Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,935 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,935 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

135

Anonymous

Anonymous // 01/01/2019

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“My order was dealt with rapidly and a swift delivery I did have to send the chain back as it was too short but spoke to Helen who was very helpful and sent me a replacement just as quick as I received the first one. I would highly recommend this company very good customer service.”

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Posted 4 years ago

“The bracelet arrived and the tag was missing I was advised to send it back to have it fitted that week and heard nothing since this is a Christmas present. Kind regards Bryan”

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Posted 4 years ago

“Good quality item. I am sure my son-in-law will put it to good use”

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Posted 4 years ago

“Excellent service and beautiful jewellery. Will definitely use again , Thank you”

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Posted 4 years ago

“I am delighted with the service provided. The item was delivered promptly and is of beautiful quality. This has been made an even more special gift by the personal engraving offered.”

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Posted 4 years ago

“My husband loved thank you”

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Posted 4 years ago

“Excellent professional service. Easy ordering, prompt delivery of quality product .”

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Posted 4 years ago

“I love this Company! They sell the most wonderful quality silver jewellery. I have been wearing one of their silver cuff bracelets for 5 years and it still looks amazing, even though I never take it off! Ordering from them is easy and they are so fast and efficient! I would highly recommend them, especially for engraved message items!”

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Posted 4 years ago

“Great service and the necklace was beautiful.”

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Posted 4 years ago

“Beautifully engraved necklace nice packaging and cleaning cloth came with it Quick delivery too”

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Posted 4 years ago

“Excellent customer service from an initial query over the phone, to very prompt handling of the order and beautifully presented delivery of a silver wine coaster with engraving for a retirement event. I am really happy with the quality of the product and overall service. Thank you Hersey & Son!”

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Posted 4 years ago

“Very good quick service, highly recommended and a beautiful high quality bangle. Very pleased”

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Posted 4 years ago

“The silver bangle was exactly as described, arrived beautifully boxed and very promptly. Couldn’t ask for more, well done!”

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Posted 4 years ago

“Great quality, speedy delivery and the recipient was delighted with our gift.”

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Posted 4 years ago

“Lovely bracelet, engraving excellent. This is a present for my grandson for Christmas and was delivered within a few days. Excellent service. Can’t wait to give it to him, will definitely use this company again. Thank you so much.”

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Posted 4 years ago

“Brought a silver chunky t-bar bracelet for my daughter in laws 30th birthday present and it is absolutely beautiful and so well made! A very happy birthday girl 😃”

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Posted 4 years ago

“What a beautiful hand crafted product ! thank you”

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Posted 4 years ago

“It arrived early and it is exactly what it purported to be. Love it. Thank you. 😊”

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Posted 4 years ago

“Amazing service, so happy with my personalised bracelet, it’s gorgeous.”

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Posted 4 years ago

“Fantastic quality and at a very reasonable price. I had a sterling silver teething rattle engraved, and it was delivered 3 days after ordering. Very pleased with Hersey, will no doubt be buying for my granddaughter again from them. I definitely recommend this fine British company”

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Posted 4 years ago

Hersey & Son is rated 4.9 based on 7,935 reviews