“2 issues. 1) When I ordered the door, Doordeals said it would be 5-10 days’ delivery, so I changed to my home address. They then called to say it would be 2 days, and what they had meant was up to 5-10 days. This makes no sense, a simple up to 10 days would suffice.
2) I purchased an external door - so was surprised to find on the door a note saying not to expose it to rain or sun! The need for a huge 1.5m porch was never noted before. External doors should be capable of being on the outside, anything else is just incorrect. I have decided to keep it anyway, as my back door is partially protected.”
“Can't fault the product, it was a retractable sunshade that I purchased.
It is great quality and easy to fit. The downside was if took almost 5 weeks to arrive!
I don't know why, but I was starting to think that I'd need to start the refund process.
I'd use them again, but with different expectations.”
“Ordering through the website was easy enough but the company they used to deliver was a pain to deal with. I didn't even get an email on the day (better day before) to notify the delivery was due that day. It was a pain trying to get a re-delivery.”
“Not heard before now kept me informed on dates & times when coming delivery came right to the door.friendly man, well packed in box. 3 skews to far son down seat not good came loose after short tiime also bad hole on arm where tightened with a alley key”
“Sad you do not answer your emails and your delivery team do not carry out 24 hour notification process and do not knock the door but just leave your product in the open for you to find when you come home”
“Get what you pay for cheap and cheerful pain to put together, missing panel cant get through on phone, filled in online form but they just resent the form to fill in again not great”
“Sofa is beautiful only it looks navy blue and i ordered black i have asked for them to change it but this is thier new range of black so ive asked for grey,still awaiting reply,”
“I ordered a table and chairs,it said on your website table and two chairs,so I ordered another pair of chairs to match ,I paid someone to put them together, this was not for me but for my daughter so I was not there when the boxes was delivered our put together, what did we have a table and six chairs, you need to check your website ,as I would not have added an order for another two chairs,the boxes were torn apart.
The delivery message I had one day even though I gave my daughters mobile number,I don't live near my daughter ,so why didn't you message her about delivery arrangements.
Anyway fast delivery , table and four chairs look great , but she has two chairs that she has no use for and no room ,and needn't of been purchased........
Cannot give reviews on wardrobes as they have not been delivered and put together yet which will probably take a few more weeks ........”
