Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,486 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,486 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super fast service. I now have two beautiful silver pieces of jewellery from Hersey & Son. The hammered silver ring is even more lovely on than the picture depicts.”

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Posted 4 years ago

“Excellent people to deal with and the bangle is a quality item”

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Posted 4 years ago

“The service was absolutely fabulous, ordered with engraving and here within 4 days”

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Posted 4 years ago

“British craftsmanship and great customer service. I ordered for my sister in law’s 60th birthday and wanted something that was not from a big box retailer. She was absolutely delighted with her bracelet and I definitely will order from Hersey again ……including for myself!”

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Posted 4 years ago

“Excellent communication and customer service,top quality jewellery”

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Posted 4 years ago

“Was pleasantly surprised by the quality of the product and the packaging,excellent value for money.”

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Posted 4 years ago

“Excellent website. Fair choice of products. No tat which is good of course. Personalisation and delivery lead times seem impossible to beat. Overall Excellent.”

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Posted 4 years ago

“This bangle was just perfect beautifully made and the service was very good would use this company again.”

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Posted 4 years ago

“Bought a gents cuff bangle for my grandson 21st. Very pleased with the purchase. What I liked was it was from a silversmiths in London. From ordering to delivery only took a few days. Great customer service 👏”

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Posted 4 years ago

“Easy to contact, helpful, friendly, timely, , called back when they said, flexible on requests. if only all businesses traded like this. Will definitely be using in the future”

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Posted 4 years ago

We appreciate this review. We look forward to your next visit. Thank you very much HERSEY SILVERSMITHS

Posted 4 years ago

“Extremely prompt service and delivery. The necklace and engraving were even better than I could have imagined. I can't wait to give this as a gift!”

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Posted 4 years ago

We appreciate you taking the time to leave us a review. Thank you very much. HERSEY SILVERSMITHS

Posted 4 years ago

“Magnificent, nice, cooperative and quick delivery! Definitely a place to recommend Thank you so much”

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Posted 4 years ago

Thank you for taking the time to leave us a kind review. Much appreciated! HERSEY SILVERSMITHS

Posted 4 years ago

“Excellent service, very pleased with my item and real a traditional jewellers with good old-fashioned excellent customer service. I would recommend them.”

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Posted 4 years ago

We are glad you are pleased with your item. Thank you. HERSEY SILVERSMITHS

Posted 4 years ago

“Excellent customer service. Quick response to my email query.”

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Posted 4 years ago

“Delivery was good and necklace was excellent.”

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Posted 4 years ago

“Another excellent experience from your company. This is the 4th item I have bought always swift from order to delivery. Well packaged and the products are beautiful I’ve always had lovely feedback after giving the gifts from your company Will return again”

Hersey & Son 5 star review on 25th January 2022

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Posted 4 years ago

Thank you very much for the positive review. We look forward to your next visit at HERSEY SILVERSMITHS

Posted 4 years ago

“Beautiful locket simple design great quality perfect for a wee lock of my New Zealand grand daughters hair . Super quick delivery too . Thank you will certainly use Hersey again”

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Posted 4 years ago

We are really happy to hear this. Thank you for taking the time to leave us this review. HERSEY SILVERSMITHS

Posted 4 years ago

“Beautiful T bar necklace”

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Posted 4 years ago

“Beautiful necklace, attractively packaged and an easy buying experience. I’m thrilled, it’s even better than I expected. and arrived very quickly. Oh, and thank you for the cleaning cloth, very thoughtful. I’ll definitely be back.”

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Posted 4 years ago

This is great to hear that you are thrilled. This is really appreciated, thank you. HERSEY SILVERSMITHS

Posted 4 years ago

“Thank you for the beautiful, engraved heart key ring in silver. The quality of the silver, the engraving, gift packaging, fast delivery and kind customer service! All of it was excellent! It was a gift for my brother and he loved it! Thank you so much!”

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Posted 4 years ago

Thank you for your positive rating. We are happy you are pleased with your order. HERSEY SILVERSMITHS

Posted 4 years ago

Hersey & Son is rated 4.9 based on 7,486 reviews