Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, , Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Calderdale
Rating: 4.69

4.7 Rating 30,058 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 30,058 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Haute Florist 5 star review on 7th November 2025

Candice-Marie Litchfield

Haute Florist 5 star review on 5th October 2025

3790

Anonymous

Anonymous // 01/01/2019

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English

“My friend said the flowers were beautiful.”

Helpful Report

Posted 6 months ago

Hello, Thank you for your wonderful review! We're so happy to hear that your friend found the flowers beautiful. Best wishes, The Haute Florist Team

Posted 6 months ago

“Brilliant servicd. Excellent flowers.Would definately use again.”

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Posted 6 months ago

Hello Penril, Thank you for your brilliant review! We're overjoyed to hear that you found our service excellent and the flowers to your liking. Best wishes, The Haute Florist Team

Posted 6 months ago

“They got sent to Rochdale instead of Manchester distribution which took a further 25 hrs”

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Posted 6 months ago

Hello Stevens, Thank you for your feedback. We sincerely apologise for the mix-up with your delivery being sent to Rochdale instead of Manchester. We understand that this caused a delay, and we appreciate your patience. Your experience is valuable to us, and we will work on improving our processes to prevent this in the future. Best wishes, The Haute Florist Team

Posted 6 months ago

“Brilliant service order every month for family and friends!”

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Posted 6 months ago

Hello, Thank you for your brilliant review! We're so glad to hear that you enjoy ordering from us every month for your family and friends. Best wishes, The Haute Florist Team

Posted 6 months ago

“I paid for the upgrade to the largest bouquet of flowers and when they were received they were appalling. I complained and was told that there was a mix up at the florists and my client only received a medium bouquet. The bouquet received was not not even a standard size! I have received a £5 refund, which does not make up for the original reason I sent the flowers in the first place. I felt very embarrassed. I will not be using this service again.”

Helpful Report

Posted 6 months ago

Hello, I’m truly sorry to hear about your experience with us regarding your recent order. It’s disappointing to know that the bouquet did not meet your expectations and that there was a mix-up with the size. I understand how important these gestures are, and I’m sorry for any embarrassment this may have caused. Your feedback is invaluable, and I will be sure to relay your comments about the quality and communication to our team. We strive for excellence and your insights will help us improve in the future. Best wishes, Rosie

Posted 6 months ago

“The flowers were for my niece on her 40th birthday and arrived next day as requested. She loved them and they were beautiful. Thank you for such an excellent service.”

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Posted 6 months ago

Hello, Thank you for your kind review! We're thrilled to hear that your niece loved the flowers and that they arrived on time for her special day. Best wishes, The Haute Florist Team

Posted 6 months ago

“Absolutely stunning flowers! Will be getting all of my flowers from Haute Florist from now on.”

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Posted 6 months ago

Hello Dawn, Thank you so much for your glowing review! We're absolutely thrilled to hear that you found our flowers stunning and that you'll be choosing Haute Florist for your future needs. Best wishes, The Haute Florist Team

Posted 6 months ago

“Mum was very happy with the flowers and they arrived on time”

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Posted 6 months ago

Hello Rebecca, Thank you for your lovely review! We’re thrilled to hear that your mum was happy with the flowers and that they arrived on time. Best wishes, The Haute Florist Team

Posted 6 months ago

“The recipient said they were the best flowers she had ever received”

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Posted 6 months ago

Hello Tycoch, Thank you for your outstanding review! We're thrilled to know that the recipient loved the flowers and found them to be the best she has ever received. Best wishes, The Haute Florist Team

Posted 6 months ago

“Sadly the flowers arrived 5 days after the designated date- I ordered them well in advance so wasn’t even 24 hour delivery- as a consequence the flowers were already dropping petals when they arrived”

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Posted 6 months ago

Hello Sarah, I’m truly sorry to hear that your flowers arrived later than expected and in less-than-perfect condition. We strive to deliver promptly and present high-quality blooms, and it’s disappointing to know that we missed the mark this time. Your feedback is important to us, and I will ensure that your comments about our delivery service are addressed with the team. I have located your order and can see that our customer service team have replied to your email this morning to look into this for you. Best wishes, Rosie

Posted 6 months ago

“Next day delivery, don’t bother! £50 for a vase of flowers that were horribly small, looked like they picked the worst of the worst blooms! Don’t waste your money or your time, customer service is well below par. I implore you not to order from this company, you’ll be disappointed to say the least.”

