Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, , Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Calderdale
Rating: 4.69

4.7 Rating 30,058 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 30,058 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Haute Florist 5 star review on 7th November 2025

Candice-Marie Litchfield

Haute Florist 5 star review on 5th October 2025

3790

Anonymous

Anonymous // 01/01/2019

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English

“Excellent flowers and delivered in specified time. Friend loved them”

Helpful Report

Posted 6 months ago

Hello Lesley, Thank you for your amazing review! We're so pleased to hear that the flowers were excellent and that they were delivered right on time. Best wishes, The Haute Florist Team

Posted 6 months ago

“Good service”

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Posted 6 months ago

Hello Gurdeep, Thank you for your positive review! We're so happy to hear that you experienced good service. Your satisfaction is our priority. Best wishes, The Haute Florist Team

Posted 6 months ago

“Lovely website”

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Posted 6 months ago

Hello Rosemary, Thank you for your fantastic review! We're thrilled to hear that you enjoyed our website. We strive to create a pleasant experience for our customers. Best wishes, The Haute Florist Team

Posted 6 months ago

“Pretty flowers and packaging”

Helpful Report

Posted 6 months ago

Hello Micol, Thank you for your wonderful review! We're delighted to hear that you loved the flowers and packaging. Best wishes, The Haute Florist Team

Posted 6 months ago

“I didn’t see the bouquet I ordered but the recipient thanked me and said it was beautiful. Delivered as requested.”

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Posted 6 months ago

Hello Irena, Thank you for your lovely review! We're so glad to hear that the recipient enjoyed the bouquet and that it was delivered right on time. Best wishes, The Haute Florist Team

Posted 6 months ago

“Lovely flowers delivered on time”

Helpful Report

Posted 6 months ago

Hello Sam, Thank you for your lovely review! We're so pleased to hear that you received your flowers on time and found them to be lovely. Best wishes, The Haute Florist Team

Posted 6 months ago

“Gorgeous lovely arrived in time made the table look lovely for dinner celebration”

Haute Florist 5 star review on 29th April 2025

Helpful Report

Posted 6 months ago

Hello Julie, Thank you for your fantastic review! We're thrilled to hear that the flowers arrived on time and added a lovely touch to your dinner celebration. Best wishes, The Haute Florist Team

Posted 6 months ago

“I ordered the blue lilies as a gift for a friend, and she absolutely loved how beautiful and quirky they were. Exceptionally good price, great variety and effective delivery. I will definitely be switching to use Haute Florist as my go-to florist for gifts in the UK.”

Helpful Report

Posted 6 months ago

Hello Mia, Thank you for your fantastic review! We’re thrilled to hear that your friend loved the blue lilies and that you found our pricing and delivery to be effective. Best wishes, The Haute Florist Team

Posted 6 months ago

“I sent flowers to my sister and they arrived on time. My sister was very happy to receive them!”

Helpful Report

Posted 6 months ago

Hello, Thank you for your fantastic review! We’re thrilled to hear that your sister loved the flowers and that they arrived right on time. Best wishes, The Haute Florist Team

Posted 6 months ago

“The bouquet was absolutely beautiful. I think they are the nicest I have seen.”

Helpful Report

Posted 6 months ago

Hello Lesley, Thank you for your fantastic review! We’re thrilled to hear that you found the bouquet to be the nicest you've seen. Best wishes, The Haute Florist Team

Posted 6 months ago

“Fab website & choice , used before always good quality”

Helpful Report

Posted 6 months ago

Hello Deborah, Thank you for your fantastic review! We're thrilled to hear you enjoyed our website and the choice we offer. It's wonderful to know that you've had great experiences with us in the past, and we appreciate your continued support! Best wishes, The Haute Florist Team

Posted 6 months ago

“I brought these flowers to cheer up a friend who was ill at the time. They arrived the next day after ordering and were a beautiful bouquet. My friend said that the quality was briliant and they looked amazing.”

