Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,683 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,683 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast service and delivery and a beautiful item”

Helpful Report

Posted 3 years ago

“So pleased with the wine coaster. The engraving was exactly what I wanted and the service was very quick. Will definitely use again.”

Helpful Report

Posted 3 years ago

“Love this necklace! Bought it for my mother in law for Christmas. Just what I wanted, lovely simple small design.”

Helpful Report

Posted 3 years ago

“Great service, great product, very happy”

Helpful Report

Posted 3 years ago

“I am so glad I choised "Hersey &son" company to make anniversary gift for my partner. Beautiful job Thank you”

Helpful Report

Posted 3 years ago

“Extremely fast turnaround from order to secure delivery. Husband delighted with his silver retractable toothpick birthday present today. He lost the last one and I’m hoping he’ll take more care with this one. Thank you Hersey: great job!!”

Helpful Report

Posted 3 years ago

“It was really lovely and my friend was so pleased with it. It was her birthday 50th.”

Helpful Report

Posted 3 years ago

“Quick efficient service. The product was what I expected of good quality. Many thanks”

Helpful Report

Posted 3 years ago

“Beautiful locket. Quick delivery”

Helpful Report

Posted 3 years ago

“Delighted with the picture frame and efficiency of Hersey & Son Many thanks”

Helpful Report

Posted 3 years ago

“Hersey are my go-to for beautiful silver Christening gifts. Very speedy delivery to Republic of Ireland.”

Helpful Report

Posted 3 years ago

“Didn’t know what to buy my husband for Christmas this year. He’s a beer drinker and saw the lovely silver key ring bottle opener and thought yes. Lovely inscription makes it very personal to us.”

Helpful Report

Posted 3 years ago

“Ordered the star pendant necklace with an added birthstone charm as a gift for my goddaughter. Lovely necklace - the star is just the right size and weight, and the simple birthstone setting was very pretty. It arrived very quickly, well packaged in a smart little presentation box with Hersey crest. This is the second Hersey necklace I’ve given someone as a gift, and I’m sure I’ll order from them again. Lovely classic silver jewellery & fantastic service.”

Helpful Report

Posted 3 years ago

“My first purchase i bought a lovely silver bracelet for my partners special birthday & had it engraved with our names inside i treasure it now as sadly he has recently passed away & i know how much it meant to him & it now means so much to me”

Helpful Report

Posted 3 years ago

“Bracelet was beautifully packaged. A high quality bracelet that was exceptionally well made and great to support a family business. Gift was made even more special by the personalisation”

Helpful Report

Posted 3 years ago

“Ordered a satin hammered engraved small wrist band. Hersey were good enough to send through a proof of the typeset I’d requested. As requested bracelet/wrist band arrived the following day. Very nice packaging, very pleased.”

Hersey & Son 5 star review on 19th November 2022

Helpful Report

Posted 3 years ago

“Thank you the gift arrived beautifully wrapped and will be opened on February 2nd 2023”

Helpful Report

Posted 3 years ago

“I am glad to have this opportunity to tell you that I am NOT pleased. I bought a silver penknife in the hope that it would replace my friend's stainless steel family heirloom that was taken from him on the memorable occasion of paying homage to our late Queens coffin. I hoped it would go in some measure to console the loss. However, when I opened the well-wrapped item, to my horror I see this crudely engraved silver penknife. I tried the knife out and again was disappointed as I think it would only cut butter!!! I did feel like phoning you up but thought better of it. After all, it was I who thought it would be a great idea to have it engraved. It looks like something from a Xmas cracker instead of £180 worth of silver.”

Helpful Report

Posted 3 years ago

Dear Elizabeth, thank you for your feedback. These little Victorinox penknives are usually very well received but if you would like to get in touch we can certainly try and resolve this for you. Kind regards, Stewart Hersey

Posted 3 years ago

“Lovely website, beautiful products, and a terrific service from start to finish. Thank you.”

Helpful Report

Posted 3 years ago

“Absolutely love my st Christopher and chain, quality is fantastic, quick delivery, couldn't fault it.”

Helpful Report

Posted 3 years ago

Hersey & Son is rated 4.9 based on 7,683 reviews