Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, , Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Calderdale
Rating: 4.69

4.7 Rating 30,068 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 30,068 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Haute Florist 5 star review on 22nd November 2025

Lauren Wheatley

Haute Florist 5 star review on 7th November 2025

Candice-Marie Litchfield

Haute Florist 5 star review on 5th October 2025

3791

Anonymous

Anonymous // 01/01/2019

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English

“Next day delivery, don’t bother! £50 for a vase of flowers that were horribly small, looked like they picked the worst of the worst blooms! Don’t waste your money or your time, customer service is well below par. I implore you not to order from this company, you’ll be disappointed to say the least.”

Helpful Report

Posted 8 months ago

Hello Lynn, I'm very sorry to hear about your recent experience with us. It’s disheartening to know that the flowers you received did not meet your expectations, and I completely understand your frustration. We aim to provide high-quality blooms and satisfactory service, and it’s clear we fell short on this occasion. