“Delayed delivery - by 2 weeks.
Only positive point was that the delivery driver was a gem - waited 10 mins for us to reach the house. I thank him greatly.”
“Very slow in getting my delivery, said it would be delivered by the 16th at latest but didn’t arrive until the 17th, about 10days after I put the order in”
“Stop using cheap incompetent parcel carriers like DHL commerce who now own EVRI .most unreliable carrier in the country. I would love to give you a review about my purchases. However they have not been delivered yer and one consignment missing”
“Order placed on 6th April, expected delivery between 16th-28th May.
Today is 23rd May & no indication that item will be delivered on time, if at all.
Review will become a 1 star if wardrobe is not delivered on time/if ever.”
“The delivery time of the project was markedly longer than initially indicated; the courier arrived without notice and of the 3 boxes only 2 arrived. The third took a further week to arrive. Phone messages were ignore; responses to emails were at best sporadic. We got there in the end but an email claiming the third box had been damaged in transit was untrue - the tracking information demonstrated that the third box hadn't even been loaded. The prices are competitive, but you get what you pay for.”
“Easy to order but 2as not told anywhere that the chair would arrive in a box for self assembly. Instructions are vague,fittings are weak. Absolute nightmare.”
“Poor communication from Home Done when delivery was late. Was promised an update and didn’t get one. Instructions for wardrobes were awful and had to wing it half of the time. Only some of the parts were numbered making us have to guess what the others were. Very vague pictures and the quality of the wood isn’t great at all. Pretty flimsy to be honest and not finished well. Will never buy from this company again. Don’t give yourself the hassle!”
“Latest estimate for delivery was Wednesday. It’s Thursday and yet not even with the courier let alone delivered. Emailed Home Done and no response. Not impressed so far. Hope the product is worth the wait.”
“I ordered a shed from Home Done for £170 which was delivered promptly, however having paid by PayPal I find that Home Done have been paid an additional £5.81 out of my account for using PayPal. Despite disputing this I have yet to receive a refund from Home Done or a satisfactory explanation as to why they have received the extra payment from my account”
