Honey Willow Reviews

Name: Honey Willow
Rating: 4.95

5.0 Rating 2,415 Reviews

99 %

of reviewers recommend Honey Willow

5.0

Based on 2,415 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Honey Willow 5 star review on 25th March 2024

115

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everyone loved their bracelets. Came fast even though I live in United States.”

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Posted 3 weeks ago

“Quite nice reasonable priced pleased with the service. Thanks”

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Posted 1 month ago

“HI, i have recieved my peice and it looks fantastic. However i am not giving it to my wife til the 29th of Feb (wedding anniversary) so if you want to follow me up after that - i will provide you her feedback,but by the look - will be most positive”

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Posted 1 month ago

Hi Trevor, We hope you have a great anniversary tomorrow and your wife likes her necklace. Thank you for leaving us a review. Best wishes, Honey Willow.

Posted 1 month ago

“I ordered a 3 birthstone men’s ring for my dad for his birthday and I received it in plenty of time and the product is very well made. The only reason I gave it four stars instead of five was because the finish on the website image was more of a brushed silver versus what we received was definitely very shiny. Also, I had written with a request to have an engraving done on the inside, and possibly replacing the October stone, which was a pink stone, with opal, which is the preferred stone for October. No response was given as to whether they could do any of these requests, and it was just created and shipped to me. Again, the ring is beautiful, and my father was extremely happy with it, but stronger communication about special requests would be greatly appreciated.”

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Posted 2 months ago

Hi Jordan, Thank you for your review. We responded to your initial enquiry on January 18th stating that unfortunately we didn't have an opal stone in that format, only the birthstones available listed in the drop down menu. We said we could engrave for you and quoted a price for this. We also sent you an email a week ago following up on this review but received no response to either of our emails so it looks like they are not coming through. Please can you check your spam filter. We are glad you are happy with your ring and we are really sorry our communications have been missed. If you get this reply, perhaps give us a call to discuss. Best wishes, Honey Willow.

Posted 1 month ago

“The ring with the 6 diamonds lies behind the other rings so is mostly hidden. That’s a disappointment. Overall, it looks nice. I’m using another chain because the one provided is very thin.”

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Posted 2 months ago

Hi Wanda, Thank you for taking the time to leave us a review. We are sorry to hear you are disappointed with the chain. It is true that it is fine, but it has been strength-tested for the pendant. We do have thicker, rolo chains. They are slightly more expensive and a different look, but do get in touch if you want to arrange a different chain. With the placing of the diamond ring we solder the pendant in a Russian ring formation so they move around, sometimes this ring will be forefront, sometimes it will fall to the back. This is the design as they are not fixed in a solid, rigid pendant. We are glad to hear that overall you like the necklace, but please reach out via email if you would like to discuss further. I have shared your feedback with the team. Best wishes, Honey Willow.

Posted 2 months ago

“Very happy with the necklace. I anticipated the charm would be a bit smaller. Delivery was quick and presentation lovely! I would give the company 4 and 1/2 stars and would shop there again! The citrine stone was not as clear as I had hoped.”

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Posted 4 months ago

“The 21st birthday earrings were smaller than expected.”

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Posted 4 months ago

Hi Pam, Thank you for your feedback. We are sorry they were smaller than you envisaged. We hope she enjoys wearing them still. Best wishes, Honey Willow.

Posted 4 months ago

“Lovely company, shipped bracelet right away. Hope to get info on getting bracelet repaired now.”

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Posted 5 months ago

“Beautiful jewellery and lots of lovely options for special occasions and birthdays. Fast delivery and good customer service. Happy overall and would recommend 👍🏻”

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Posted 5 months ago

“Great service and very quick in creation and delivery!”

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Posted 5 months ago

“Goods arrived tracking comp only got to London stopped after that.Thank you Ellie for helping me locate goods Will use you again pls keep me updated re any jewellery for older woman”

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Posted 6 months ago

“I purchased the item for my daughter who lives in Scotland ( I live in New Zealand) and she is very happy with the bracelet. I did request for delivery closer to her birthday but it arrived almost two weeks prior to the requested date but these things happen”

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Posted 6 months ago

Hi Lisa, Thank you for leaving us a review. I'm afraid we can't hold orders, but we are glad to hear your daughter likes her bracelet. Best wishes, Honey Willow.

Posted 6 months ago

“Great product, very good quality. Delivered on time, packed well.”

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Posted 7 months ago

“The jewellery I purchased for my wife's 70th Birthday (A gold necklace with seven rings, one for each decade in three colour gold) was fine. However the packaging with my message on was nowhere near nice enough for an item like that. It was a dull cardboard box, with the message I'd taken trouble to write. Then once that box was opened the small presentation box inside wasn't bad.”

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Posted 11 months ago

Hi Geoffrey, Thank you for leaving us review. We are a bit confused by your message. It sounds like you are referring to the outer packaging carton, which is brown cardboard with our shop printed on the front -this is purely for posting. There would not have been a gift note on there. The gift note should have been inside the green, branded jewellery box with the necklace resting on top. We welcome all feedback on our packaging so please do get in touch with further information if you wish to do so. We are glad you liked the necklace. Best wishes, Honey Willow.

Posted 10 months ago

“Beautiful jewellery. Arrived in lovely personal packaging”

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Posted 11 months ago

Hi there, Thank you for taking the time to leave us a review. We hope the recipient had a lovely 30th birthday. Best wishes, Honey Willow.

Posted 10 months ago

“Good communication and efficient ordering process. Clear and easy to use website. Unfortunately, one point must be deducted because the item was not as depicted in the description since the internal birthday message inside the box was missing.”

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Posted 11 months ago

Hi David, Thank you for your recent review. We are sorry to hear you didn't receive the gift note you were expecting. According to your order you should have received the standard 70th gift note inside the box, was this missing? Are you able to send us a photograph of what you received? I look forward to hearing from you. Best wishes, Beth

Posted 11 months ago

“Though the item is well made and has some quality I would liked to have the opportunity of a bigger central coral to show the 35th anniversary part and the rings to be a touch thicker but I do like the jewellery and I am sure my wife will love it when I give it to her”

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Posted 1 year ago

Hi John, Thank you for your review. We hope you had a great anniversary. We will take on board your feedback when we are developing new products. Thank you for shopping with us. Best wishes, Honey Willow.

Posted 11 months ago

“Good communication, fast delivery and excellent product.”

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Posted 1 year ago

“I received the Honey Willow Necklace. It is beautiful and my daughter love it. The only thing, she did not receive the birthday greeting that I wrote to go with the necklace.”

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Posted 1 year ago

Hi Jean, We sent you an email regarding this a month ago. Thank you for taking the time to leave us a review. I'm really sorry we missed your personalised message, I'm afraid we can't see any notes regarding this on your order. Did you contact us to add this note after placing your order? If you can let us know that would be helpful. Best wishes, Honey Willow.

Posted 11 months ago

“Good company to deal with. Kept me well informed about delivery.”

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Posted 1 year ago

Honey Willow is rated 5.0 based on 2,415 reviews