Hillarys Reviews

Name: Hillarys
Address: Colwick Business Park Private RD, Nottingham, Nottinghamshire
Rating: 3.96

4.0 Rating 2,041 Reviews

74 %

of reviewers recommend Hillarys

Company Reviews

Info

About Hillarys:

Hillarys - For the window wise

We’ve been helping our customers create beautiful homes with our made-to-measure blinds, curtains, shutters and awnings for over 50 years.

Choosing the right window treatments can feel overwhelming, but with Hillarys you don't have to worry. When you buy a window dressing from us you can be sure it’s been lovingly finished to the highest standard by our skilled manufacturing team.

Every new design goes through a rigorous testing process that checks it will meet the demands of the average home. If the fabrics don’t meet our standards, they don’t make it into our range. Only the best performing styles should be in your home. It’s as simple as that!

When you book an in-home appointment, your friendly and knowledgeable local advisor will bring along samples of our full product range for you to have a look at, and they’ll work with you to find the right solution for your space. Our team knows all the tricks of the trade, bringing years of experience and expertise right to your doorstep.

They’ll take care of everything, from precise measuring to flawless installation, for a stress-free and stylish finish.

It’s true, from the minute you get in touch to the magical moment you stand back and admire the end result, we’re only happy when you are. In fact, everyone at Hillarys cares about your home as much as you do and we really do take pride in getting it just right, which includes tidying up and leaving your home just as we found it too.

So don’t risk getting it wrong at your windows! Leave the measuring and fitting to us, and you’ll be in safe hands.

Visit Website

Phone:

0800 916 1094

Location:

Colwick Business Park Private RD,
Nottingham
Nottinghamshire
NG4 2JY

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Hillarys 5 star review on 7th February 2025

186

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hillarys have supplied and fitted blinds throughout my house over many years now and I wouldn’t hesitate to recommend them. Their agents are well-trained, helpful and efficient, they have a great range of quality products and their pricing is fair.”

Helpful Report

Posted 1 month ago

Hi Howard, Thanks for sharing your feedback. We’re glad to hear you’ve had a positive experience with our staff, range, and pricing over the years. Kind regards, Becks

Posted 1 month ago

“Really pleased with the quality of my blinds 😀”

Helpful Report

Posted 1 month ago

Hi there, Thanks for sharing your feedback. We’re glad to hear you’re pleased with the quality of your blinds. If there’s anything else we can help with, just let us know. Kind regards, Charlie

Posted 1 month ago

“I had Alan Deng visit me on the 4th of May chose the the blinds and paid for them, then he left. Finally got an update when they would be fitted and Neil was polite and fitted them they are brilliant love my blinds. Now saving up to get the rest done.”

Helpful Report

Posted 1 month ago

Hi Kim, Thanks for sharing your feedback. We’re glad to hear Alan and Neil provided good service and that you love the blinds. If there’s anything else we can help with, just let us know. Kind regards, Becky

Posted 1 month ago

“Very polite and professional and the product was as we ordered”

Helpful Report

Posted 1 month ago

Hi there, Thanks for sharing your feedback. We’re glad to hear the team were polite and professional and that the product matched what you ordered. If there’s anything else we can help with, just let us know. Kind regards, Becky

Posted 1 month ago

“Excellent service and advice from start to finish.”

Helpful Report

Posted 1 month ago

Hi there, Thanks for sharing your wonderful feedback. We’re glad to hear you had excellent service and advice from start to finish. If there’s anything else we can help with, just let us know. Kind regards, Becky

Posted 1 month ago

“Great service with friendly helpful reps. Hillarys have done our whole house over the years and all the blinds still look great”

Helpful Report

Posted 1 month ago

Hi there, Thanks for sharing your kind words. We’re glad to hear you’ve had great service from our reps and that the blinds have stood the test of time across your home. If there’s anything else we can help with, just let us know. Kind regards, Becky

Posted 1 month ago

“The rep Jack was really friendly and helpful, he brought samples of what we said we wanted, and explained the prices, he was not at all pushy. He fitted them on a Sunday for us and was here bright & early because we were having a family bbq and I really wanted them installed beforehand. We are really pleased with the results and would definitely recommend Hillarys.”

