Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,811 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,811 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 13th January 2026

James

Home AV Direct 5 star review on 11th October 2025

Sebastian

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

David Judd

Home AV Direct 5 star review on 20th April 2024

Rebecca Martin

Anonymous

Anonymous // 01/01/2019

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“Home AV customer services wondeful and helped sort out a dpd computer crash delivery issue. Product great.”

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Posted 3 years ago

“Prompt and efficient delivery”

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Posted 3 years ago

“Great product and excellent service.”

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Posted 3 years ago

“Nice price for the product and fast shopping.”

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Posted 3 years ago

“Excellent service, ordered 5:30 Monday afternoon, SVS SB3000 sub arrived Wednesday morning. Sub was open box, immaculate, now set up and sounds fantastic. I highly recommend them and would definitely shop with you again. Many thanks Howard R”

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Posted 3 years ago

“Good service”

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Posted 3 years ago

“Needed a party speaker with microphone urgently, A V delivered on time, good product and cheaper than elsewhere”

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Posted 3 years ago

“Excellent service. My order was confirmed immediately, the item arrived within 3 days and hence despatched very promptly.”

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Posted 3 years ago

“Bought Sonos arc. Very competitive price which was on offer so thought why not. On a Sunday bought via website, and received emails confirming transaction and was awaiting another regarding delivery( As stated). As it was next day delivery expected it on Tuesday and to be fair it arrived that day. But from Sun to Tues AM nothing confirming this was the case, or that it had been dispatched. Checked website and it had gone up in price so had some reservations as to what was happening. Tues AM DPD confirmed delivery. So all fantastic with the exception of order status update and what was happening. Slight improvement in comms and the next rating will be 5 stars!”

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Posted 3 years ago

“Highly recommended, fast delivery. Thank you”

Home AV Direct 5 star review on 25th July 2022

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Posted 3 years ago

“Fast delivery.”

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Posted 3 years ago

“Great Service. No issues at all”

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Posted 3 years ago

“Quick delivery”

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Posted 3 years ago

“Very helpful, competitive prices, quick delivery.”

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Posted 3 years ago

“Phoned av. spoke to a lovely gentleman. He was excellent to find what I wanted. Also the colour I wanted.”

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Posted 3 years ago

“Very good product and fast delivery”

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Posted 3 years ago

“Great prices and next day delivery. Would recommend.”

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Posted 3 years ago

“I bought the Sonos amp and Bose 251 Environment out door speakers. First of all the sound of the speakers are fantastic, Driven by the Sonos amp which is Small in size but packs a real punch. Ordered Saturday pm and turned up Tuesday. I would 100% recommend this package. Well pleased with my purchase, and so are my neighbours and the street beyond LOL. (Loud).”

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Posted 3 years ago

“My purchase couldn’t have went any better.”

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Posted 3 years ago

“Great service from a recommended retailer”

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Posted 3 years ago

Home AV Direct is rated 4.8 based on 4,811 reviews