Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,490 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,490 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

135

Anonymous

Anonymous // 01/01/2019

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“2nd purchase from Hersey. Great service, good quality products. My son is really happy with both products.”

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Posted 4 years ago

“My husband was wonderful surprised to see it. Also, my son said that he love it and wants one for his birthday. So, I will certainly order more. And the delivery was very fast . Thank U😊”

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Posted 4 years ago

“Like my previous purchase the necklace arrived quickly and efficiently. Would definitely use Hersey again.”

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Posted 4 years ago

“Chain was tangled but I fixed it. My wife loved it!”

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Posted 4 years ago

“Very pleased to add the silver bras velvet To My collection.I am sure i will be contacting You in the future for some other pieces Great service thank you”

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Posted 4 years ago

“Gift still not arrived despite it being 10 days since ordering and at the time was quoted 2-5day delivery - no gift for Xmas - very poor service.”

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Posted 4 years ago

“Beautiful solid bracelet, nicely engraved. Thank you 😊”

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Posted 4 years ago

“Easy ordering process. Very quick delivery. Beautiful St Christopher pendant and necklace. Would highly recommend.”

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Posted 4 years ago

“Good customer service - website is great and easy to navigate, items arrive as described. Communication good on delivery. The real bonus for me is I can actually speak with someone on the phone 📞 if I need to. Delighted with the recent purchase of engraved cuff links. Thank you”

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Posted 4 years ago

“Arrived quickly. Excellent quality. Really pleased with my bangle”

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Posted 4 years ago

“It cant be better Thanks Have a nice Christmas”

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Posted 4 years ago

“Lovely earrings and great quality”

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Posted 4 years ago

“Great products and old fashioned first class service which I would recommend to everyone.”

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Posted 4 years ago

“Awesome as always, have brought my partner something from Hersey every Christmas for 8 years and always been perfect. Would recommend to anyone”

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Posted 4 years ago

“I am very happy with my purchase and received it promptly and beautifully wrapped, thank you.”

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Posted 4 years ago

“Hello. I ordered and paid kids bracelet, as a NY present for my son. Few weeks after I got a message from DHL delivery, that they already 11 years didn’t deliver to Russian individuals., and they return the box back. After that Your manager told, that it’s not their problem and “as a good will” they will return money for bracelet and for delivery. They even can’t organize another delivery company. Such a pity experience with Your company I was so disappointed.”

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Posted 4 years ago

“Lovely locket which my granddaughter will love. Arrived quickly and beautifully boxed.”

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Posted 4 years ago

“Great product and great service”

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Posted 4 years ago

“Dear Stewart, Your customer service is outstanding! The quality of your work is top-notch! I am extremely pleased with the tree of life cuff links and my shopping experience with Hersey and Sons! Nancy Buckles”

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Posted 4 years ago

“No doubt about it - I will be back to purchase more - superb service”

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Posted 4 years ago

Hersey & Son is rated 4.9 based on 7,490 reviews