Hilliers Jewellers Reviews

Name: Hilliers Jewellers
Address: 44 Linthorpe Road, Middlesbrough
Rating: 4.93

4.9 Rating 2,322 Reviews

99 %

of reviewers recommend Hilliers Jewellers

4.9

Based on 2,322 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01642 245255

Email:

info@hillierjewellers.co.uk

Location:

44 Linthorpe Road
Middlesbrough
TS1 1RD

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Hilliers Jewellers 5 star review on 13th January 2026

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Next day delivery, lovely watch”

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Posted 6 years ago

“Thank you so much for super savings and super fast delivery. I'm in love with my watch it's perfect.”

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Posted 6 years ago

“Beautiful watch, great value for money and delivered promptly with excellent communication, and tracking. Thank you!!”

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Posted 6 years ago

“Really liked the watch and after some searching found Hilliers best price and Top service .”

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Posted 6 years ago

“Very professional and so happy to help. 5 ⭐️”

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Posted 6 years ago

“Great service, thankyou! Staff very informative. Thankyou very much Hilliers, will use you again 😊😊”

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Posted 6 years ago

“Very good service, would definitely recommend them and I will use them again”

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Posted 6 years ago

“Excellent customer service and fast delivery.”

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Posted 6 years ago

“After buying my son a Hugo Boss watch, we later encountered problems with a faulty clasp. I followed procedures and contacted Hugo Boss and their service centre Swico. After being past from pillar to post and being messed about for over two and a half months by Hugo Boss and Swico they finally past the buck back to Hilliers. Within 3 minutes of a conversation with Hilliers about a problem that was not their fault they resolved the situation. Hugo Boss / Swico. Please give Hilliers a call for a lesson in Customer service. They have gone above and beyond to keep customer satisfaction and repeat business. Something you don’t deserve. Thank you Hilliers, we will definitely shop with you again. Much appreciated.”

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Posted 6 years ago

“Quickest most efficient on line shop I’ve ever dealt with. Highly recommend”

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Posted 6 years ago

“Excellent service from great price to quick despatch.”

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Posted 6 years ago

“Really pleased with Watch I bought for my husbands birthday. Good price & prompt service.”

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Posted 6 years ago

“Bought as a christmas present. Best price I could find online, fast delivery, as described and seems to be in working order. No problems and overall brilliant experience!”

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Posted 6 years ago

“Really happy with my new watch, it’s perfect and the price was very reasonable compared to other online shops. Very quick delivery and constant communication via email. Thanks :-)”

Hilliers Jewellers 5 star review on 23rd October 2019

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Posted 6 years ago

“Amazing!!! Gold photo engraved pendants was here so fast said 3 weeks was just over 1 week was perfect! Tom stayed in contact throughout and just great service and great business!!!!”

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Posted 6 years ago

“We bought our Son a Hugo Boss watch for his 21st Birthday last year and got it engraved. Hillier's gave us the best deal after looking online and even sorted out the engraving. Delivery is very fast and our Son was really happy with his present. Unfortunately the clasp broke 4 months later and instead of contacting Hillier's our Son took it to H Samuels for repair. To cut a long story short after 2 months the watch still hadn't been fixed and we asked for the watch to be returned to us. We contacted Hillier's and spoke to Tom who advised us that Hugo Boss don't make parts for our Son's watch but he could fit a generetic clasp free of charge. We are really happy with Hillier's customer service and will definately recommended to friends and family and use them again in the future. Keep up the good work.”

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Posted 6 years ago

“Ordered a man's Seiko solar watch late afternoon and received it two days later by 48hr signed service. Perfectly wrapped and time of watch already set. Great service!”

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Posted 6 years ago

“What a great shop Hillier's are, we ordered two pendant photo necklace's from there online site and we had a few questions for them too. They answered us quickly and you could tell the whole business is set up to be warm and friendly. We would have no hesitation in using them again because of this and the very fast, efficient and professional. Great small business!”

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Posted 6 years ago

“Excellent service, helpful and understanding. Highly recommend.”

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Posted 6 years ago

“Excellent experience. The watch was delivered in good time and exactly what I expected.”

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Posted 6 years ago

Hilliers Jewellers is rated 4.9 based on 2,322 reviews