Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, , Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Calderdale
Rating: 4.69

4.7 Rating 30,058 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 30,058 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Haute Florist 5 star review on 7th November 2025

Candice-Marie Litchfield

Haute Florist 5 star review on 5th October 2025

3790

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I bought these as a gift for a friend and she said they were lovely.”

Helpful Report

Posted 6 months ago

Hello, Thank you for your lovely review! We're delighted to hear that your friend enjoyed the flowers. Best wishes, The Haute Florist Team

Posted 6 months ago

“Flowers lovely and delivered on time.”

Helpful Report

Posted 6 months ago

Hello, Thank you for your lovely review! We're delighted to know that you received your flowers on time and found them beautiful. Best wishes, The Haute Florist Team

Posted 6 months ago

“Amazing bouquet of beautiful flowers were so fresh absolute quality top class, my sister who I sent them too said they were the best she had ever received, exactly as described.”

Helpful Report

Posted 6 months ago

Hello, Thank you for your amazing review! We are thrilled to know that your sister loved the bouquet and that it exceeded her expectations. Best wishes, The Haute Florist Team

Posted 6 months ago

“Great flowers which have lasted well”

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Posted 6 months ago

Hello, Thank you for your fantastic review! We're delighted to hear that the flowers have lasted well and brought you joy. Best wishes, The Haute Florist Team

Posted 6 months ago

“My friends were very happy with how flowers were presented. A week has passed and the house this smells of them and they’re still fresh! Thank you! Will use again!”

Helpful Report

Posted 6 months ago

Hello, Thank you for your amazing review! We're thrilled to hear that your friends were so happy with the presentation and that the flowers are still fresh and fragrant! Best wishes, The Haute Florist Team

Posted 6 months ago

“Ordered some lovely flowers for a colleague who is sick, she absolutely loved them!”

Helpful Report

Posted 6 months ago

Hello, Thank you for your lovely review! We're so happy to hear that your colleague loved the flowers. Best wishes, The Haute Florist Team

Posted 6 months ago

“Haute delivered a stunning condolence hatbox arrangement to my friend. As ever, they did not disappoint- delivery exactly on time and fresh, beautiful roses.”

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Posted 6 months ago

Hello, Thank you so much for your heartfelt review! We're thrilled to hear that the condolence hatbox arrangement made a positive impact during a difficult time. It's our pleasure to provide timely and beautiful deliveries. Best wishes, The Haute Florist Team

Posted 6 months ago

“Beautiful flowers delivered promptly with no issues - thank you”

Helpful Report

Posted 6 months ago

Hello Yogini, Thank you for your wonderful review! We're delighted to hear that the flowers were delivered promptly and met your expectations. Best wishes, The Haute Florist Team

Posted 6 months ago

“Delivered a healthy, beautiful hydrangea on the due day - perfect.”

Helpful Report

Posted 6 months ago

Hello, Thank you for your fantastic review! We're so glad to hear that the hydrangea arrived beautifully and on time. Best wishes, The Haute Florist Team

Posted 6 months ago

“Special occasions marked with special flowers presented beautifully makes for very grateful family and friends hence why Haute Florist have now become our go to online florist. Exceptional next day delivery for times we leave it to the last moment really helps and the wonderful way flowers come exquisitely packed and presented really adds that wow factor and makes the recipient feel very special which is job done 👍🏽”

Haute Florist 5 star review on 7th May 2025

Helpful Report

Posted 6 months ago

Hello Shohab, Thank you for your fantastic review! We're so pleased to hear that Haute Florist has become your go-to for special occasions. It’s wonderful to know that our next-day delivery and exquisite packaging help create those memorable moments for your family and friends. Best wishes, The Haute Florist Team

Posted 6 months ago

“Flowers delivered next day the recipient was very pleased with her flowers will use Haute Florist again. Thank you”

Helpful Report

Posted 6 months ago

Hello, Thank you so much for your fantastic review! We’re thrilled to hear that the recipient was pleased with her flowers. Best wishes, The Haute Florist Team

Posted 6 months ago

“Beautiful fresh flowers delivered to my mum . She said they were the nicest flowers she had ever had delivered”

Helpful Report

Posted 6 months ago

Hello Joanne, Thank you for your fantastic review! We're so pleased to hear that your mum loved the flowers and considered them the nicest she's ever received. Best wishes, The Haute Florist Team

Posted 6 months ago

“Delivered a day late but Friend seemed happy with flowers & chocolates.”

Helpful Report

Posted 6 months ago

Hello Mrs McGillivray, Thank you for your kind review! We're glad to hear that your friend enjoyed the flowers and chocolates, even with the delay in delivery. Best wishes, The Haute Florist Team

Posted 6 months ago

“Flowers always packed beautifully and service/delivery always on time. Haute is my go to florist. I totally recommend them.”

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Posted 6 months ago

Hello Deborah, Thank you so much for your excellent review! We're thrilled to hear that you appreciate our beautiful packaging and timely service. Best wishes, The Haute Florist Team

Posted 6 months ago

“Beautiful flowers. Highly recommend”

Helpful Report

Posted 6 months ago

Hello Vanessa, Thank you for your wonderful review! We're so glad to hear that you found our flowers to be beautiful. Best wishes, The Haute Florist Team

Posted 6 months ago

“Beautiful flowers that arrived by lunch time the next day even though they weren't ordered until 8pm the evening before. They were a gift for a friend who was absolutely delighted with them. Great value for money. Ordered the standard size and a gorgeous full bouquet was received. Would highly recommend and will definitely be using again.”

Haute Florist 5 star review on 6th May 2025

Helpful Report

Posted 6 months ago

Hello Tracy, Thank you for your glowing review! We're delighted to hear that the flowers arrived promptly and brought joy to your friend. Best wishes, The Haute Florist Team

Posted 6 months ago

“Great flowers and not squished in a box. Great experience opening them and beautiful bouquet in the room. Highly recommend it!”

Helpful Report

Posted 6 months ago

Hello, Thank you so much for your fantastic review! We're thrilled that you enjoyed the experience of opening our beautifully arranged flowers and that they brightened up your room. Best wishes, The Haute Florist Team

Posted 6 months ago

“Do not use! Use Prestige Gifts to send the flowers and sent me 2 roses and 2 lilies bouquet instead of the Sunflowers Bouquet I ordered! It was a birthday gift. Then would not refund me until I opened a PayPal dispute. Images of what I ordered (sunflowers) and what I recieved!”

Helpful Report

Posted 6 months ago

Hello, I’m truly sorry to hear about your experience with your recent order. It’s disappointing to know that you did not receive the bouquet you had selected, especially for a special occasion like a birthday. We understand how important it is to send the right sentiments through flowers, and I apologize for any frustration this has caused. Thank you for bringing this to our attention. Your feedback is invaluable, and I will make sure to share your comments with the team to improve our service going forward. I can confirm that our team follows a set policy and procedure before processing any refunds. The decision was not related to the dispute raised through PayPal. Best wishes, Rosie

Posted 6 months ago

“Friend was detailed with the flowers. She’s super fussy so always a gamble using someone new.”

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Posted 6 months ago

Hello Samantha, Thank you for your fantastic review! We're thrilled to hear that you were satisfied with the flowers and that we met the expectations of your friend. Best wishes, The Haute Florist Team

Posted 6 months ago

“Great flowers great service”

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Posted 6 months ago

Hello Joseph, Thank you for your amazing review! We're delighted to hear that you loved the flowers and service. Best wishes, The Haute Florist Team

Posted 6 months ago

Haute Florist is rated 4.7 based on 30,058 reviews