Heating Controls Online Reviews

Name: Heating Controls Online
Rating: 4.90

4.9 Rating 4,625 Reviews

100 %

of reviewers recommend Heating Controls Online

Company Reviews

Metrics

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4.9

Based on 4,625 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Heating Controls Online 5 star review on 24th January 2024

Anonymous // 01/01/2019

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“Very good service with excellent tracked on time delivery.”

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Posted 11 years ago

“The heating programmer I purchased was easy to find and order on the web site, and was delivered without problems. I would certainly use the same supplier again.”

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Posted 11 years ago

“Brilliant service from start to finish it will be hard to beat”

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Posted 11 years ago

“Quick delivery of item, packaged well and included all relevant manuals. Product working perfectly. Satisfied customer”

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Posted 11 years ago

“Excellent service”

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Posted 11 years ago

“Fast, efficient delivery after easy internet ordering and tracking. Excellent service all round.”

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Posted 11 years ago

“New heating timer - delivered quickly and worked perfectly.”

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Posted 11 years ago

“good technical advice over the phone prior to purchase. fast efficient delivery. no problems. best price on net. keep it up.”

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Posted 11 years ago

“Excellent service. Kept in contact very step and delivered precisely when expected. Thanks”

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Posted 11 years ago

“Great delivery, could have been the next day but I was out, easily changed and to within 1 hour, impressive.”

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Posted 11 years ago

“Bought two actuators a couple of years ago from HCO. Good service then and good service again. Competitive pricing and free delivery in 4 - 5 working days. Excellent courier service ..... 1 hour delivery slot advised by email for 2nd working day !! Why go anywhere else ?”

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Posted 11 years ago

“Heating Controls On-Line had best description of valve on website (inc what it replaced), their price was extremely competitive and their carriage charges very modest (even for next day). Precise time of delivery was easy to forecast on-line with the Interlink tracking. Valve now installed and working. Would use this firm again without hesitation - thaks you.”

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Posted 11 years ago

“Great company and good product. Very competative pricesvfor parts and delivery. I will definitely be using them again.”

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Posted 11 years ago

“They provide high quality parts with an excellent and speedy service. Highly recommended. Many thanks.”

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Posted 11 years ago

“Item price was less than I paid for the original (now needs replacing) 14 years ago using my trade account at a large plumbing retailer. I paid the £3 extra for next day delivery. The delivery service was fantastic. I received an email saying that the item would be delivered between 1615 and 1715. Sure enough, the guy rolled up at the door at 1615.”

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Posted 11 years ago

“Excellent as usual!”

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Posted 11 years ago

“Excellent service”

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Posted 11 years ago

“The controls from heatingcontrolsonline are easy to select and delivered promptly in a well packaged form. The previous order that we received to this one was not correct, and correcting it was not made easy as we had to send the wrong article back before we got the correct one and it wasn't our mistake. Heatingcontrolsonline do not take responsibility for failurs and defects, instead directing to the manufacturer which can be tedious and more awkward than buying from a local shop. Generally useful website. Don't allow for trade accounts so payment process is unhelpful.”

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Posted 11 years ago

Thank you for your review. Our returns process offers the option of a replacement first, should you wish. We also deal with all returns ourselves, unless requested by the manufacturer, we do not refer onto manufacturers for general warranty replacements.

Posted 11 years ago

“Very very quick, I received exactly what I needed. Great website and business!”

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Posted 11 years ago

“Excellent and prompt service. Constant updating of order progress is brilliant. No hesitation in using this site again.”

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Posted 11 years ago

Heating Controls Online is rated 4.9 based on 4,625 reviews