Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,817 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,817 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 11th October 2025

Sebastian

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

David Judd

Home AV Direct 5 star review on 20th April 2024

Rebecca Martin

Home AV Direct 5 star review on 16th December 2023

Roseanne Verbitsky

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“quick delivery and excellent product and price”

Helpful Report

Posted 3 weeks ago

“Not the quickest in replying and I didn’t receive my item next day as stated. In fact it took 4 days”

Helpful Report

Posted 3 weeks ago

“I ordered a JBL Xtreme open box item the colour I ordered had sold out but customer service were excellent and I got another colour that arrived quickly in unmarked perfect condition I'm really happy”

Helpful Report

Posted 4 weeks ago

“Great Comms, super fast delivery. Excellent company to buy from.”

Helpful Report

Posted 4 weeks ago

“Excellent customer service. There was an issue with my order that I was unaware of. Customer service rang me the next day, pointed out the issue and sorted it, there and then. Thank you”

Helpful Report

Posted 1 month ago

“Good price as ex display, arrived quickly and was as new.”

Helpful Report

Posted 1 month ago

“Had a need for an amp upgrade so chouse an Arcam PA240, which had a good xmas discount, even though there was bad weather, both the amp and the service was first class, HomeAV kept me posted througout. would recommend this seller”

Helpful Report

Posted 1 month ago

“From speaking to the gentleman on the phone & placing the order & the speedy delivery, I'm absolutely over the moon with my Pink Floyd limited edition turntable & speakers, a massive thank you Jimmy Cosgrove 👌”

Home AV Direct 5 star review on 13th January 2026

Helpful Report

Posted 1 month ago

“Great choice and very good prices , flawless online transaction and swift dispatch”

Helpful Report

Posted 1 month ago

“Excellent services, very helpful and friendly customer services. Fantastic products that were professionally packaged.”

Helpful Report

Posted 1 month ago

“Item was perfect. Great service, next day delivery.”

Helpful Report

Posted 1 month ago

“Really good price easy to use website. Quick delivery included in the price”

Helpful Report

Posted 1 month ago

“Quick delivery, package handled with care!”

Helpful Report

Posted 1 month ago

“Excellent company to deal with. I was kept informed all the way along the delivery chain until the item was received. The item was delivered on the day promised. The item itself was of excellent quality and at such a reasonable price. I would definitely deal with this company again.”

Helpful Report

Posted 1 month ago

“Ordered speaker stands around 2pm, my speakers were sitting on them within 24 hours. Effortless to order and great delivery.”

Helpful Report

Posted 1 month ago

“Cant fault the service. 10-10 communication 10-10 . will use again .”

Helpful Report

Posted 1 month ago

“Very good customer service. Vee was great to deal with.”

Helpful Report

Posted 1 month ago

“Very pleased with my rel t9/x sub. It was sold as grade B, but after unboxing seemed brand new. Very helpful and informative conversation on the phone prior to purchase. A very happy buyer. Also it was delivered on Christmas Eve morning at 0900 having only been ordered at 3pm on 23rd. Thank you.”

Helpful Report

Posted 1 month ago

“Product as described”

Helpful Report

Posted 1 month ago

“Excellent. Delivered next. Good communication all the way and excellent price. Merry Christmas.”

Helpful Report

Posted 1 month ago

Home AV Direct is rated 4.8 based on 4,817 reviews