Hillarys Reviews

Name: Hillarys
Address: Colwick Business Park Private RD, Nottingham, Nottinghamshire
Rating: 3.96

4.0 Rating 2,041 Reviews

74 %

of reviewers recommend Hillarys

Company Reviews

Info

About Hillarys:

Hillarys - For the window wise

We’ve been helping our customers create beautiful homes with our made-to-measure blinds, curtains, shutters and awnings for over 50 years.

Choosing the right window treatments can feel overwhelming, but with Hillarys you don't have to worry. When you buy a window dressing from us you can be sure it’s been lovingly finished to the highest standard by our skilled manufacturing team.

Every new design goes through a rigorous testing process that checks it will meet the demands of the average home. If the fabrics don’t meet our standards, they don’t make it into our range. Only the best performing styles should be in your home. It’s as simple as that!

When you book an in-home appointment, your friendly and knowledgeable local advisor will bring along samples of our full product range for you to have a look at, and they’ll work with you to find the right solution for your space. Our team knows all the tricks of the trade, bringing years of experience and expertise right to your doorstep.

They’ll take care of everything, from precise measuring to flawless installation, for a stress-free and stylish finish.

It’s true, from the minute you get in touch to the magical moment you stand back and admire the end result, we’re only happy when you are. In fact, everyone at Hillarys cares about your home as much as you do and we really do take pride in getting it just right, which includes tidying up and leaving your home just as we found it too.

So don’t risk getting it wrong at your windows! Leave the measuring and fitting to us, and you’ll be in safe hands.

Visit Website

Phone:

0800 916 1094

Location:

Colwick Business Park Private RD,
Nottingham
Nottinghamshire
NG4 2JY

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Hillarys 5 star review on 7th February 2025

186

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have now used Hillary twice and wouldn't hesitate to use them again. Quick appointments and quick fitting of the blinds. Mark was very courteous and arrived on time on all occasions. He did a great job fitting my blinds and cleaned up any mess. Brilliant! Very happy with the whole process.”

Helpful Report

Posted 1 month ago

Hi Geraldine, Thank you for your kind words. We’re glad to hear you had quick appointments, Mark was courteous and arrived on time, and that you’re happy with the fitting and the clean-up. Brilliant indeed! Kind regards, Charlie

Posted 1 month ago

“Installation”

Helpful Report

Posted 2 months ago

Hi Luis, Thank you for the provision of images. To report an issue with your product or installation please contact our customer care team on 0800 916 6500 so that we can offer our assistance. Warm regards, Charlie

Posted 1 month ago

“Beware to all who have shutters fitted. The experience i have had with my plantation blinds is when they were fitted they covered the window seal. When the seal went on my window I was informed.ed by the glazier that hecould not help until the shutter was removeded. I rang hillarys for help and was informed that they were out of warranty i told them I knew that and was willing to pay. They informed because the shutters are difficult to remove so they don't offer that service. Ishould find myself a handy man. To say I was disgusted with there attitude is an understatement. Would never recommend them to my worst enemy.”

Helpful Report

Posted 2 months ago

Hi Pauline, Thank you for taking the time to share your feedback. I’m very sorry to hear about your experience and the frustration this situation has caused. We understand how disappointing this must have been when you were trying to arrange repairs to your window. While we always aim to support our customers as much as possible, I would like to clarify that we do not offer a removal service for shutters. I appreciate that this may not have been the answer you were hoping for, and I’m sorry for any disappointment this has caused. Thank you again for bringing this to our attention. Warm regards, Charlie

Posted 1 month ago

“Very helpful when measuring”

Helpful Report

Posted 2 months ago

Hi there, Thank you for sharing your feedback. We’re glad you found the measuring helpful. Kind regards, Becky

Posted 2 months ago

“For some reason couldnt give me appoinment so go elsewhere”

Helpful Report

Posted 2 months ago

Hi there, We’re sorry you couldn’t get an appointment and had to go elsewhere. Please be assured, we will certainly take your feedback on board. Warm regards, Becky

Posted 2 months ago

“Customer service was excellent from start to finish. The blinds we ordered were pricey but fitted in a reasonable time. We have had no issues with the blinds since they were fitted.”

Helpful Report

Posted 2 months ago

Hi Jan, Thank you for sharing your feedback. We’re glad you had excellent customer service, that the blinds fitted in a reasonable time, and that you’ve had no issues since installation. Kind regards, Becky

Posted 2 months ago

“Hillary’s is the best. I’ve had my home curtains & blinds from Hillarys & I’ve been given such a good service. My curtains & blinds all made to measure, they’re stunning. I was unsure of colours so my Hillarys member James Brooke showed me all colours so I could pick. Definitely recommend Hillarys”

Helpful Report

Posted 2 months ago

Hi Helen, Thank you for sharing your kind words. We’re thrilled to hear that you’re happy with the made-to-measure curtains and blinds and that James could help you choose the colours. We’ll pass your feedback along. Kind regards, Becky

Posted 2 months ago

“I believe her name was Ann and she was very clear and informative . Trust worthy company.. The only complaint is with the company and not the sales rep. This is because I am a long standing customer as all my blinds are from Hilarys Blinds and I was not given much discount . The company doesn't seem to value customers who use them exclusively.”