Helpful Report

Posted 1 month ago

Hi Chris, Thanks for sharing your experience. We’re glad Jack was friendly and helpful, brought the samples you wanted, and explained the prices without being pushy. It’s great to hear the Sunday installation worked well and that you’re pleased with the results. If there's anything else we can help with, just let us know. Kind regards, Becky

Posted 1 month ago

“Great service and product.”

Helpful Report

Posted 1 month ago

Hi there, Thanks for sharing your experience. We’re glad you had great service and product. If there's anything else we can help with, just let us know. Kind regards, Becky

Posted 1 month ago

“I was very pleased with the blinds I had fitted. It was a great service.”

Helpful Report

Posted 1 month ago

Hi Ann, Thank you for sharing your experience. We’re glad you were very pleased with the blinds and that the service met your expectations. If there's anything else we can help with, just let us know. Kind regards, Becky

Posted 1 month ago

“This is my first time with Hillary’s but definitely not the last time! The first visit was very comprehensive and the choices were great without being overwhelming. Nothing was too much trouble and the visit of the fitter was equally reassuring. The blinds weren’t ready at the first date pencilled in, but the communication process was very efficient indeed. I’m totally delighted with the entire experience and can’t thank the staff involved enough. I’ll be in touch with Hillary’s next time.”

Helpful Report

Posted 1 month ago

Hi Ruth, Thank you for sharing your experience. We’re pleased the first visit was comprehensive, the choices were well suited, and the communication was efficient. It’s great to hear you’re delighted with the experience and that you’d consider Hillary’s again. Kind regards, Becky

Posted 1 month ago

“pleased with the service,good value for the price & fitting”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your feedback. We’re glad you were pleased with the service, value for the price, and the fitting. If there’s anything else we can help with, just let us know. Kind regards, Becky

Posted 1 month ago

“Mark came with samples for us to choose from, the blinds were ordered and a few weeks later they were delivered. Mark fitted the blinds. It was a very quick and efficient process. Thank you.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for sharing your feedback. We’re glad Mark provided the samples, the blinds were ordered and delivered smoothly, and the fitting was quick and efficient. If there’s anything else we can help with, just let us know. Kind regards, Becky

Posted 1 month ago

“Quick, efficient, friendly and reasonably priced. Love the blinds too”

Helpful Report

Posted 1 month ago

Hi Elizabeth, Thank you for your feedback. We’re glad you found the service quick, efficient, friendly, and that you love the blinds. If there's anything else we can help with, just let us know. Kind regards, Becky

Posted 1 month ago

“had kitchen blinds fitted - happy with the blinds but had to get Hillarys back as 2 blinds of 16 not working. One works on and off ie electrically going up - the other (which the engineer " fixed ") won't go up. I lived with it and then phoned Hillarys as I thought the year's guarantee was getting close - only to find that it ran out a few days before. So I have one blind on and off and another which has been dodgy since being fitted . Phoned Hillarys and spoke to a woman who was rude. Asked to speak to someone in charge - she refused - I'm polite and speak normally to people. Phoned again as I was annoyed and spoke to a very nice gentleman who said the supervisor will phone me ( I said not this morning as I will have to have my phone on silent ). Apparently someone phoned that morning ( which I obviously missed ) but never again. So after sales is rubbish and especially bad when dealing with someone who is incredibly rude and totally unhelpful.”

Helpful Report

Posted 1 month ago

Hi Dr Evans, Thank you for taking the time to share your feedback. I am sorry to learn that you have been disappointed with your experience, particularly regarding the operation of your blinds and the service you received when contacting us. Having reviewed your account, I can see that your installation was completed over a year ago and that your warranty has now been expired for more than a few days. While the blinds are therefore no longer covered under the manufacturer's guarantee, we do appreciate your concerns regarding the issues you have experienced. To assist you, we have offered to arrange for an installer to visit your home to inspect the blinds. As the warranty period has elapsed, this would be subject to our standard call-out charge, which was explained at the time of booking. I am also sorry to hear of your dissatisfaction with the service you received from our customer service team. This is certainly not the level of service we aim to provide, and I apologise if you felt that your concerns were not handled appropriately. I understand that a callback was attempted following your conversation with our advisor, but unfortunately we were unable to reach you at that time. Should you wish to proceed with an appointment, please contact out Customer Service Team on 0800 916 6500. Best wishes Becky

Posted 1 month ago

“amazing service from start to finish steven came out to measure and advise on blinds ie colour type material he then ordered what i required and booked in for fitting on a day which suited me”

