Hearing Aid UK Reviews

Name: Hearing Aid UK
Address: Hearing Aid UK Ltd9 Lower Bank RoadFulwoodPrestonLancashire, Preston
Rating: 4.65

4.7 Rating 780 Reviews

93 %

of reviewers recommend Hearing Aid UK

Company Reviews

Metrics

Info

4.7

Based on 780 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Hearing Aid UK :

Hearing Aid UK offer free impartial advice about hearing aids and the options available on the market and with a network of over 200 audiologists provide a fantastic service at prices up to 40% off the high street.

Visit Website

Phone:

0800 567 7621

Email:

info@hearingaid.org.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent informative guide on hearing aids and the places they can be purchased. However I would have liked more information on your hearing tests, such as where they would be arranged.”

Helpful Report

“I do not have an aid and trying to find out independent information which was comprehensive and impartial was proving impossible. With your brilliant Guide, I can now distinguish between what info will be partial to each provider and what is determined by the technology of all and individual aid manufacturers. You only learn the truth if you know what questions to ask. Your guide is a good springboard from which to leap into the waters of individual branded products. Thank you. Perhaps looking more into the advantages of wireless technology would be really interesting because by now, I trust your clear analysis of the various problems inherent with a product which won't be so easy to read elsewhere. I have yet to find a survey of the brands mentioned in your guide, I suppose this would be too large to undertake.”

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“Your web site, price list, doesn't state that your prices are for a pair of Hearing aids or one. A Major negative”

Helpful Report

This reply is quite a long time after your review but your feedback was taken on board and the website redesigned. The hearing aids always stated price for one and price for a pair, but that was not obvious if you were looking at them all in a list format at the same time. This has now been rectified and I hope that the website is now easier to use. Kind regards, David

“I didn't make a purchase from them but found their guide very useful. I am still considering my next step.”

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“Very good manual that has all the details for assisting in the selection of the right hearing aid.”

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“The consumer guide is very informative, opening up lots of areas to consider, I will be looking more closely at the January sales offerings, very unfair to offer these at a reduced price when its old models that have been superseded.”

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“Explained the concept for purchasing hearing aids very well. Especially the difference between commercial and independent suppliers.”

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“Extremely helpful and clearly written guide to the often perplexing array of privately available and very expensive hearing aids.”

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“Requested brochure and responded immediately with download. Read through it and found very informative.”

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“Congratulations. The Guide is very readable, clearly set out and easy for the layman to understand. Have read it just once but intend to read it again and make some handwritten notes. You have filled a definite gap in the information "market". The Guide is a credit to your organisation. Well done.”

Helpful Report

“I downloaded the Consumer Guide. The guide gives an excellent description of the complex world of hearing aids, describing the various types available, differences in technology used and the pitfalls of buying from certain retailers. The guide appears to be impartial in it's advice and, unlike other retailers, publishes the prices of the various types of hearing aid.”

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“The customer guide did not give me what I wanted . I wanted a price check on the resound diamond in ear hearing aid”

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“Havent used them yet except for enquiries and questions. Prices look competative and are very clear. Information about different manufacturers is clear. Good speedy reponse to questions.”

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“Thank you for very helpful advice. It stopped me going ahead with a possible contract tht would have broken the bank!”

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“Excellent website and guide. Like the fact that you don?t oversell and don?t rubbish NHS aids and services. You need to ensure that your advisers have available to show customers all (or most) of the most popular aids so that hands on comparisons can be made”

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“Afraid after requesting a copy of "The Consumer Guide" twice, I have received nothing until your e-mail asking feedback on same”

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“very good informative brochure that helped me to understand the various options available in a complex and crowded marketplace”

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“The response to my enquiry was immediate,i found the information they sent, was very helpful.i will be contacting them when i am ready to make an appointment.”