Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,617 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,617 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“, As a first-time customer of Hersey we found your name on website, looking for a silver key-ring to mark the occasion of a 21st Birthday of a grandson. We saw what we believed would fit the bill and proceeded accordingly. Simple to order, and efficiently negotiated, with good confirmation process which is reassuring. The package came within a few days and appears as we hoped. Thank you for delivering on your promise.”

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Posted 4 years ago

“Great quality gift items. Shipped quickly. Have purchased numerous times.”

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Posted 4 years ago

“Ordered engraved silver Yo-Yo arrived on time looks very nice”

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Posted 4 years ago

“Exactly as requested and amazingly quick.”

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Posted 4 years ago

“Have had a number of pieces now from Hersey. Each time the jewellery is just amazing. Beautiful silver. Would not go anywhere else.”

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Posted 4 years ago

Thank you for your kind review. We are pleased you are happy with your purchases from us. with many thanks Hersey Silversmiths

Posted 4 years ago

“Very straightforward to deal with and the item was exactly what I was looking for.”

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Posted 4 years ago

“Everything about this cuff is prefect .. the feel, the texture, the look .. EVERYTHING … this is a gift for a friends 50th & WOW! Just WOW! I can’t wait to give it to her ..”

Hersey & Son 5 star review on 8th October 2021

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Posted 4 years ago

Hi Zeena, Thank you for your lovely review. We hope your friend was pleased with the silver cuff. A lovey gift to receive. With many thanks Hersey Silversmiths

Posted 4 years ago

“Lovely bangle which is a present for my son who I know will love it!”

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Posted 4 years ago

“Brilliant fast service, my husband live dog tag ,engraving beautiful and very well done. Looks stunning on would recommend and use again.”

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Posted 4 years ago

Great, we are delighted you loved your dog tag pendant. thank you for leaving your review. Hersey Silversmiths

Posted 4 years ago

“Excellent service, completely happy with purchase and would highly recommend”

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Posted 4 years ago

“Item was everything I'd hoped for very good quality and delivery was quick”

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Posted 4 years ago

“Very pleased with the silver cross and engraving,the perfect christening present. Excellent service and speedy delivery. Thankyou”

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Posted 4 years ago

thank you for your kind review. we are pleased you were happy with the silver cross and the quality of the engraving. Our range of crosses make excellent Christening gifts. with many thanks Hersey Silversmiths

Posted 4 years ago

“I ordered the football keyring with engraving for my grandson's christening, having bought from here previously. Yet again an absolutely beautiful piece. And wow...it arrived the next day. Fabulous quality and service. Highly recommended.”

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Posted 4 years ago

“Easy website to use and lovely products.”

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Posted 4 years ago

“Super service - speedy, easy and exactly as described. Can't recommend highly enough. My only complaint is that they don't have a larger range of things to buy!”

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Posted 4 years ago

“I was very pleased with the quality of the item and the service was excellent as it arrived quickly.”

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Posted 4 years ago

“Brilliant service, order turned around within 2 days!”

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Posted 4 years ago

“So pleased with my purchase it is beautiful! Bought as a present and not yet given but I know it will be very well received! Thank you!”

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Posted 4 years ago

“Customer service was fantastic but the wrong items were sent which has been confusing, disappointing, and caused unwanted delays and administration for the birthday recipient Awaiting resolution.”

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Posted 4 years ago

Thank you for your comments. We welcome feedback from our customers. I'm very sorry that you were sent the incorrect bracelets in your order. As soon as we receive these back at our workshop we will dispatch the correct Torque Bangles out to you straight away and as confirmed on the telephone we will, of course, refund your return postage costs. Kind regards Hersey Silversmiths

Posted 4 years ago

“Super quick delivery, even with engraving. Lovely silver box”

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Posted 4 years ago

Hersey & Son is rated 4.9 based on 7,617 reviews