Hearing Aid UK Reviews

Name: Hearing Aid UK
Address: Hearing Aid UK Ltd9 Lower Bank RoadFulwoodPrestonLancashire, Preston
Rating: 4.64

4.6 Rating 617 Reviews

93 %

of reviewers recommend Hearing Aid UK

Company Reviews

Metrics

Info

4.6

Based on 617 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Hearing Aid UK :

Hearing Aid UK offer free impartial advice about hearing aids and the options available on the market and with a network of over 200 audiologists provide a fantastic service at prices up to 40% off the high street.

Visit Website

Phone:

0800 567 7621

Email:

info@hearingaid.org.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good and professional. Just feel there needs to be a range of more flexible ways to pay”

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“So far so good. Interested in my needs rather than feeling like a sales call. Appointment booked with several locations and times offered for my convenience.”

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“It was brilliant at the beginning but I would be grateful for more follow-up from the local audiologist, as I am still having some difficulty with hearing some people even when they are close to me, and also find some of the Bernafon instructions difficult to understand.”

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“Friendly and no pressure advice.”

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“Great experience getting a spare part promptly and sound advice for finding an independent audiologist locally.”

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“Excellent knowledgeable information given in a clear and pleasant manner.”

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“The initial contact was excellent Booking seem less The consultatant professional , thorourgh and passed on excellent information . Now the poor bit , the aids I paid a £800+ deposit on in order to trial were faulty / didn't meet my needs . Hence had to return to return them . The alternative aids I had expressed an interest in were not available and I have a full diary for several weeks . It was agreed a refund would be forthcoming . I await a call to confirm this .”

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“The audiologist listened to me, and made recommendations....very pleasant.”

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“The audioligist was informative, helpful and very pleasant.”

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“I have not spoken to anyone I had a email with suggested dates picked one but I haven't received any confirmation”

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Hello Mrs Howdle, I can see that on 23/2/24 you were emailed the choice of two dates and you confirmed which one you wanted. We are sorry that you didn't get an email back confirming the booking. I understand that your audiologist has now spoken to you by phone to confirm the appointment for tomorrow. Kind regards, Kimberley Bradshaw - HQ

“Very good. Responded to appointment request within 24 hrs and on a Sunday to boot. Good work ethic (good to see this day and age).Followed up v promptly to see that appointment was in hand.”

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“All done. Quick, polite and efficient”

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“A few days after contacting you I had a contact from Alan Witter from Hearbrite. He visited me and spent a very long time examining my ears as a result of which I ordered new hearing aids. He came back a few days later and fitted them, he paid another visit early this week and made adjustments, he is coming back again in two weeks to check all ok and make any further adjustments if necessary. He is very efficient and caring, and you made any excellent choice in selecting him for me.”

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“Martin that attended to assess my Fathers hearing did a fantastic job. He involved my Father in the full process and took time to explain everything that he was doing. The assessment has given us confidence that my Fathers is in good hands and will be well looked after.”

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“A very pleasant and professional visit to the audiology centre. The testing was good and sympathetic, the advice meaningful and useful.”

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“Efficient and very helpful. Within a short space of time had appointment booked.”

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“I received excellent, professional and honest service during my home consultation. David helped to adjust my existing hearing aids rather than persuade me to buy expensive replacements. I would highly recommend and will definitely use this company again for my hearing needs.”

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“The Hearingaid.org.uk website is full of useful and practical information. The consumer guide adds even more advice. Together they have helped me become much better informed and in a position to make better decisions regarding hearing aids and audiologists.”

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“Your hearing aid dispenser was both polite and friendly.”

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“Your customer guide is excellent and I found it very helpful as I envestigated a wide range of products and options.”

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Hearing Aid UK is rated 4.6 based on 617 reviews