Hearing Aid UK Reviews

Name: Hearing Aid UK
Address: Hearing Aid UK Ltd9 Lower Bank RoadFulwoodPrestonLancashire, Preston
Rating: 4.64

4.6 Rating 607 Reviews

93 %

of reviewers recommend Hearing Aid UK

Company Reviews

Metrics

Info

4.6

Based on 607 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Hearing Aid UK :

Hearing Aid UK offer free impartial advice about hearing aids and the options available on the market and with a network of over 200 audiologists provide a fantastic service at prices up to 40% off the high street.

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Phone:

0800 567 7621

Email:

info@hearingaid.org.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rohullah was so knowledgeable. He came to my home tested my hearing and fitted hearing aids on the next visit. Seemless. Highly recommend.”

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“Great service”

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“I was referred promptly to Durham Hearing Specialists whom I found first class. I tried three different private audiologists and their knowledge and professionalism was far superior to the others. I am now considering the Unitron Moxi B7-R”

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“Replied with new appointment date”

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“Do not know as yet .....the appointment is nest week.”

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“The organisation has been extremely helpful in setting up an appointment with an audiologist.”

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“Quick reply to my recent enquiry and appointment made to visit me next week”

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“I am reaching out from Sri Lanka seeking advice regarding a Widex dealer who is committed to ensuring customers derive maximum benefit from their hearing aids. I've encountered situations where dealers sell the hearing aids but fail to provide proper fine-tuning, instead suggesting adjustments solely through an app. This approach has left me frustrated and dissatisfied. I would appreciate recommendations for a Widex dealer who prioritizes thorough fine-tuning to enhance customer experience rather than solely focusing on sales”

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“So far the service has been great - can’t wait to get my new hearing aids.”

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“I received a home visit ,the hearing test was explained clearly and conducted efficiently. My preferences as to my choice of hearing aid were listened to and discussed. I would recommend Hearingaid.org.uk to anyone and my consultant was extremely sensitive and helpfull.”

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“Very good and professional. Just feel there needs to be a range of more flexible ways to pay”

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“So far so good. Interested in my needs rather than feeling like a sales call. Appointment booked with several locations and times offered for my convenience.”

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“It was brilliant at the beginning but I would be grateful for more follow-up from the local audiologist, as I am still having some difficulty with hearing some people even when they are close to me, and also find some of the Bernafon instructions difficult to understand.”

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“Friendly and no pressure advice.”

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“Great experience getting a spare part promptly and sound advice for finding an independent audiologist locally.”

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“Excellent knowledgeable information given in a clear and pleasant manner.”

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“The initial contact was excellent Booking seem less The consultatant professional , thorourgh and passed on excellent information . Now the poor bit , the aids I paid a £800+ deposit on in order to trial were faulty / didn't meet my needs . Hence had to return to return them . The alternative aids I had expressed an interest in were not available and I have a full diary for several weeks . It was agreed a refund would be forthcoming . I await a call to confirm this .”

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“The audiologist listened to me, and made recommendations....very pleasant.”

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“The audioligist was informative, helpful and very pleasant.”

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“I have not spoken to anyone I had a email with suggested dates picked one but I haven't received any confirmation”

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Hello Mrs Howdle, I can see that on 23/2/24 you were emailed the choice of two dates and you confirmed which one you wanted. We are sorry that you didn't get an email back confirming the booking. I understand that your audiologist has now spoken to you by phone to confirm the appointment for tomorrow. Kind regards, Kimberley Bradshaw - HQ

Hearing Aid UK is rated 4.6 based on 607 reviews