Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,471 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,471 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

135

Anonymous

Anonymous // 01/01/2019

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“Great service in the end - late delivery turned into on time delivery with a great effort from the team.”

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Posted 2 years ago

“Extremely efficient Earrings beautiful.”

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Posted 2 years ago

“What can I say, fabulous item and amazing customer service. This is the second item I have bought from Hersey’s and I give them 10 out of 10. What wonderful company.”

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Posted 2 years ago

Thank you so much for the review Susan, it really helps us and makes it all worthwhile! All the best from Hersey & Son.

Posted 2 years ago

“Fantastic service and top quality, as always! I highly recommend Hersey and always get compliments when wearing their jewellery.”

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Posted 2 years ago

“Husband loved bracelet...good weight and good quality”

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Posted 2 years ago

“Hi This was a present for my grandaughter's 18th - so she hasn't seen it yet, but I am very pleased with how it looks and feels when I hold it against my wrist. Service was very prompt and courteous and I shall let family members know where I had bought it from. Thanks”

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Posted 2 years ago

“Excellent service.”

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Posted 2 years ago

“Absolutely beautiful, subtle little pendant design. I wear it every day. Fantastic customer service - dealt with a hiccup with the post really swiftly and helpfully. Thank you!”

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Posted 2 years ago

“I love it , at last someone got it absolutely spot on !”

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Posted 2 years ago

“Absolutely love it. Great quality.”

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Posted 2 years ago

“I ordered a bangle bracelet which arrived quickly - it was beautifully packaged. Sadly, it didn’t fit and I contacted customer service about a return. I received a reply within hours with full instructions on how to return plus an offer to make a bangle to fit me. Highly recommend.”

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Posted 2 years ago

“Lovely bracelet bought for my sons girlfiend. Good quality and lovely presentation. Quick delivery.”

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Posted 2 years ago

“Our silver coaster was delivered very expeditiously to the agreed instructions.”

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Posted 2 years ago

“Second set of these hoops, beautiful quality product”

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Posted 2 years ago

“This is my second purchase from you & the third pair of earrings. My sister loved them, it was a gift for her birthday. Also she loved the touches of cleaning cloth & packaging. She was so impressed that like me she will recommend your craftsmanship to others.”

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Posted 2 years ago

“Beautiful as per picture, securely packaged, very stylish”

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Posted 2 years ago

“This is my second piece from Hersey. Absolutely stunning large silver cross and chain. Very heavy and beautiful.”

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Posted 2 years ago

“I was very impressed with the service and delivery received from Hersey. Packaging and product are 1st class.”

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Posted 2 years ago

“Beautifully engraved, a lovely weight and delivered within two days. Very happy with my purchase”

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Posted 2 years ago

“I ordered a silver magnifier for my husbands birthday which was on 16th August. We are both very pleased with the item and will definitely recommend you to others.”

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Posted 2 years ago

Hersey & Son is rated 4.9 based on 7,471 reviews