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Honey Willow Reviews

5.0 Rating 3,431 Reviews
99 %
of reviewers recommend Honey Willow
5.0
Based on 3,431 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Honey Willow Reviews
Anonymous
Anonymous  // 01/01/2019
Very quick delivery. Lovely necklace.
Helpful Report
Posted 4 weeks ago
My wife thought the 50th Anniversary necklace was beautiful and it has attracted many compliments from friends and family. I was not sure what to buy her to celebrate the occasion but very happy I chose this from Honey willow which was presented in a lovely gift wrapped box.
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Posted 4 weeks ago
Hello, Thank you for your review! We’re so pleased to hear that the necklace was a success with your wife and that it drew compliments from your friends and family. It’s lovely to know that our packaging added to the experience too. Wishing you both a very happy anniversary! Best wishes Honey Willow
Posted 3 weeks ago
The HW team got everything correct from order to delivery. A great personal service.
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Posted 4 weeks ago
Dear Ian, Thank you for your review! We're delighted to hear that you had a good experience with us, and that everything went smoothly for you. Thank you for choosing us to help celebrate a very special milestone! Best wishes, Honey Willow
Posted 3 weeks ago
Absolutely brilliant customer service. Ordered and received the next day in the post. Beautiful necklace ordered as a gift. Highly recommend!
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Posted 4 weeks ago
Dear Margaretha, Thank you for your feedback. We're so happy to hear that you received your necklace so quickly and that it made a perfect gift. Thank you for your recommendation and we hope to make something again for you in the future! Best wishes, Honey Willow
Posted 4 weeks ago
Very pleased with item, exactly as the photo and arrived quickly. I was concerned that the magnetic fastening would be big but it is not, it is perfectly sized for the necklace. The recipient was delighted.
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Posted 4 weeks ago
Dear Maggie, Thank you for your review! We're thrilled to hear that the item was just as you expected and arrived quickly. It’s great to know the magnetic fastening was the perfect size as well. We're delighted that the recipient was happy with their gift, we hope they had a very special birthday celebration! Best wishes, Honey Willow
Posted 4 weeks ago
Prompt delivery and a quality item. Nice touch with packaging containing details of those whose worked on the necklace
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Posted 1 month ago
Dear Andrew, Thank you for your feedback! We’re happy to hear that the necklace arrived quickly. We think it's special to connect our customers with the individuals behind each piece, so we're glad that you liked this touch! Best wishes, Honey Willow
Posted 4 weeks ago
Quality workmanship, promptly delivered as promised.
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Posted 1 month ago
High quality jewellery at reasonable prices the service from start to finish is outstanding.
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Posted 1 month ago
Hello, Thank you so much for your review. We’re pleased to hear that you were happy with the necklace and our service. Wishing you a very happy anniversary and we hope to make something for you again! Best wishes, Honey Willow
Posted 4 weeks ago
I took a bangle into the store which had broken. They couldn’t do enough to help me. They fixed it and sent it to me and I’m honestly so happy. It’s rare to find a company that stands by their work and it was such a pleasure. I would recommend highly
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Posted 1 month ago
Dear Jenni, Thank you for sharing your experience with us! We're happy to hear that you felt supported throughout the process and that you’re pleased with the results. We appreciate your recommendation and look forward to making you something again in the future! Best wishes, Honey Willow
Posted 4 weeks ago
I bought a five ring necklace for my wife for our 5th wedding anniversary. It arrived on time , beautifully packaged and she loved it ! What more can I say?Highly recommended
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Posted 1 month ago
Dear John, Thank you so much for your review! We are happy to hear that the necklace made a great gift for your anniversary and that you appreciated the packaging. We hope you had a very happy anniversary celebration! Best wishes, Honey Willow
Posted 4 weeks ago
Ordered the necklace for our 10th wedding Anniversary !! Wife was delighted . Very high quality - Thank you :)
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Posted 1 month ago
Dear Loughlin, Thank you for your review! We're so happy to hear that your wife loved the necklace for your 10th wedding anniversary. We hope you had a wonderful celebration! Best wishes, Honey Willow
Posted 1 month ago
Beautiful jewellery and very well presented, My sister loved her 60th birthday present 🎁
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Posted 1 month ago
Beautiful bracelet, as a gift for my sister. Unfortunately one of the links broke but the customer service in resolving it was top class - personalised service and a very happy customer.
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Posted 1 month ago
Hello, Thank you for your review! We're happy to hear that your sister loved the bracelet. Sorry to hear that there was an issue with it but we're pleased that our customer service team were able to help resolve this quickly. Best wishes, Honey Willow
Posted 1 month ago
Excellent delivery service. I made a mistake ordering the wrong chain with the golden anniversary 5 link necklace and the correcton was swiftly dealt with, necklace returned to Honey Willow and was replaced within a few days. I presented it to my wife at our Golden Wedding party and my wife says that she loves it!
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Posted 1 month ago
Dear Michael, Thank you for taking the time to leave your review. We’re so happy that your wife loved the necklace for your Golden Wedding celebration. Thank you for choosing us to be part of such a special moment - wishing you a very happy anniversary! Best wishes, Honey Willow
Posted 1 month ago
It took a long time for it to clear customs
Honey Willow 5 star review on 3rd September 2025
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Posted 1 month ago
Hello Myrna, Thank you for your review! We appreciate your patience with the customs clearance process. The new legislation imposed by the US government has increased the time items are being held in some cases. This should improve over time. Best wishes, Honey Willow
Posted 1 month ago
Easy to order, shipped quickly, and notifications were accurate for when necklace was created and shipped out.
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Posted 1 month ago
Awesome to deal with, felt like dealing with a loving caring team who were knowing they were making a special gift for my mum
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Posted 1 month ago
Dear Craig, Thank you for your review! We're so pleased you were happy with your experience shopping with us, we loved creating a special gift for your mum. We hope she had a wonderful birthday celebration! Best wishes, Honey Willow
Posted 1 month ago
I can’t begin to tell you how lucky I was to find your site when searching for an appropriate 70th birthday gift. The necklace with seven rings is absolutely as beautiful in person as it was on your website. Add adding the note to the gift box is an added bonus. Also, it came in such a wonderful timely manner. I received it in plenty of time before the birthday lunch of my friend turning 70. Also, what a nice touch to put your own little birthday note in the package. This is a wonderful organization and I look forward to finding something special there again. Thank you again. Mary
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Posted 1 month ago
Dear Theodore, Thank you for your wonderful review! We're so happy that you found the perfect gift for your friend's 70th birthday. We're pleased to hear that it arrived in good time and that you appreciated the personal touches! We hope to make something for you again soon. Best wishes, Honey Willow
Posted 1 month ago
It was better than the picture on line beautiful. My daughter absolutely loved it. She wanted to show to her workmates and tucked it under her shirt to show them (works in the forces no jewellery allowed.) It's stunning. Big thank you
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Posted 1 month ago
Dear Carol, Thank you so much for your review. We are happy to hear that the item exceeded your expectations and that your daughter loved it so much! We hope she had a very special birthday celebration. Best wishes, Honey Willow
Posted 1 month ago
My wife loved the bracelet , the service was very many thanks Mr A kazer
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Posted 1 month ago
Dear Andrew, Thank you for your review. We're so pleased to hear that your wife loved the bracelet. We hope you had a wonderful anniversary celebration! Best wishes, Honey Willow
Posted 1 month ago
Honey Willow is rated 5.0 based on 3,431 reviews