“Sad you do not answer your emails and your delivery team do not carry out 24 hour notification process and do not knock the door but just leave your product in the open for you to find when you come home”
“Get what you pay for cheap and cheerful pain to put together, missing panel cant get through on phone, filled in online form but they just resent the form to fill in again not great”
“Sofa is beautiful only it looks navy blue and i ordered black i have asked for them to change it but this is thier new range of black so ive asked for grey,still awaiting reply,”
“I ordered a table and chairs,it said on your website table and two chairs,so I ordered another pair of chairs to match ,I paid someone to put them together, this was not for me but for my daughter so I was not there when the boxes was delivered our put together, what did we have a table and six chairs, you need to check your website ,as I would not have added an order for another two chairs,the boxes were torn apart.
The delivery message I had one day even though I gave my daughters mobile number,I don't live near my daughter ,so why didn't you message her about delivery arrangements.
Anyway fast delivery , table and four chairs look great , but she has two chairs that she has no use for and no room ,and needn't of been purchased........
Cannot give reviews on wardrobes as they have not been delivered and put together yet which will probably take a few more weeks ........”
“Pretty good, ok value for the money wanted smaller furniture as my son wanted a double bed in his bedroom and it’s a fairly small room so fitted the bill.”
“The process of ordering and receiving our confirmation emails was fine. However, when we were having problems receiving the product was the issue. Contacting the Home Done team was simple and straightforward but trying to then have a contact for the delivery company in order to re-arrange the delivery (because they had cancelled) was a huge problem because they also didn't have the a contact which made things very difficult and caused the process of receiving our goods much longer. I definitely think this should be looked at closely for a better customer experience.”
“The heavy item could not be delivered on a day I was home, therefore I had to lift the large awkward and very heavy glass item on my own. Not the best idea when I am only 5ft as is the unit. UNBELIEVABLE!!!”
“Supplied a useful and hard to find product at a good price. Mysterious double debiting of the payment made the transactuon rather fraught and remains unresolved.”
