Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,811 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,811 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 13th January 2026

James

Home AV Direct 5 star review on 11th October 2025

Sebastian

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

David Judd

Home AV Direct 5 star review on 20th April 2024

Rebecca Martin

Anonymous

Anonymous // 01/01/2019

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“Prompt dispatch Product as expected”

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Posted 3 years ago

“Excellent price and next day service would thoroughly recommend”

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Posted 3 years ago

“Easy to use website. Quick delivery time. Good service all round.”

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Posted 3 years ago

“My order arrived very quickly. No complaints”

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Posted 3 years ago

“Bought an open box Denon that came missing a power lead. Phoned up and the lead came next day. Fantastic service.”

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Posted 3 years ago

“Excellent service and great advise over Chat.”

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Posted 3 years ago

“Ordered at 1pm Wed and my delivery arrived about 1pm the following day. Amazingly fast delivery which I was chuffed to bits with. The only criticism of that is the fact I didn't know the delivery was coming until about 2hrs before it was delivered. I never received any confirmation that it had been sent so I could have been out and missed the delivery”

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Posted 3 years ago

“Great price & great service”

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Posted 3 years ago

“fast and goods cheap”

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Posted 3 years ago

“Good pre-sale support and offered a great deal.”

Home AV Direct 5 star review on 15th August 2022

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Posted 3 years ago

“Great service answering the phone immediately to help”

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Posted 3 years ago

“I bought a dali katch G2. This was delivered promptly and I could not be happier with it. We use it in the garden and it has a big sound with plenty of detail. I can’t wait until we use it on camping trips. I looked at various models and this won the what hifi awards. Having listened to smaller, cheaper wireless speakers this is a great buy. It feels solid and reliable.”

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Posted 3 years ago

“Great service and quality”

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Posted 3 years ago

“Ordered an XGIMI Elfin projector advertised as "Open Box" - very pleasantly surprised to receive a brand new sealed unit and DPD delivered exactly in their quoted delivery slot. Excellent!”

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Posted 3 years ago

“A very good service…the parcel appeared on their tracking system shortly after pick up from seller…updated daily and delivered to pick up point a day early”

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Posted 3 years ago

“Item was a quality ‘bit of kit’ at a much cheaper price than anywhere else. - I’d use them again.”

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Posted 3 years ago

“The goods have never been sent despite contacting HomeAV. This is theft!”

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Posted 3 years ago

“Very good service.”

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Posted 3 years ago

“Everything went smoothly.”

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Posted 3 years ago

“Home AV Direct. Fast and free delivery i was very impressed with this being my first purchase with them. The box was slightly damaged however the goods inside were OK”

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Posted 3 years ago

Home AV Direct is rated 4.8 based on 4,811 reviews