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Home AV Direct Reviews

4.8 Rating 4,777 Reviews
96 %
of reviewers recommend Home AV Direct
Company Reviews Metrics
4.8
Based on 4,777 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Home AV Direct Reviews
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Martin
Verified Buyer
“Parcel arrived as advertised, well packed. I would happily use this company again.”
Helpful Report
Posted 2 weeks ago
Mr
Verified Buyer
“Very fast and excelent service. 10/10”
Helpful Report
Posted 2 weeks ago
Anonymous
Verified Buyer
“The team at Home AV Direct were great. Very responsive and accommodating. Headphones and packaging arrived promptly and in great condition. Will happily buy from Home AV Direct again.”
Helpful Report
Posted 2 weeks ago
Sebastian
Verified Buyer
“Very fast delivery. I recommend.”
Home AV Direct 5 star review on 11th October 2025
Helpful Report
Posted 2 weeks ago
Ashley
Verified Buyer
“Brought an item through Home AV, online. Intially item didn't arrive. Checked progress directly, to find an error in their ordering system. Corrected, received the following day.... So, all is good.”
Helpful Report
Posted 3 weeks ago
Peter
Verified Buyer
“Speedy delivery”
Helpful Report
Posted 3 weeks ago
Grzegorz
Verified Buyer
“Dobra cena zamówionego produktu. Bardzo szybka wysyłka z dostawą następnego dnia i podanym godzinnym przedziałem czasowym. Polecam”
Helpful Report
Posted 3 weeks ago
Anonymous
Verified Buyer
“Bought the Grado sr325x from Home AV Direct. Very easy to order and arrived quickly . Excellent communication throughout. Fabulous !”
Helpful Report
Posted 1 month ago
Gary
Verified Buyer
“Quick easy and was contacted about delivery”
Helpful Report
Posted 1 month ago
Roy Miller
Verified Buyer
“Excellent Customer Services... They Answered All My Concerns Regarding The Product... Super Fast Delivery... Highly Recommend...🙂...🙏🏾🙏🏾🙏🏾”
Home AV Direct 5 star review on 23rd September 2025
Helpful Report
Posted 1 month ago
Andrew
Verified Buyer
“Postage was insanely fast and I wasn't expecting a weekend delivery. Very impressed and wouldn't hesitate to order from again.”
Helpful Report
Posted 1 month ago
Wesley
Verified Buyer
“Great price. Rapid delivery. Enjoying the product very much.”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“Excellent service throughout”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“Prompt postage and competitive price”
Helpful Report
Posted 1 month ago
Angus
Verified Buyer
“Prompt delivery”
Helpful Report
Posted 1 month ago
David
Verified Buyer
“Product exactly as described and fast delivery.”
Helpful Report
Posted 1 month ago
Neil Bishop
Verified Buyer
“Great customer service and advice”
Helpful Report
Posted 2 months ago
Anthony
Verified Buyer
“Luckily dropped on a bit of a bargain with an open box purchase. Saved around £60 on RRP. Have a great sounding product too. Happy.”
Helpful Report
Posted 2 months ago
Dean
Verified Buyer
“Bought a Marantz CD player from AV Direct and was very happy with their service. The only reason I didn't give them 5 stars is because they use DPD, by far the worst delivery company ever. They messed me about terribly, wasted my time and lied about me not being in etc etc, and I got it days later than specified.”
Helpful Report
Posted 2 months ago
Adrian Nelmes
Verified Buyer
“Excellent Product, Fast free delivery, A Highly Recommended Company.”
Helpful Report
Posted 2 months ago
Home AV Direct is rated 4.8 based on 4,777 reviews
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