Helpful Report

Posted 1 month ago

Hi there, Thank you for sharing your feedback. We’re glad Steven provided helpful advice with measurements, ordering, and fitting, and that the process suited your schedule. Kind regards, Team Hillarys

Posted 1 month ago

“I have tried to get through to let you know that David Deakin was absolutely brilliant he should get Calverton out of 10 he was so helpful considering showing and explaining everything with lots to look at and brochure too I can't thank him enough more like David and this world would be a better place from June Calverton”

Helpful Report

Posted 1 month ago

Hi there, Thank you for sharing your wonderful feedback. We’re really pleased to hear that David was brilliant, helpful, and thorough in showing you everything with plenty to look at and a brochure. If there's anything else we can help with, just let us know. Best wishes, Becks

Posted 1 month ago

“From the very start getting the samples to installation the Hilary’s experience was great. The curtains are fantastic great quality. Big shout out to Peter who came and talked us through the process did the measurements and the installation he was great.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for sharing your feedback. We’re so glad the samples, installation, and the curtains exceeded your expectations, and that Peter provided helpful guidance throughout the process. Kind regards, Becky

Posted 1 month ago

“If I could do minus I would, the rep was fantastic at selling the blinds!!!!! the day they where fitted 29/06/26, my brother who has numerous health conditions and mobility problems, wasn’t well and was in the bathroom, when he came out the fitter had gone and left all the boxes and rubbish everywhere, not happy that anyone would leave the mess they did and not even say anything to him.”

Helpful Report

Posted 1 month ago

Hi Frank, Thank you for bringing this to our attention. I'm very sorry to hear about your experience following the installation of your blinds. While it's great to hear that the representative provided excellent service during the sales process, it's disappointing to learn that the installation did not meet your expectations. We would certainly expect our fitters to leave the installation area clean and tidy before leaving. Given your brother's health conditions and mobility issues, I completely understand why finding packaging and rubbish left behind would have been particularly upsetting and inconvenient. So that we can investigate this matter further, could you please send us your brother's details via private message, including his full name, address and any relevant contact information? Once we have these details, we'll be happy to look into what happened and address your concerns appropriately. We apologise for the inconvenience caused and look forward to hearing from you. Best wishes Becks

Posted 1 month ago

“The rep who came to see me regarding an motorised awning was first class, very friendly and knowledgeable. Awning ordered Hillarys requested 50% deposit. There was a problem with the payment going through so I gave my card details to the advisor. I received a receipt showing my deposit and balance owing so I assumed all was well. However 4 days later the payment had still not left my bank account. I contacted the rep and she arranged for someone to call me to sort it out. It was a very noisy call as there was a lot of background noise which made it quite difficult to hear clearly. I requested to pay by bank transfer and oddly was told they couldn't accept this and wanted my card details. This I wasn't happy with and eventually I was sent the bank details I required to make the payment. I find it very odd that it was so difficult to do this with a company as large as Hillarys.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for taking the time to share your feedback. I'm delighted to hear that the advisor who visited you provided such a positive experience and that you found her friendly, knowledgeable and helpful throughout the consultation. I would like to apologise for the issues you experienced when making your deposit payment. I appreciate how frustrating it must have been to receive confirmation of payment, only to find that the funds had not left your account several days later. I also understand your concerns regarding the difficulty you experienced when requesting to pay by bank transfer, particularly following a call where the background noise made communication challenging. I'm pleased to confirm that the BACS details have now been sent and that payment has been received successfully. However, your comments regarding the payment process and communication have been noted, as this is not the smooth experience we aim to provide. Thank you again for bringing this to our attention and for your patience while the matter was resolved. We appreciate your custom and look forward to providing a much better experience moving forward. Best wishes Becks

Posted 1 month ago

“Peter came to measure up. He was extremely helpful, advising us which were the best blinds for our garden room. Had plenty of samples to look at and knowledgeable about which ones were most suitable as due to size needed to be able to be a pattern that could be horizontal and vertical. He returned with his wife to install them efficiently and took time to show us how to operate them”

Helpful Report

Posted 1 month ago

Hi Michael, Thank you for sharing your feedback. We’re glad Peter was helpful with measuring, helpful in choosing suitable options, and that the installation visit was efficient and informative. Kind regards, Charlie

Posted 1 month ago

Hillarys is rated 4.0 based on 2,041 reviews