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Posted 6 months ago

Hello Lynn, I'm very sorry to hear about your recent experience with us. It’s disheartening to know that the flowers you received did not meet your expectations, and I completely understand your frustration. We aim to provide high-quality blooms and satisfactory service, and it’s clear we fell short on this occasion. Due to the distance between the delivery address and our distribution centre, it can sometimes take extra time in transit, as we do advise on our website. Your feedback regarding the size and quality of the flowers, as well as your experience with customer service, is truly important to us, and I will ensure it is addressed with the appropriate team. We take customer concerns seriously, and your input will help us improve. Best regards, The Haute Florist Team

Posted 6 months ago

“Xxxxxxxxcx”

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Posted 6 months ago

Hello Tony, Thank you for your review! We're so glad to hear that you loved your experience with us. Best wishes, The Haute Florist Team

Posted 6 months ago

“Beautiful flowers sent to my friend for her birthday - she absolutely loved them!”

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Posted 6 months ago

Hello, Thank you for your lovely review! We're so glad to hear that your friend loved the flowers for her birthday. Best wishes, The Haute Florist Team

Posted 6 months ago

“Flowers were as expected and arrived promptly, I would use this company again”

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Posted 6 months ago

Hello Christine, Thank you for your wonderful review! We're delighted to hear that the flowers met your expectations and arrived promptly. Best wishes, The Haute Florist Team

Posted 6 months ago

“Very pleased, thank you”

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Posted 6 months ago

Hello, Thank you for your kind review! We're so glad to hear that you're very pleased with your experience. Best wishes, The Haute Florist Team

Posted 6 months ago

“Wonderful quality. Beautiful flowers. Exceeded expectations. And bang on time.”

Haute Florist 5 star review on 3rd May 2025

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Posted 6 months ago

Hello, Thank you for your incredible review! We're so pleased to hear that the quality and beauty of our flowers exceeded your expectations, and we appreciate your recognition of our timely service. Best wishes, The Haute Florist Team

Posted 6 months ago

“Excellent value for money .beautiful flowers”

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Posted 6 months ago

Hello Andrea, Thank you for your lovely review! We're so pleased to know you found great value and enjoyed the beauty of our flowers. Best wishes, The Haute Florist Team

Posted 6 months ago

“Very nice bouquet delivered on time. It made my friends day.”

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Posted 6 months ago

Hello, Thank you for your lovely review! We're so glad to hear that the bouquet made your friend's day. Best wishes, The Haute Florist Team

Posted 6 months ago

“Very easy experience to choose and book in my chosen flowers and date required. They arrived promptly on the date and the flowers looked spectacular.”

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Posted 6 months ago

Hello, Thank you for your fantastic review! We're so pleased that you found it easy to choose and book your flowers, and that they arrived promptly looking spectacular. Best wishes, The Haute Florist Team

Posted 6 months ago

“The flowers were just beautiful! I ordered Blue Lillys and they were just amazing!! I ordered them for my aunts funeral and they represented her amazing spirit. The flowers were ordered on time as agreed”

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Posted 6 months ago

Hello Vanessa, Thank you for your heartfelt review! We're honoured that our flowers could represent your aunt's amazing spirit during such a special time. Best wishes, The Haute Florist Team

Posted 6 months ago

Haute Florist is rated 4.7 based on 30,058 reviews