Honey Willow Reviews

Name: Honey Willow
Rating: 4.95

5.0 Rating 2,447 Reviews

99 %

of reviewers recommend Honey Willow

5.0

Based on 2,447 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Honey Willow 5 star review on 26th April 2024

116

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Left a message for someone to call me back about a return no one bothered.”

Helpful Report

Posted 1 year ago

We responded to all of this customer's emails and called her multiple times, leaving phone messages with details of how to return her jewellery, should she wish to. We have tried to help, but not received any response to our messages.

Posted 1 year ago

“I NEVER RECEIVED THE PACKAGE :( it was for my Mom's 70th birthday and I put a rush on the order it is now over a MONTH and it is not received. I have no phone number to call from the states. I'm waiting on a response to my inquiry via email about what happened. I was given no shipping or tracking number to track either:( Cara Crimmins”

Helpful Report

Posted 2 years ago

Hi Cara, We are sorry that your parcel was subject to a rare delivery issue with the courier. We provide all customers with tracking via their shipping confirmation and our telephone number is listed on our website. Once we were made aware that your order had not been delivered we worked to get it resolved straight away. We are glad that it was delivered shortly afterwards. We are sorry that your gift missed your mother's birthday but we hope she likes her necklace. Best wishes Honey Willow.

Posted 1 year ago

Honey Willow is rated 5.0 based on 2,447 reviews