Home Done Reviews

4.18 Rating 148 Reviews
78 %
of reviewers recommend Home Done
Customer service good, prompt reply to queries. Only issue is around saying that delivery is free then hitting you with delivery charges later.
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Posted 4 weeks ago
Been overcharged waiting for ref und.but very quick on delivery 30.12.19 still waiting for refund if i dont here back within 7 days im seeking legal advice
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Posted 3 months ago
Homedone’s customer service were prompt at responding to my queries, however, I had to chase the delivery of the wardrobe up, as the communication from the delivery company was poor; they called to say they would deliver one day, and I altered my arrangements to allow for it, and then they didn’t turn up and didn’t even call to say they weren’t coming!... Then, after chasing it, they delivered a week later, and only called on the day they were delivering, with no email or call before, so it was a good job I happened to be home that day! Although the delivery was expected in 7-14 days, I actually waited 3 weeks in the end, however, the delivery guys were friendly and the wardrobe is great, apart from having to glue some pieces that didn’t have fixings which seemed a clumsy design, and there was not enough glue supplied; and some fixings were in the wrong place on the doors and had to be adjusted to make the doors fit properly, but overall it is a good quality item and nice looking. If the communication was improved and the delivery more reliable, the service would be much better overall.
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Posted 9 months ago
On your page it said free delivery but had to pay delivery so no to happy with that Plus never got an email to say it was coming just a phone call at 8-30 at night to say they were on way with it
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Posted 10 months ago
Fast service. Came Over a week earlier than expected, wasn’t told of a date until 1 hour before delivery
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Posted 11 months ago
Delivery too slow & product not competitively priced,..However communication very good.
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Posted 11 months ago
Home Done is rated 4.18 based on 148 reviews