Hearing Aid UK Reviews

Name: Hearing Aid UK
Address: Hearing Aid UK Ltd9 Lower Bank RoadFulwoodPrestonLancashire, Preston
Rating: 4.65

4.7 Rating 780 Reviews

93 %

of reviewers recommend Hearing Aid UK

Company Reviews

Metrics

Info

4.7

Based on 780 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Hearing Aid UK :

Hearing Aid UK offer free impartial advice about hearing aids and the options available on the market and with a network of over 200 audiologists provide a fantastic service at prices up to 40% off the high street.

Visit Website

Phone:

0800 567 7621

Email:

info@hearingaid.org.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very informative literature. I still am not sure if you sell hearing aids, or if youare referring me to an independent retailer. If the latter is the case, there is no mention of retailers in my area. Bit confusing.”

Helpful Report

“The booklet came very quickly and I thought you gave very frank opinions of the problems associated with purchasing hearing aids. I have made an appointment with one of your reresentatives”

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“Simple to read, impartial advice and guidance. Recommendations to always go to NHS first - excellent. That?s what I did but 4 years on they haven?t kept up with latest technology (cutbacks etc) thus I?ll be approaching Hearingaid.org.uk to consider a better aid. I wish I?d read this booklet a long time ago.”

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“Provided essential information for making informed purchase decisions”

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“Rapid response to my enquiry, and very helpful background information on aids and suppliers.”

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“Efficient and prompt response. Clear and unbiased advice. Helped to link me up with a local and experienced practioner.”

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“This will help me when I discus the matter with one of the anxious salesperson I shall be seeing.”

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“I lost my waterproof swim moulds to keep the sea water out of my ears and only realised five days before I went to Croatia. Your chap in Swindon got me some new ones made from scratch in just three days! I just got back from my holiday and have to say that they worked perfectly and fitted more comfortably than my previous set. Thanks! I would thoroughly recommend these chaps.”

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“Called in today early A.M on way to work for info. Had a great professional welcome with immediate appointment. Seen efficiently and with a professional kind approach, as I was anxious and in denial! My worries soon put at rest, as told after examination and test, didn't need their services at present. Obviously a business not there to take your money if you don't need their services. Thank you.”

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“When I was contacted by your representative regarding my 'customer experience' I hadn't had the opportunity to read the whole of your report. I may have sounded rather critical about one aspect of it, which was unfair. Having now read more of your report I am finding it most informative and comprehensive. And in fact, just what I needed to throw light on a service and a commodity of which I had very little prior knowledge!”

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“I received you email asking what I thought of your service. You representative recently visited my mother in the care home where she lives now. We were impressed by how direct and no-nonsense he was. Everything explained in a straightforward way. We have ordered some new hearing aids and look forward to his return with them next Wednesday.”

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“I had my new Widex Evoke 440 hearing aids fitted on Monday by Paul. I am very pleased with how well I am being looked after so far. I do feel that they will need a bit of a tweak when I come back next week though as they sound a little sharp.”

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“Excellent guide clearly written”

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“The guide is comprehensive and gives a good overview of the hearing ais scene.on phonong for an appointment was phoned back very promptly.”

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“I downloaded a copy of the company's products and guide, then sent a question to the company by email inquiring about a certain type of hearing aid. I received no reply. I'm not impressed.”

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“Requested a guide and it was emailed to me almost straight away.Very informative it is and I will be contacting them when I return from my holiday to arrange a hearing aid test with the vue to purchasing two new aids.”

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“A very comprehensive, unbiased guide to hearing aids and accessories. The best advice I have seen or been given.”

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“Supplied very helpful guide, now more confident in going forward.”

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“Yes”

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“I started by asking for your guide which is excellent. I have already sent my comments on this but it didn't register as feedback. After visiting 3 high street suppliers, all of which were helpful but left a lot of questions unanswered I emailed a question to you and received a lengthy telephone call which was so impartial that it might have come from a totally independent specialist. The advice given was again first class and, although I am still considering options, I am heavily biased in your favour. Your web site is also full of helpful information. My only preference would be for more technical specification for each of the available devices and more details about the advantages of each item beyond what is often just covered by a single word or name. For example, looking at the Phonak B30 I see a whole lot of information which is not available elsewhere but still raises questions for which there seem no answers - even on the manufacturer's site which is actually less informative. That being the case, I cannot see how you could do more.All in all, 5 stars seems somehow inadequate.”

Helpful Report

Hearing Aid UK is rated 4.7 based on 780 reviews