Helpful Report

Posted 2 months ago

Hi Angie, Thank you for sharing your feedback. We’re glad Ann was clear and informative and that you find us trustworthy. I’m sorry to hear you felt discounts weren’t as generous for a long-standing customer. We’ll pass your comment along to the team. Kind regards, Becky

Posted 2 months ago

“Professional service, early fitting.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your feedback. We're glad the service was professional and the fitting was early. Kind regards, Becky

Posted 2 months ago

“I had two large windows done with shutters and they are absolutely beautiful. Phil the fitter did a spectacular job and I am really pleased. I would whole heartedly recommend Hilary’s”

Helpful Report

Posted 2 months ago

Hi there, Thank you for sharing your experience. We’re really glad to hear the two large windows with shutters look absolutely beautiful and that Phil did a spectacular job. We appreciate your wholehearted recommendation. Kind regards, Becky

Posted 2 months ago

“I have given a review once I was very happy with your representative and the product but less happy to be asked for a review more than once. What has happened to my original review?”

Helpful Report

Posted 2 months ago

Hi there, Thank you for sharing your feedback. We’re sorry to hear you felt bothered by being asked for a review multiple times. Please be assured, we will look into this further. Kind regards, Becky

Posted 2 months ago

“Another excellent service from Ian Leach. Great products, and installed with precision and professionalism.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your kind words about Ian and our products. We're glad the installation came across with precision and professionalism. Kind regards, Becky

Posted 2 months ago

“Well you get what you pay for. Very professional service from start to finish and quality shutters. I love them. Elevated my home to a luxury standard. I was looked after from initial enquiry to final installation by Csaba…. Very skilful and helpful. Price was great due to 30% discount offer so I was extremely pleased. Thank you. Sadly it wouldn’t let me upload or take a photo.”

Helpful Report

Posted 2 months ago

Hi Christine, Thank you for sharing your experience. We’re glad Csaba looked after you from enquiry to installation and that you’re happy with the quality and the upgrade to your home. Kind regards, Becky

Posted 2 months ago

“I am very pleased with my new Hillarys blinds for my bifold doors. The whole experience was excellent from start to finish. Liam was professional, friendly, and did a fantastic job fitting them. The blinds are easy to use, look great, and have really finished off the room. I would highly recommend Hillarys for their excellent service.”

Helpful Report

Posted 2 months ago

Hi Sharon, Thank you for sharing your experience. We’re delighted to hear you’re pleased with the blinds, and that Liam did a fantastic job fitting them. It’s great to know they finish off the room and are easy to use. Kind regards, Becky

Posted 2 months ago

“Love my blinds. Customer service was great and the price was less than I expected so I was very pleased. Delivery was on the day arranged and I got a call to say someone would be there in 10 mins so I knew when he was coming. The service altogether was excelllent.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for sharing your experience. We’re glad to hear you love the blinds, and that the customer service, delivery timing, and communication met your expectations. Kind regards, Becky

Posted 2 months ago

“Very good service”

Helpful Report

Posted 2 months ago

Hi there, Thank you for sharing your experience. We’re glad to hear you received very good service. Kind regards, Becky

Posted 2 months ago

“Our fitter was excellent. Very enthusiastic about his job and very communicative. The product is of High quality and looks great. We're very happy and looking forward to having our shutters fitted.”

Helpful Report

Posted 2 months ago

Hi Antony, Thank you for sharing your experience. We’re glad to hear your fitter was excellent, enthusiastic, and communicative, and that you’re happy with the high-quality product and its appearance. We look forward to your shutters being fitted. Kind regards, Becky

Posted 2 months ago

“Good service and very pleased with the fitting.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for sharing your experience. We’re glad to hear you were happy with the service and the fitting. Kind regards, Becky

Posted 2 months ago

“Very bad customer service ordered vertical blinds and payed on 15th May to be fitted on 1st June, They did not fit them so ask for refund and that also has not happened. I phone but have not got not got any satisfaction.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for bringing this to our attention, and we're sorry to hear about your experience. We understand how frustrating it must have been to have your vertical blinds fitting not go ahead as planned after payment was made on 15 May, and then experience further delays when requesting a refund. This is not the level of service we aim to provide. We can confirm that your refund has now been processed and should be showing in your account. Depending on your bank or card provider, it may take a short time to appear, but the payment has been issued from our side. We also apologise for the difficulties you experienced when trying to obtain an update. We appreciate your feedback and will share your comments with the relevant team so that we can work to improve our communication and customer service. We're sorry for the inconvenience and disappointment caused, and we thank you for your patience. Best wishes Becky

Posted 2 months ago

“Very quick and professional”

Helpful Report

Posted 2 months ago

Hi there, Thank you for sharing your experience. We’re glad to hear it was very quick and professional. Kind regards, Becky

Posted 2 months ago

Hillarys is rated 4.0 based on 2,041 reviews