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Hersey & Son Reviews

4.9 Rating 7,063 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,063 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

Hersey & Son 5 star review on 16th April 2025

Hersey & Son 5 star review on 27th March 2025

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dispatched quickly and beautiful item. Presented in a gorgeous box with silver polishing cloth. Very pleased”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“Beautifully crafted jewellery - my go-to brand for any silver jewellery.”

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(Walton-on-Thames) - Posted 4 months ago

“Excellent service , online order and delvery”

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(Walton-on-Thames) - Posted 4 months ago

“I bought a lovely sterling silver St. Christopher necklace which I also paid to have engraved. I was initially a little nervous about purchasing from an online jewellers who I had never heard of before, but my worries were unfounded. My necklace arrived and I couldn't be happier with it. It is just what I had been searching for over the past few months! The engraving I requested was engraved on the back and was professionally carried out. I was also impressed with how quickly my item arrived. Needleds to say I am happy to recommend this company and would perdonally use them again.”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“Well presented and fine quality items with very good friendly service.”

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(Walton-on-Thames) - Posted 4 months ago

“Great service and excellent quality item”

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(Walton-on-Thames) - Posted 4 months ago

“I have bought several pieces for my sons birthdays and have always been delighted with the fast response, the packaging is tasteful and the bracelets and chains have been exactly as I ordered. I would not hesitate to recommend your company and do! Thank you I expect I will be ordering from you again very soon. Chinty”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“Earrings were perfect and just as shown. The service was excellent. It was so nice to receive well packaged jewellery in a lovely box, wrapped in logo tissue. Great to be given a silver cloth too. A very nice touch. Thank you.”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“Brilliant from start to finish. Will definitely use again. My item is top quality and around great service. Wouldn't hesitate to recommend 5 stars”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“Beautiful craftsmanship made silver necklace and rose pendant Lovely packaging, presentation box and bag My daughter loved it. I would highly recommend.”

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(Walton-on-Thames) - Posted 4 months ago

“I have bought a few items of jewellery over the last few months. Everything is of a high quality. They also did a repair for me which wasn't too expensive. I’d highly recommend this company.”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“Lovely company to deal with. Beautiful quality piece. Very efficient service and delivery.”

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(Walton-on-Thames) - Posted 4 months ago

“Lovely product and quick efficient service. Would definitely use again.”

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(Walton-on-Thames) - Posted 4 months ago

“I bought a personalised silver bracelet for my husband for Father’s Day, from the kids. It was delivered the next day, packaged beautifully and the quality is amazing. He is very happy with his gift and such a great piece of jewellery at an affordable price. Highly recommend!”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“Loving my Hersey leather and silver bracelets. Great quality and great look. And also Hersey were super nice and efficient when I needed to exchange the bracelets because I'd ordered the worng size.”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“Such an excellent company who provide perfect silver gift for an array of occasions. The service is very quick and efficient. They obviously take a pride in their work.”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“Chunky bracelet… beautiful looks amazing on and a nice weight. Customer service brilliant: I was unsure of it was too big and they replied promptly re an exchange but I decide it was fine. Used this company a few times for gifts and this the first time for myself… love the fact a small UK busy. Would def recommend and I’ll use again.”

Hersey & Son 5 star review on 19th June 2025

Hersey & Son 5 star review on 19th June 2025

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“Returning customer, still impressed by the products and the service. I’m sure I’ll be back.”

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(Walton-on-Thames) - Posted 4 months ago

“Loved the jewellery was a bit worried about one of the earrings as it wasn't closing like the other for some reason. Might have been me or because their new but they it seems fine now. Would definitely order from here again and will be doing. Love the necklace aswell. X”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“Very happy with my purchase!! Chic, stylish with top craftsmanship. Will definitely come back for more!”

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(Walton-on-Thames) - Posted 4 months ago

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Hersey & Son is rated 4.9 based on 7,063 reviews