“E-mail informing us that delivery would be 14th April. No time slot. Waited in and nothing arrived. Tried tracking number and found out that the courier hadn't even got it. Called Home Done and could barely hear the woman who answered. From what I could make out she said it would arrive soon, but couldn't tell me what soon meant. She said she would call me back after speaking to the courier, but didn't. A waste of a day and still no bench and no idea when it will arrive.”
“Very deceitful. In description is advised as 8 piece. Just 1 pan came. emptied out my cupboards and now living with 1 pan. It's hard cooking with 4 children as their tea goes cold waiting for the rest of the meal to cook. I'm just disappointed. Send me 7 more please. My kids do t want to eat cold food”
“Amazing service, expected delivery within a months time and revived within a week. The two gentlemen who fitted the wardrobes were lovely and polite. Very happy with the wardrobes and service I have received.”
“Product is amazing. But unfortunately the parcel was delivered a day earlier than expected and was left on my door step on a busy main road. Just glad it was still there when I arrived home”
“The wardrobe is fantastic, requires at least two people to put it together. However, the delivery service should be really improved- I have had it cancelled three times and they tried to blame me. First time I couldn’t do the scheduled delivery as I was not going to be home(first time) and I did advice that I work and can only do after 6PM or a day that I take annual leave. The delivery was scheduled for one day AFTER 6PM, confirmed a day before and then on a day the deiver calls me in the middle of the day that will be at mines in 1-2h. When it was clearly specified to be after 6PM(so cancellation second time). The driver did promise to collect it on a day that I took an anual leave, we agreed times 11-16 o’clock. By 6PM there was nothing delievered and when I called the depot they were surprised I was expecting a parcel, but blamed me for cancelling it for the third time. Absolutely ridiculous. Home Done- you could do better!”
