Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,474 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,474 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

135

Anonymous

Anonymous // 01/01/2019

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“Beautiful merchandise at a reasonable cost. The staff went above and beyond to help me with my order and modify the engraving once it was done and I'm very grateful. Quick shipping and beautiful packaging to top off a great experience. I would highly recommend to anyone!”

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Posted 2 years ago

“Great service Wonderful bracelet Outstanding value”

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Posted 2 years ago

“unable to rate as did not receive ring it was stolen en route. Subsequently Hersey replaced the ring immediately and its lovely. Thank you so much”

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Posted 2 years ago

Hi Yvonne, It was very unfortunate for both of us that the ring was stolen en route whilst in the care of the Post Office, however, we sent you a replacement as soon as we found out so hopefully that has sorted things out for you. Kind regards, Stewart Hersey.

Posted 2 years ago

“Beautiful gifts for great grandchildren's Christmas which I’m sure they will cherish, lovely quality. Will definitely buy from Hersey again. Thank you.”

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Posted 2 years ago

“Very happy with the St. Christopher’s chain bought. However was expensive to ship to Ireland.”

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Posted 2 years ago

“Lovely gift stunning and quality, very reasonable price”

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Posted 2 years ago

“Lovely wine coaster, would shop here again!”

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Posted 2 years ago

“Excellent product and excellent service Thank you”

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Posted 2 years ago

“Not worn yet,bur appears to be of good quality,would most certainly buy from this shop gain,not being able to see the quality of things on line, I feel assured and would not hesitate too buy from this shop,can be sure of true craftmanship. Thank you”

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Posted 2 years ago

“Man's polished silver cuff with engraving inside. So pleased with purchase, absolutely lovely & came really quickly, would use again & recommend to anyone. Thank you top marks.”

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Posted 2 years ago

“Very efficient, quality product.”

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Posted 2 years ago

“Delighted with my purchase, and service was excellent. Thank you.”

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Posted 2 years ago

“Very helpful, sorting out engraving, very quick delivery. Very happy customer.”

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Posted 2 years ago

“Good quality engraved bracelet for my boyfriend. He loved it”

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Posted 2 years ago

“Very pleased with item although not sure of fit yet as its Christmas present. However I called to enquire about returning the item should it be too small and lady I spoke to was most helpful, very informative and polite.”

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Posted 2 years ago

“Excellent Service. Earrings are for a Christmas gift and I'm sure my daughter will love them”

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Posted 2 years ago

“This is the 2nd time I have bought jewellery from Hersey and what they sell is pure quality. I love everything and wear them with pride. Delivery and packaging is amazing. Thank you.”

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Posted 2 years ago

“Really beautiful keyrings. Thank you!”

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Posted 2 years ago

“Beautifully crafted cross and chain, absolutely perfect. Packaging was also very special. Cannot recommend enough.”

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Posted 2 years ago

“Ordered two cross & chains - really happy with the product, the service and best of all, super quick delivery to my door in Dubai. Excellent all round, definitely recommend.”

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Posted 2 years ago

Hersey & Son is rated 4.9 based on 7,474 reviews