Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,371 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,371 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Hersey & Son 5 star review on 31st January 2026

135

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loved the packaging, but as it is a Christmas present I didn't want to unwrap it! I will tell you after Christmas how it was received.”

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Posted 5 years ago

“Arrived on time and the silver work good. Nice present. The presentation could have been slightly better”

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Posted 5 years ago

“Issue with deliver but resolved quickly and satisfactorily”

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Posted 5 years ago

“I was impressed by their quick responses and customer relations. Having placed an order for an engraved tooth box on a Friday. I received a box the next day - unfortunately the wrong one. Having informed them of the error, I received the correct item on the Wednesday. The item supplied was exactly what I wanted and expected.”

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Posted 5 years ago

“Item not received within timescale but due to Royal Mail rather than company. Nice item which my niece will love.”

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Posted 5 years ago

“Have only had a glimpse of it because it is all wrapped up ready to go for a Christmas present but I am sure that it is a beautiful piece, if there was a problem I know that I could get in touch and it will be rectifies but I don't expect that to happen.”

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Posted 5 years ago

“It was not chunky quite small but good quality”

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Posted 5 years ago

“Very pleased with my purchase, good quality & delivered quickly. The only thing I would say is the box doesn’t do the pendant justice. It could be a bit better quality. But all in all very happy.”

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Posted 5 years ago

“Order received quickly. Engraving perhaps slightly more faint than expected but otherwise good sturdy cufflinks”

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Posted 5 years ago

“Overall quality was great. Disappointed that the st Christopher centre wasn’t really central on the ingot. But still pleased with my purchase”

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Posted 5 years ago

“I bought my daughter the initial necklace for her birthday. She loves it delicate necklace with beautiful detail.”

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Posted 5 years ago

“Very good quality- bought my fiancé a bangle in M/L but when it arrived it was far too big for him, & as I had it engraved I couldn’t return so I took it to my local jewellers to have it re sized. When chatting to the assistant she said the small would have been too big for his wrist too.... not sure If anyone else has had this problem. His wrist is of a norma size. Overall the quality & customer service is amazing- just double check the sizing before you buy.”

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Posted 5 years ago

“Excellent service arriving ahead of schedule even with a personalise inscription. Thank you”

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Posted 5 years ago

“Quick delivery and good quality”

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Posted 5 years ago

“Order process simple and item arrived quickly which was appreciated as it was a birthday gift. Description of item purchased stated chunky so was expecting it to be a little thicker.”

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Posted 5 years ago

“Loved the cross but the chain was a little to thin for me.”

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Posted 5 years ago

“Erittäin nopea toimitus Suomeen, kiitos tästä.”

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Posted 5 years ago

“Fantastic service and delighted with the product. Exactly as described and arrives beautifully packaged. Thank you!”

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Posted 5 years ago

“Great product and good value for money I would say”

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Posted 5 years ago

“Very quick delivery and a lovely bangle. Thank you”

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Posted 5 years ago

Hersey & Son is rated 4.9 based on 7,371 reviews