Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,813 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,813 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 11th October 2025

Sebastian

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

David Judd

Home AV Direct 5 star review on 20th April 2024

Rebecca Martin

Home AV Direct 5 star review on 16th December 2023

Roseanne Verbitsky

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“prompt delivery and good price”

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Posted 1 month ago

“Very good value for money and service including communication”

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Posted 1 month ago

“good service. Were out of stock but immediately phoned to confirm stock in following week and would be delivered then. It was”

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Posted 1 month ago

“B&W headphones at a good price. Very quick delivery and well packaged. No negative comments at all.”

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Posted 1 month ago

“Quick service, great price.. will buy again”

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Posted 1 month ago

“Great service, fast delivery.”

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Posted 1 month ago

“Delivery as planned, well packed.”

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Posted 1 month ago

“I recently purchased a pair of Dali noise cancelling headphones from AV Direct. My experience was quite unique these days. They honoured a deal that had been stated on their website and dispatched my order well packed and very quickly. My headphones were exactly as described so I would have no hesitation in using this company again should the need arise. I would have no problem with recommending AV Direct to friends and family.”

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Posted 1 month ago

“Speakers arrived on time perfect, great product would definitely use AV Direct again”

Home AV Direct 5 star review on 2nd December 2025

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Posted 1 month ago

“What a great company. Stumbled across AV direct during the Black Friday as they had the headphones I wanted at a great price. Vee was particularly awesome, kept me updated with each part of my delivery. Highly recommend!”

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Posted 1 month ago

“Hi i received my Denon HIFI package ,quick delivery unfortunately the cd player wasn't working but they have dealt with it , they sorted postage to send it back, which i'm very pleased with, hopefully will receive a replacement,”

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Posted 1 month ago

“Good price and speedy delivery...”

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Posted 1 month ago

“Received all items in good shape, although the delivery was in bits, the support team was very helpful and communicated every step. Generally i don’t regret any dealings with Home AV direct.”

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Posted 1 month ago

“Great item, Great price, Quickly Delivered.”

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Posted 2 months ago

“Excellent communication and service. Delivery as stated and item well packaged.”

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Posted 2 months ago

“Excellent price. Deliverd quickly”

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Posted 2 months ago

“Parcel arrived as advertised, well packed. I would happily use this company again.”

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Posted 3 months ago

“Very fast and excelent service. 10/10”

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Posted 3 months ago

“The team at Home AV Direct were great. Very responsive and accommodating. Headphones and packaging arrived promptly and in great condition. Will happily buy from Home AV Direct again.”

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Posted 3 months ago

“Very fast delivery. I recommend.”

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Posted 3 months ago

Home AV Direct is rated 4.8 based on 4,813 reviews