Hearing Aid UK Reviews

Name: Hearing Aid UK
Address: Hearing Aid UK Ltd9 Lower Bank RoadFulwoodPrestonLancashire, Preston
Rating: 4.64

4.6 Rating 612 Reviews

93 %

of reviewers recommend Hearing Aid UK

Company Reviews

Metrics

Info

4.6

Based on 612 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Hearing Aid UK :

Hearing Aid UK offer free impartial advice about hearing aids and the options available on the market and with a network of over 200 audiologists provide a fantastic service at prices up to 40% off the high street.

Visit Website

Phone:

0800 567 7621

Email:

info@hearingaid.org.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was put in touch with an audiologist who supposedly had a Bristol clinic. When he got in touch he told me he no longer had a clinic or any premises in Bristol. He said he had informed hearing aid numerous times over the last couple of years that he no longer had a Bristol office, but they continued to refer people.”

Helpful Report

Sorry Mr Noble, we got this wrong. We do have a clinic in Bristol but you were passed to the audiologist who has the clinic in Bath and does home visits in Bristol. I understand that you are booked in to see him but if you would prefer to go to our Bristol clinic, please do call us or email us back and we will arrange that for you. Kindest Regards, Hearing Aid UK HQ

“I found your booklet quite informative as it’s difficult finding anything impartial about hearing aids. However, I have severe hearing loss and as I have major problems with my hearing aids at present thought I would try asking you for advice. Unfortunately I found the sound poor and didn’t feel that I could get any help.......a great disappointment!”

Helpful Report

“Stated the obvious but no details”

Helpful Report

“I want to compare prices no help in this document”

Helpful Report

“Your web site, price list, doesn't state that your prices are for a pair of Hearing aids or one. A Major negative”

Helpful Report

This reply is quite a long time after your review but your feedback was taken on board and the website redesigned. The hearing aids always stated price for one and price for a pair, but that was not obvious if you were looking at them all in a list format at the same time. This has now been rectified and I hope that the website is now easier to use. Kind regards, David

Hearing Aid UK is rated 4.6 based on 612 reviews