Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,811 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,811 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 13th January 2026

James

Home AV Direct 5 star review on 11th October 2025

Sebastian

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

David Judd

Home AV Direct 5 star review on 20th April 2024

Rebecca Martin

Anonymous

Anonymous // 01/01/2019

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“Quick delivery, small problem but quickly rectified”

Helpful Report

Posted 3 years ago

“Perfect, product well detailed, competitive price and no delays with delivery. Good service.”

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Posted 3 years ago

“What can I say apart from arrived in good time especially with Mail strikes and other unforeseen circumstances. As for the product needed larger fixing screws for my sub but not a big deal M8.”

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Posted 3 years ago

“Free next day delivery. I'm happy with great quality products. Really recommended for everyone. Many thanks Home AV Direct”

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Posted 3 years ago

“I bought a set of Q Acoustics Concept 50s. The speakers are great, as was the price and the service. Quick delivery and good communication from the seller.”

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Posted 3 years ago

“Cheap and delivery on time can’t ask for more 5 star”

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Posted 3 years ago

“Quick service from order to delivery. No problems at all. The bundle I purchased was great value compared to competitors. Recommended.”

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Posted 3 years ago

“Excellent product and service.”

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Posted 3 years ago

“Quick enough dispatch, product as should be. All good.”

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Posted 3 years ago

“Wow. Great service. Helpful advice before purchase, then quick, efficient and good value product. Turns out to be a genuine Bose product too !”

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Posted 3 years ago

“Quick delivery and item as described”

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Posted 3 years ago

“Excellent service. Order arrived on time and in perfect condition.”

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Posted 3 years ago

“Very efficient, easy to order and delivered on time. Would definitely use this company again”

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Posted 3 years ago

“Amazing prices fast and efficient overall great service would definitely recommend to anyone and everyone”

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Posted 3 years ago

“Good service and value. My goods arrived promptly as expected.”

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Posted 3 years ago

“Great range of products at competitive rates. Super fast free delivery on most orders. Will be buying more gear from Home AV Direct in the future”

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Posted 3 years ago

“Great service. Found the offer online and phoned to check true availability. Also checked the suitability of products for my requirements. The package was available and agreed next-day delivery. Phoned with two technical queries after delivery and received good proactive advice.”

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Posted 3 years ago

“Really impressed how quickly the product came with no delays. Would recommend this company for sure.”

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Posted 3 years ago

“I am very happy with the service provided and the quality of the product ordered.”

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Posted 3 years ago

“Fast delivery, very helpful staff and will definitely use again. Brilliant customer service”

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Posted 3 years ago

Home AV Direct is rated 4.8 based on 4,811 reviews