Home AV Direct Reviews - Read 3,791 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.75 out of 5

Home AV Direct 5 star review on 21st January 2021

Anonymous

Anonymous // 01/01/2019

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“Swift delivered and we'll packaged.”

Posted 5 months ago

“Great comms and responsive staff,”

Posted 5 months ago

“Great customer service and great product received quickly. Thanks guys.”

Posted 6 months ago

“Efficient one day Service of an Onkyo receivers Very pleased”

Posted 6 months ago

“Great price and quick delivery-totally recommend AV Direct”

Posted 6 months ago

“THE A/V RECEIVER WAS RECEIVED THE DAY AFTER OUR ORDER AS PROMISED. EXCELLENT SERVICE. OUR LAST ONYKO RECEIVER LASTED 12 YEARS !!!!!! LETS HOPE THIS ONE PROVES TO BE AS GOOD. THANKS”

Posted 6 months ago

“Painless process from placing order through to delivery. Responded quickly to a couple of queries I submitted after placing the order. Regular text / email updates provided on status of order. Ordered Tuesday / delivered less than 24 hours later by courier. Amp and speakers well packed in original packaging.”

Posted 6 months ago

“Processed order and payment when they had no product in stock. Very poor and payment should only be taken once they know that the order can be fulfilled. Still waiting for refund although had an email confirming refund will be processed. Think they need to review their stock control process.”

Posted 6 months ago

“Another great service offering from Raj and the team - highly recommended.”

Posted 6 months ago

“Excellent service throughout. Good communication, Fast delivery, excellent goods.”

Posted 6 months ago

“ecellent price, great delivery”

Posted 6 months ago

“Good earpods. Good price. Good delivery...”

Posted 6 months ago

“Cracking price for top quality equipment.”

Posted 6 months ago

“Item wasn’t in stock so they delayed the order. I wanted a refund but they are not responding to my emails”

Posted 6 months ago

“This is the second time I have used Home AV Direct, both times I've been very impressed with the speed and efficiency of the transactions and delivery. I am fairly agnostic when it comes to suppliers but when I realised the best price for the speaker set was from HAVD I was delighted to put business their way as I remembered the service I received some six years previously. It helps that the items are of top-notch quality, however HAVD will be one of the first three sites I'll look at for my next purchase.”

Posted 6 months ago

“My experience of doing business with Home AV Direct was smooth and satisfying. I sought a specific product, ordered, it arrived quickly and was easy to install and set up and is a great product. If I have need of further AV products, I will certainly look to Home AV Direct first!”

Posted 6 months ago

“Very competitive pricing, excellent communications and very fast delivery. All round perfect transaction, will use again. Highly recommended.”

Posted 6 months ago

“Good product, service and communication through the delivery process. You can buy with confidence. A ++++”

Posted 6 months ago

“Excellent service all round and a great product range”

Posted 6 months ago

“Arrived quickly and the product is working perfectly”

Posted 6 months ago

Home AV Direct is rated 4.83 based on 3,791 reviews