Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,803 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,803 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 11th October 2025

Sebastian

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

David Judd

Home AV Direct 5 star review on 20th April 2024

Rebecca Martin

Home AV Direct 5 star review on 16th December 2023

Roseanne Verbitsky

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered speaker stands around 2pm, my speakers were sitting on them within 24 hours. Effortless to order and great delivery.”

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Posted 4 hours ago

“Cant fault the service. 10-10 communication 10-10 . will use again .”

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Posted 23 hours ago

“Very good customer service. Vee was great to deal with.”

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Posted 4 days ago

“Very pleased with my rel t9/x sub. It was sold as grade B, but after unboxing seemed brand new. Very helpful and informative conversation on the phone prior to purchase. A very happy buyer. Also it was delivered on Christmas Eve morning at 0900 having only been ordered at 3pm on 23rd. Thank you.”

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Posted 1 week ago

“Excellent. Delivered next. Good communication all the way and excellent price. Merry Christmas.”

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Posted 2 weeks ago

“Item arrived in good time and was cheaper than other online stores and free delivery. Great overhaul service Thanks 😊”

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Posted 2 weeks ago

“Really good service. My item was actually out of stock when I ordered it but communication was great and delivery once the item arrived from supplier was perfect. Vee and Dips were super helpful all the way through, big thanks to them!”

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Posted 2 weeks ago

“Best price, best service.”

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Posted 3 weeks ago

“prompt delivery and good price”

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Posted 3 weeks ago

“Very good value for money and service including communication”

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Posted 4 weeks ago

“good service. Were out of stock but immediately phoned to confirm stock in following week and would be delivered then. It was”

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Posted 1 month ago

“B&W headphones at a good price. Very quick delivery and well packaged. No negative comments at all.”

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Posted 1 month ago

“Quick service, great price.. will buy again”

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Posted 1 month ago

“Great service, fast delivery.”

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Posted 1 month ago

“Delivery as planned, well packed.”

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Posted 1 month ago

“I recently purchased a pair of Dali noise cancelling headphones from AV Direct. My experience was quite unique these days. They honoured a deal that had been stated on their website and dispatched my order well packed and very quickly. My headphones were exactly as described so I would have no hesitation in using this company again should the need arise. I would have no problem with recommending AV Direct to friends and family.”

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Posted 1 month ago

“Speakers arrived on time perfect, great product would definitely use AV Direct again”

Home AV Direct 5 star review on 2nd December 2025

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Posted 1 month ago

“What a great company. Stumbled across AV direct during the Black Friday as they had the headphones I wanted at a great price. Vee was particularly awesome, kept me updated with each part of my delivery. Highly recommend!”

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Posted 1 month ago

“Hi i received my Denon HIFI package ,quick delivery unfortunately the cd player wasn't working but they have dealt with it , they sorted postage to send it back, which i'm very pleased with, hopefully will receive a replacement,”

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Posted 1 month ago

“Good price and speedy delivery...”

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Posted 1 month ago

Home AV Direct is rated 4.8 based on 4,803 reviews