Helpful Report

Posted 6 months ago

Hello Jayne, Thank you for your fantastic review! We’re so happy to hear that the bouquet brought some cheer to your friend during their time of need. It’s wonderful to know that the quality made such a positive impression. Your support means a lot to us! Best wishes, The Haute Florist Team

Posted 6 months ago

“The flowers were delivered on the correct day and were truly beautiful.”

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Posted 6 months ago

Hello Giovanni, Thank you for your amazing review! We’re so glad to hear that your flowers were delivered on the correct day and that you found them truly beautiful. Best wishes, The Haute Florist Team

Posted 6 months ago

“The recipient was delighted with the lovely hat box of flowers. So pretty.”

Helpful Report

Posted 6 months ago

Hello Margaret, Thank you for your lovely review! We’re thrilled to hear that the recipient was delighted with the hat box of flowers. Your kind words mean a lot to us. Best wishes, The Haute Florist Team

Posted 6 months ago

“Worried a bit when I got delivery updates because it looked like it was getting sent to me but ended up ok”

Helpful Report

Posted 6 months ago

Hello Richard, Thank you for your wonderful review! We're glad to hear that your delivery ended up being just fine in the end. We appreciate your understanding and are here to ensure a great experience every time. Best wishes, The Haute Florist Team

Posted 6 months ago

“Perfect gifting for a special friend, flowers arrived promptly and well-packaged, I even got to use an offer code! All-round great service ⭐⭐⭐⭐⭐”

Helpful Report

Posted 6 months ago

Hello Sam, Thank you for your fantastic review! We’re delighted to hear that our flowers made the perfect gift for your special friend. It’s great to know that you enjoyed the prompt delivery as well as the thoughtful packaging, and we love that you were able to take advantage of an offer code! Your feedback means so much to us. Best wishes, The Haute Florist Team

Posted 6 months ago

“I ordered this bouquet from Philadelphia, PA. So I was a bit nervous about getting it sent to my friend in the UK. But she loved the flowers and I was able to surprise her on her birthday all the way from the USA. THANK YOU!!!”

Helpful Report

Posted 6 months ago

Hello Sungji, Thank you so much for your fantastic review! We’re thrilled to hear that your friend loved the flowers and that you could surprise her on her special day from so far away. Your support means the world to us! Best wishes, The Haute Florist Team

Posted 6 months ago

“Beautiful flowers delivered on time 🌸❤️”

Helpful Report

Posted 6 months ago

Hello Sian, Thank you for your beautiful review! We’re so pleased to hear that your flowers were delivered on time and brought you joy. Your support means the world to us! Best wishes, The Haute Florist Team

Posted 6 months ago

“Awful customer service. I wouldn’t buy from them again! Bought flowers on next day delivery the flowers arrived after three days the included a bank holiday but the flowers should have arrived before it and once the flowers arrived they were wilting I sent pictures of the flowers and they refused to give me a refund. I had conversation over email for over a period of two days in the end I just had to do a charge back . I would not encourage people to buy from them.”

Helpful Report

Posted 6 months ago

Hello Nicholas, Thank you for taking the time to share your experience. I truly apologise for the delays and the condition in which the flowers arrived. This is not reflective of our usual standards, and I understand why you would feel dissatisfied. We strive to provide good service and we take your feedback seriously. I’m sorry that our communication during this time was not up to par. I appreciate your patience and will use your comments to help us improve moving forward. Best wishes, The Haute Florist Team

Posted 6 months ago

“I ordered 2 bouquets that were delivered on time. Ordering was easy and will definitely use again. Thank you.”

Haute Florist 5 star review on 27th April 2025

Helpful Report

Posted 6 months ago

Hello Marie, Thank you for your fantastic review! We’re so pleased to hear that you found the ordering process easy and that your bouquets were delivered on time. Best wishes, The Haute Florist Team

Posted 6 months ago

Haute Florist is rated 4.7 based on 30,058 reviews