Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,920 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,920 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

135

Anonymous

Anonymous // 01/01/2019

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“A beautiful crafted piece of jewellery”

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Posted 3 years ago

“Absolutely amazing bangle , bought for my daughter in law for her birthday, I have one my son has one and I also bought my granddaughter one for her 1st birthday , such amazing workmanship and something to treasure for ever”

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Posted 3 years ago

“Very pleased with her Locket thank you”

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Posted 3 years ago

“I'm happy with the product, but it'll be a present, so will be wait for a review :)”

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Posted 3 years ago

“Didnt like very disappointed. Cross is to big.”

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Posted 3 years ago

Dear Catherine, I am sorry to hear that you are disappointed with the size of your cross. We do try and explain on the site by calling the cross large and giving the measurements, also we show the cross being worn by both a man and a woman. The cross is normally very well received but normal terms and conditions apply and you are welcome to return your cross in its original condition within 30 days of purchase. Kind regards, Hersey & Son

Posted 3 years ago

“User-friendly website, good display of merchandise. Straightforward ordering facility. Lovely item and a swift, efficient despatch.”

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Posted 3 years ago

“The little silver cross is perfect! Lovely packaging and great service.”

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Posted 3 years ago

“The cuff bracelet is for my Grandson for his 21st birthday. It’s absolutely beautiful. Service was brilliant. Good all round company would definitely recommend them”

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Posted 3 years ago

“Very quick service and really nicely presented. No complaints here!”

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Posted 3 years ago

“Beautifully made product and excellent customer service - thank you”

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Posted 3 years ago

“Good selection of gifts, good service, fast delivery, thank you”

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Posted 3 years ago

“I ordered the flat fronted bangle for my daughter’s birthday and she was delighted with it. Ordering was easy and it was delivered promptly. High quality item and I would order from Hersey again. Highly recommended.”

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Posted 3 years ago

“Love this braclet, excellent value and inscription is perfect”

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Posted 3 years ago

“Fantastic jewellery beautifully made and with the upmost care,very stylish.”

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Posted 3 years ago

“I was extremely happy with the St Christopher I purchased for my Grandson. It was beautifully presented and more than met my expectations. I also received it very promptly. Thank you”

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Posted 3 years ago

“Quick delivery, amazing product.”

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Posted 3 years ago

“This is the third engraved child's bangle we have bought from Hersey, one for each of our little granddaughters. I am just as thrilled with the latest one as I was with the first two! Sadly the bangle didn't reach us before the Naming Day ceremony itself, but this was purely due to industrial action by Royal Mail, and not Hersey's fault in any way. I only mention this because the Customer Service was outstanding. Eraina emailed me a couple of times and smoothed the waters of this Nanny's worrying. Well done everyone at Herseys.”

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Posted 3 years ago

“Great product and fantastic service. Highly recommend!”

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Posted 3 years ago

“Well I haven’t received it yet because of the parcel strike I can’t wait to wear it I will give you a school when I get my parcel”

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Posted 3 years ago

“Very pleased with the bangle. Very nicely finished.”

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Posted 3 years ago

Hi There, I'm sorry you received this email before your order. Unfortunately the Royal Mail industrial action Is affecting some of our deliveries. Kind Regards, Hersey & Son

Posted 3 years ago

Hersey & Son is rated 4.9 based on 7,920 reviews