willow

Posted 2 weeks ago

Honey Willow is rated 5.0 based on 3,641 reviews