Hilliers Jewellers Reviews

Name: Hilliers Jewellers
Address: 44 Linthorpe Road, Middlesbrough
Rating: 4.93

4.9 Rating 2,325 Reviews

99 %

of reviewers recommend Hilliers Jewellers

4.9

Based on 2,325 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01642 245255

Email:

info@hillierjewellers.co.uk

Location:

44 Linthorpe Road
Middlesbrough
TS1 1RD

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Hilliers Jewellers 5 star review on 13th January 2026

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was updated throughout about the delivery of my parcel. There was snow at the time so I really appreciated this.”

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Posted 7 years ago

“Watch came on time and hubby to be loves it”

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Posted 7 years ago

“Great service. would use again.”

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Posted 7 years ago

“Very happy with the engraved pendant the I received. Picture was perfect and excellent quality. Will definitely buy from here again.”

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Posted 7 years ago

“Brilliant service and fantastic delivery time”

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Posted 7 years ago

“Purchased a laser pendant for my wife, which arrived quickly and was really good quality. It is also amongst the best customer service I have come across from an online company. Lewis is an asset to the company.”

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Posted 7 years ago

“Excellent”

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Posted 7 years ago

“Absolutely first class, I had 2 photo laser pendants, the quality far surpassed my expectations. Also communication was first class! Topped with a fast delivery . What more can a customer ask for!!!”

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Posted 7 years ago

“Excellent service and special mention to Adam for going the extra mile to send piks and videos of the Seiko Samurai to help make the purchasing decision more informed and enjoyable. Hilliers also appear to be very competitive on price. I have made several purchases over the last few months and the delivery was prompt and hassle free.”

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Posted 7 years ago

“Love my watch, was exactly how it looked. Great price to. 👍”

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Posted 7 years ago

“My order got cancelled and I did not receive what I ordered.”

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Posted 7 years ago

“Fast and efficient, from ordering to delivery and Item nicely packaged. Very pretty chain, giving as a gift and I’m sure the recipient will be delighted with it.”

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Posted 7 years ago

“Happy with Hillier unfortunately the product has been returned. Only complaint would be not clear how to return or find a return form.”

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Posted 7 years ago

“Best online price for a Hugo Boss Chronograph and arranged to collect in-store, excellent service.”

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Posted 8 years ago

“Sent an email regarding a question, got a reply straight away.. Fast delivery and the watch is perfect. Thank you. I'll definitely order again.”

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Posted 8 years ago

“I bought Seiko cocktail time presage beautiful watch and great service. Thank you.”

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Posted 8 years ago

“I’ve been going to Hilliers for over 5 years now. They are very friendly, helpful, good value for money and genuinely care about giving a great service. If they stock it, I simply won’t shop for it anywhere else”

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Posted 8 years ago

“I bought 4 watches from Hillier Jewellers over the phone and was given a truly 5 stars service. I've already recommended my friends and also strongly recommend others not to look anywhere else. Hilliers Jewellers are there to provide you with a bespoke service for your needs. A hidden gem!”

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Posted 8 years ago

“My wife purchased a Tissot Automatic watch for my birthday recently and there was a minor functionality so I contacted Hillier's and was promptly replied by Adam who adviced me what to do which I did and so far so good the watch is working perfectly. Service was fantastic highly recommend them.”

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Posted 8 years ago

“Bought a Mondaine watch from Hilliers which had a small problem. Was advised to return it for a replacement, which was expedited rapidly and postage refunded quickly too. Excellent customer service by Tom. Would recommend and buy from them again without question.”

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Posted 8 years ago

Hilliers Jewellers is rated 4.9 based on 2,325 reviews