Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,840 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,840 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The small fish medal and necklace were a christening present fo my goddaughter (6), who is delighted. I am very happy with the quality of the product and the service I received.”

Helpful Report

Posted 2 years ago

“Absolutely beautiful silver cross , beautifully presented and arrived the next day . I will use this company again soon .”

Helpful Report

Posted 2 years ago

“Product was great and service/delivery prompt, will definitely use them again.”

Helpful Report

Posted 2 years ago

“Lovely quality earrings, quick service and communication.”

Helpful Report

Posted 2 years ago

“Perfect bracelet, nice packaging, very reccomend for a gift.”

Helpful Report

Posted 2 years ago

“Beautiful necklace, exactly as described. Prompt delivery. Excellent service all round. Thank you Hersey!”

Helpful Report

Posted 2 years ago

“Superb service. Excellent quality product. Thrilled with it as it's a present for my future son in law on his wedding day”

Helpful Report

Posted 2 years ago

“Arrived on time beautifully packed and Best of all the gift I ordered was greatly received So much so that i would use this company again.”

Helpful Report

Posted 2 years ago

“Great service, great packaging, great products.”

Helpful Report

Posted 2 years ago

“Great service and very fast delivery, won’t hesitate to buy again.”

Helpful Report

Posted 2 years ago

“Very good idea”

Helpful Report

Posted 2 years ago

“Items bought for granddaughters 18 birthday, Very disappointed with the quality of the birthday month gem stone,(July) not as shown on the website, very dull and uninspiring. Initial very small and insignificant, would not buy again from your website.”

Helpful Report

Posted 2 years ago

Thank you for your review. We are sorry to hear that you are not happy with the ruby gem stone, we use natural stones for our jewellery so they can vary in colour. We do not use synthetic or crystal stones. If you wish to return the birthstone to us we would offer you a refund. With many thanks Hersey Silversmiths

Posted 2 years ago

“Lovely piece of jewellery it’s heavy and not flimsy at all my son will love it, it’s not too big or small lovely size for a growing young man very pleased and it come very quickly also”

Helpful Report

Posted 2 years ago

We are pleased you are happy with your recent purchase from us. Thank you for reviewing your purchase.

Posted 2 years ago

“Excellent well presented quality product”

Helpful Report

Posted 2 years ago

“Quick service. Great product. Good prices”

Helpful Report

Posted 2 years ago

“Lovely gift for my daughter. Beautiful packaging and quick delivery as promised. Will definitely look again if need anything x”

Helpful Report

Posted 2 years ago

“Bought this as a gift for my son but haven’t given it to him yet. I must say that it looks amazing and the gift packaging and the lint cloth etc give it a real quality!”

Helpful Report

Posted 2 years ago

“I ordered an engraved heart keyring for my granddaughters 21st birthday. I was extremely pleased with the item and my granddaughter loved it. Will definitely recommend Hersey and will be a returning customer for that special gift in the future.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave a 5-star rating for Hersey & Son! We truly appreciate your support and recommendation.

Posted 2 years ago

“Very pleased with the ordering and delivery, however I was disappointed with the stone in the necklace. It was supposed to be a ruby but the colour was more like amathyist. This was a gift for my daughters birthday and her birthstone is Ruby.”

Helpful Report

Posted 2 years ago

“Beautiful gift. Bought the 4 inch bottle coaster for a 21st birthday present. Excellent customer service when I had a query. Delivery was quick.”

Helpful Report

Posted 2 years ago

Hersey & Son is rated 4.9 based on 7,840 reviews