Home AV Direct Reviews - Read 2,839 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.75 out of 5

Anonymous

Anonymous // 01/01/2019

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“Excellent! Received my goods within 24 hours.”

Posted 2 hours ago

“Excellent service !”

Posted 7 hours ago

“Quick delivery, good price - definitely recommend”

Posted 8 hours ago

“Quality Online service. Delivered at the speed of sound. Congrats on your performance.”

Posted 9 hours ago

“We were after a specific sound bar and Home AV Direct both had the item in stock and were selling it for a reasonable price. I placed the order at 11:30am and by 12:30pm the next day, we had received our new sound bar! Really great service and email updates at every stage of the order. Very happy to recommend Home AV Direct.”

Posted 10 hours ago

“Very happy with my experience with this company- a brilliant example of old-fashioned great customer service, plus one of the lowest prices I could find online. I bought a Marantz CD player, the price here was £30 less than amazon and they offered next day free delivery so that was a no-brainer. When the unit they sent unfortunately didn’t work, I just made a quick phone call where they asked me to box it back up and be ready for a courier who came first thing the following morning and dropped me off a new unit and took the old one away. Can’t remember the last time a problem like that was resolved so quickly and easily. This is a company you can feel very safe shopping with.”

Posted 10 hours ago

“Ordered my Bose soundbar 700 from AV Direct,it was£130 cheaper than curries,it arrived the day after and product was as described so would recommend Av Direct”

Posted 10 hours ago

“Great price excellent delivery service”

Posted 14 hours ago

“The amplifier arrived promptly a and safely as advised even in the lockdown situation. Set up and working within 1/2 hour of its arrival.”

Posted 1 day ago

“Excellent Service - Products arrived even quicker than I anticipated - all 100%. Great company”

Posted 1 day ago

“Item as described, delivered next day as promised, and the price was the lowest I could find anywhere. Overall A+ experience.”

Posted 1 day ago

“Great service, excellent product.”

Posted 1 day ago

“Very efficient super quick service product arrived next day.”

Posted 1 day ago

“Best price online for the Sonos One SL.
Ordered at 5.30pm on a Wednesday and received Friday afternoon. Birthday gift for a delighted 77 year old father the following Monday who had it up and running that day. So all in all, a great service and happy customers all round! Great communication and service from the outset.”

Posted 1 day ago

“Excellent service and great prices.”

Posted 1 day ago

“Quick service”

Posted 1 day ago

“Excellent advice and help given buying a Sonos one smart speaker”

Posted 2 days ago

“Excellent prices, communication and prompt delivery”

Posted 2 days ago

“Had great service , my goods landed when they said ,which in these strange times is not always the case”

Posted 2 days ago

“Great customer service with email enquiries replied to promptly and fast shipping.”

Posted 2 days ago

Home AV Direct is rated 4.84 based on 2,839 reviews