Hilliers Jewellers Reviews

Name: Hilliers Jewellers
Address: 44 Linthorpe Road, Middlesbrough
Rating: 4.93

4.9 Rating 2,351 Reviews

99 %

of reviewers recommend Hilliers Jewellers

4.9

Based on 2,351 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01642 245255

Email:

info@hillierjewellers.co.uk

Location:

44 Linthorpe Road
Middlesbrough
TS1 1RD

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Hilliers Jewellers 5 star review on 13th January 2026

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wide range of watches at competitive prices. Dispatch prompt, packaging good. Reliable and straightforward. Recommended.”

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Posted 4 years ago

“First class service and watch from the team! Many thanks!”

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Posted 4 years ago

“Brilliant customer service,fast delivery no problems at all using this company for the first time.”

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Posted 4 years ago

“Efficient and professional service.”

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Posted 4 years ago

“Fantastic. I was looking for a particular watch and they had it at the best price. Once I'd ordered it, they kept me updated on the order's progress and the watch arrived exactly when they said it. Absolutely faultless. I'd recommend Hilliers Jewellers to anyone.”

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Posted 4 years ago

“Super friendly and super efficient. I needed to amend my online order so telephoned for help. The gentleman I spoke to changed my order with no fuss at all and said my watch would be dispatched that day. It arrived in just 2 days, superbly packed and by registered post. You can’t do better than shop with a well established family business.”

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Posted 4 years ago

“First class service. Thank you”

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Posted 4 years ago

“Straightforward easy to use website. Prices very competitive and very quick service. What more could you ask for?”

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Posted 4 years ago

“Fantastic service, very well packaged and a great price. Arrived quicker than expected, will surely do business again in the future, many thanks.”

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Posted 4 years ago

“Hilliers in a family business run by people who are about their customers and it shows in my experience dealing with Lewis. Highly recommended if you are after a special time piece.”

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Posted 4 years ago

“Product received on time.Was a bit dubious about buying from Hilliers as i'd never heard of them before and i did enquire as to if they were an official retailer.I received a prompt reply from the owner Lewis Hillier confirming that Hilliers are indeed, an official retailer. Based on my dealings with Hilliers i would highly recommend them. I did email Lewis Hillier to thank him for a great watch,it was packaged very well and all the instructions/paperwork/warranty was inside the box.He replied saying he was glad i liked the watch. I think it is nice and courteous to receive a prompt reply from Mr Hillier. It is professional courtesy.I'm happy so 5 stars given. I would deal with this company again without hesitation. Thankyou”

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Posted 4 years ago

“Great prices! Fast delivery! Fantastic customer service! Would highly recommend!”

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Posted 4 years ago

“Good service. Well packaged item. Arrived super quick too.”

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Posted 4 years ago

“Very good online shopping experience . Good quality jewellery and item arrived when stated. Very pleased with overall experience.”

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Posted 4 years ago

“I am so impressed with the pendant I received. The quality is amazing! The imagine is so clear and the reflection is beautiful. I would certainly recommend”

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Posted 4 years ago

“Fantastic company to deal with, great prices, quick delivery, excellent comms, would highly recommend.”

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Posted 4 years ago

“Excellent customer service.”

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Posted 4 years ago

“Excellent. Efficient service, and friendly and helpful staff when contacted. Thanks.”

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Posted 4 years ago

“Purchased a watch, it arrived in good time and is just what I wanted.”

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Posted 4 years ago

“Very helpful. Great service and a good experience overall - Thanks.”

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Posted 4 years ago

Hilliers Jewellers is rated 4.9 based on 2,351 reviews