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Hersey & Son Reviews

4.9 Rating 7,063 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,063 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

Hersey & Son 5 star review on 16th April 2025

Hersey & Son 5 star review on 27th March 2025

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt and efficient service as always. Excellent product.”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“Extremely good quality and service, hope my wife feels the same at the end of the month.”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“Amazing Thank you. Quick and easy to order and delivery arrived in a few days. The packaging is exquisite, professional and gives a wow factor! It was a Father’s Day present and it surprised the recipient! Craftsmanship is just wonderful. Would highly recommend.”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“quick delivery, nicely made, quality product.”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“An elegant design, quality materials, exactly what I wanted.”

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(Walton-on-Thames) - Posted 4 months ago

Hi Rosalie, Thank you for your review. We’re delighted that you are pleased with your purchase from us. Many thanks Hersey Silversmiths

Posted 4 months ago

“lovely sterling silver dog tag for grandsons 28th birthday”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“Easy to use website and very quick delivery times. The item is of excellent quality.”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“Fast delivery and well presented.”

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(Walton-on-Thames) - Posted 4 months ago

“Brilliant. From start to finish. The pot is delightful and went down very well. My grandson cannot wait to lose a tooth!”

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(Walton-on-Thames) - Posted 4 months ago

“Excellent quality silverware, speedy delivery even with engraving. I was well informed of progress.”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

Hi Terry, Thank you for your kind review. We're thrilled to hear that you were pleased with the quality of our silverware and the speedy delivery. With many thanks Hersey Silversmiths

Posted 4 months ago

“Yes thank you. I purchased the t bar necklace for my son's 21st birthday. He loves it 🙂🥰... He said 'I wanted a necklace but not sure what but this is perfect'. xx”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“Brilliant! My immediate go-to company for gifts for my granddaughters and they never fail! I highly recommend them.”

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(Walton-on-Thames) - Posted 4 months ago

“a simple chain - light weight and I am hoping strong! Well packaged, and delivered on time as expected. Thank you”

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(Walton-on-Thames) - Posted 4 months ago

“Great product, fantastic quality and fast delivery. Highly reccomend.”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“I ordered a torque bangle for my granddaughter’s 21stBirthday. When it didn’t arrive I telephoned and spoke to Elaina she was so kind she went out of her way to help she would liaise with Royal Mail to find where they have delivered my bracelet to and she even had another bracelet sent to me which was delivered the following day. Hersey is a great company to deal with and my bracelet is gorgeous and I will be ordering again a company you can trust. Zoya Owen”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“Your turn round of my order (24 hours) was exceptionally good and the engraved napkin ring just as I wanted”

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(Walton-on-Thames) - Posted 4 months ago

“Absolutely deighted with the bracelet and the excellent service!”

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(Walton-on-Thames) - Posted 4 months ago

“My bracelet I order was even better than the picture and the delivery was quicker than they said I could not be more chuffed with my purchase great”

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(Walton-on-Thames) - Posted 4 months ago

“I am really delighted with the necklace I ordered for a 21st present. Beautifully presented and arrived within two days of ordering. Thank you.”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“Very happy with the ease of ordering, the progress updates and finally the excellent jewellery”

Hersey & Son 5 star review on 12th June 2025

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

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Hersey & Son is rated 4.9 based on 7,063 reviews