“Since Homedone were selling a sideboard we liked for £35ish less than everyone else who stocked it, we took the chance and ordered it despite my concern over its glass sides, doors and shelves. The flatpack sideboard arrived less than 48 hours after ordering! I held my breath as I opened the box and started to unpack and check all the different pieces. To my amazement and delight the sideboard was extremely well packed resulting in no damage. All the required pieces were present plus a few extra in the hardware pack. The construction instructions had a few mistakes but they were obvious and didn't cause the build to go wrong. We now have a beautiful, sturdy, good looking sideboard which is perfect for the space we have. The combination of storage and display areas gives us handy storage space while allowing us to display other items. We replaced the supplied handles with our own choice so that they match our other furnishings and feel that they have elivated the look even further.”
“Ordered a sofa bed . Great Value.Great quality and best price anywhere on the internet.
Tracking updates and messages were spot on Even a phone call from the driver saying he was delivering any moment.
Would highly recommend.”
“WARNING avoid home done. If i could give minus 5 i would do. I thought that I was buying a new sideboard! When it arrived you could tell that it wasn't new. The boxes were ripped and very badly taped up. You could tell straight away that it had been used before so it was second hand. Home done refused to replace for a New sideboard after repeated emails to them. If I wanted a second hand sideboard I would have gone on ebay or gumtree. So now I am stuck with a £190.00 second hand sideboard that is not even fit to be used as a rabbit hutch. I feel like I have just been robbed. Never buy from home done.”
“Rubbish! I'm sat for over a week with a damaged delivery and non customer support. I'm waiting for a full refund and getting ignored. Your phone's go unanswered and you emails are just fob offs. Your not getting even a 1 star from me.”
“I received excellent customer service throughout my dealings with this great company from ordering my furniture through to delivery .l would happily recommend them and certainly use them myself again. Thumbs up from me 👍👍”
“Excellent service, I didn't hear anything for a while but when delivery was arranged it was oromot on time and with a call 30 minutes before arrival. Sofa is great value for money. Overall I am more than satisfied. Thank you”
“I’ve made 2 orders back to back because the 1st order made was delivered quickly & found my orders were great value & good quality too. Will definitely be ordering again very soon.
Well recommended”
“Shocking customer service. You send me an item that is nothing like advertised. I request a refund after confirming everything you asked , and still no return planned. I literally took the item out of the box, noted colour was wrong and put it back in the box.”
