Hilliers Jewellers Reviews

Name: Hilliers Jewellers
Address: 44 Linthorpe Road, Middlesbrough
Rating: 4.93

4.9 Rating 2,271 Reviews

99 %

of reviewers recommend Hilliers Jewellers

4.9

Based on 2,271 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01642 245255

Email:

info@hillierjewellers.co.uk

Location:

44 Linthorpe Road
Middlesbrough
TS1 1RD

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Hilliers Jewellers 5 star review on 16th April 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Watch is a gift for my son. Securely packed. Would definitely use again. Thank you.”

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Posted 5 months ago

“Easy to order online and very speedy delivery. Excellent customer service.”

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Posted 5 months ago

“The watch arrived very promptly and was lovely. Unfortunately my wife has a very tiny wrist and the stainless steel strap was too big. I contacted Hilliers asking if I could purchase a leather strap that I could swap out and they said no problem and suggested I choose a couple of different coloured straps which they sent out at no extra cost - brilliant customer service and my wife is delighted.”

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Posted 5 months ago

“A family run very professional business, friendly service, outstanding value for money, highly recommend......”

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Posted 5 months ago

“This is the third watch I have bought from Hillier's, and as previously, super service and product from the Hillier's team. Thank you !!”

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Posted 5 months ago

“I have been reviewing the price of a certain watch for a months and Hilliers price was the best on the Internet. I also got a free gift and free delivery which was quick. The watch was as described , so I am very pleased and I would recommend them.”

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Posted 6 months ago

“Absolutely first class service. I ordered a watch, it arrived a day earlier than predicted. It was all set up and working perfectly. The item was extremely well packaged and arrived undamaged. Very satisfied and happy with everything.”

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Posted 6 months ago

“Great price on my Seiko watch and fast delivery. Well packaged too. Many thanks.”

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Posted 6 months ago

“Quick delivery and great products”

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Posted 6 months ago

“The perfect gift for my brothers birthday at £75 cheaper than I could find from any reputable jewellers online. The gift even arrived a day early which was surprising as I ordered it later than I’d have originally hoped.”

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Posted 6 months ago

“Purchased a New Watch from Hilliers, 15% cheaper than anywhere else online. Delivered Next day and extremely happy with the Watch. Will Definitely consider Hilliers if and when i buy again.”

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Posted 6 months ago

“Honestly, I really loved. Package come ontime and very well packaged. Honestly, I will come for more wristwatches on my birthday. Thanks.”

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Posted 6 months ago

“Excellent customer service, and communication regards delivery, quality item, thanks to the the team”

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Posted 6 months ago

“Great value and fast delivery. Thank you”

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Posted 6 months ago

“Great watch, great service from all at Hilliers, top communication for delivery etc, how customer service should be, well done to you all”

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Posted 6 months ago

“Great price and very fast delivery. Would certainly recommend.”

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Posted 7 months ago

“Good communication, delivery on time, great product.”

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Posted 7 months ago

“Always wanted to buy from this company as they’re based in my hometown of Middlesbrough, though I moved away many years ago. My new Citizen watch arrived within a day of ordering online. Bracelet was sized as requested. A hard to source watch at an excellent price. Very pleased with Hilliers.”

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Posted 8 months ago

“Excellent service and price from Hilliard, delivered with in 48hrs during Christmas week. The Seiko Turtle King Dark Mantaray 2 is an excellent all round watch with automatic movement and limited edition face dial. Overall a positive experience that I can’t fault.”

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Posted 9 months ago

“Superb service. I asked about the second hand on the Citizen Garrison Quartz watch as I was concerned it may not hit the markers. Hilliers sent me a video of the actual watch so I could see for myself before buying. Brilliant! I posted a video review here.. https://www.youtube.com/watch?v=qy1Tn510WWs”

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Posted 11 months ago

Hilliers Jewellers is rated 4.9 based on 2,271 reviews