Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,810 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,810 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 13th January 2026

James

Home AV Direct 5 star review on 11th October 2025

Sebastian

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

David Judd

Home AV Direct 5 star review on 20th April 2024

Rebecca Martin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt delivery. Can’t Fault the service”

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Posted 3 years ago

“Great service, low price and fast delivery.”

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Posted 3 years ago

“First class service thank you!”

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Posted 3 years ago

“Had some issues with the initial order due to errors with stock, but the support has been more than amazing - responsive, helpful and swift! Received my order just a day or two later than originally planned.”

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Posted 3 years ago

“Fantastic very pleased with speakers and stands great sound fast delivery great for a small would buy again”

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Posted 3 years ago

“Great purchase, good solid product, actually heavier than the headphones themselves, received within 5 days for the free delivery.”

Home AV Direct 5 star review on 7th October 2022

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Posted 3 years ago

“Next day delivery for my Astell & Kern Hi Res player. Add to that the best price, a free case and 24 months interest free with Klarna an unbeatable deal and unbeatable service. Very pleased”

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Posted 3 years ago

“Easy to use website and delivery as promised.”

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Posted 3 years ago

“Items not received”

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Posted 3 years ago

“Item arrived within a couple of days and works perfectly. Very good service”

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Posted 3 years ago

“Fantastic Service Ordered and delivered within 3 days my projector was faulty out of box and they are sending a replacement”

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Posted 3 years ago

“Great price delivery was a little delayed but arrived OK and feedback from Hone AV was good”

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Posted 3 years ago

“Top quality products, great value and fast despatch.”

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Posted 3 years ago

“I've bought a couple of moderately pricey items from these guys so far, perfect every time.”

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Posted 3 years ago

“Very pleased with the service from Home AV Direct. When delivered, product was faulty. They promptly arranged for a tested replacement to be delivered, and the courier picked up the faulty item when delivering the replacement.”

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Posted 3 years ago

“My order came as per schedule without any issues. I got exactly what I ordered. Very pleased with the service.”

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Posted 3 years ago

“Was great easy to buy from and delivery quick”

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Posted 3 years ago

“I needed a PA system to run backing tapes for myself and a musical associate, I contacted my local music !! shop who could not provide a suitable system, I contacted Home AV and after having some questions answered positively, I decided to order the PA system the company kept their promise and delivered the item the following day at exactly the time specified, The system is exactly what I wanted and as such I have used it continually”

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Posted 3 years ago

“Thanks for your help. Nice to know your there for the future (if we need it)”

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Posted 3 years ago

“Quick delivery, small problem but quickly rectified”

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Posted 3 years ago

Home AV Direct is rated 4.8 based on 4,810 reviews