Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,841 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,841 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service and prompt delivery”

Helpful Report

Posted 2 years ago

“Good service”

Helpful Report

Posted 2 years ago

“So pleased with the beautiful bracelet - superb quality, wonderful packaging - everything perfect. Purchased as a birthday gift for a close friend and her special birthday - perfect! Thank you”

Helpful Report

Posted 2 years ago

“Excellent service. Ordered from Bermuda. Very helpful telephone conversation.”

Helpful Report

Posted 2 years ago

“I very happy with the service and next day response You engraved the bracelet , Looks beautiful there is a spelling error in the name Finton. My error not yours , I will be Using you on the future”

Helpful Report

Posted 2 years ago

“Beautifully made and wrapped silver keyring.”

Helpful Report

Posted 2 years ago

“The Hersey & Son (Silversmiths) web site was easy to Navigate, delivery was exactly as scheduled. A clearly professional company that produces top class silverware, thoroughly recommended.”

Helpful Report

Posted 2 years ago

“Very good service, a beautiful gift we are so pleased with Hersey. Will use your company again. Thank you .”

Helpful Report

Posted 2 years ago

“Item exactly as described, with quick delivery.”

Helpful Report

Posted 2 years ago

“I hadn't heard of Hersey before but found them after searching on Google for jewellery. I was looking for gifts for girls for their birthdays - two 21st's and three in their 30's. I was really pleased when I found Hersey's because they had what seemed just the right gifts and within my budget too. I took a couple of days to look for what I wanted and ordered 5 items at once. The items arrived within two days and I was pleasantly surprised with the attention to detail with the gifts in lovely presentation boxes, a card with info about Hersey's and a complimentary silver cleaning cloth. I'm extremely pleased with the service and wouldn't hesitate to buy again from them. Many thanks.”

Helpful Report

Posted 2 years ago

“Was sent on time and nicely packaged . The necklace was boxed well nice cleaning cloth a bonus .My Grandaughter loved it Overall very well done . Woluld purchase from Hersyagain 🤗.”

Helpful Report

Posted 2 years ago

“Perfect gift arrived very quickly very pleased”

Helpful Report

Posted 2 years ago

“Fast Delivery, Good quality, its a present so will wait and see how the person likes it.”

Helpful Report

Posted 2 years ago

“Excellent product and relatively quick delivery!”

Helpful Report

Posted 2 years ago

“Decanter arrived completely smashed to bits. Packaging wasn’t adequate enough. Going to return for a full refund.”

Helpful Report

Posted 2 years ago

“Lovely heavy chunky bracelet & necklace. Delivery excellent, and beautifully wrapped. Can thoroughly recommend.”

Helpful Report

Posted 2 years ago

“Excellent service, item delivered extremely quickly and my bracelet is just beautiful! I wouldn’t hesitate to buy from this company again.”

Hersey & Son 5 star review on 26th May 2024

Helpful Report

Posted 2 years ago

“Received two lovely necklaces. Packed beautifully and arrived promptly. Will definitely order other items. Many thanks.”

Helpful Report

Posted 2 years ago

“Absolutely love my new bangle, great customer service, fast delivery, 5 star !!”

Helpful Report

Posted 2 years ago

“Beautiful chain, good quality, will definitely recommend Hersey & Son and purchase from then again in the future”

Helpful Report

Posted 2 years ago

Hersey & Son is rated 4.9 based on 7,841 reviews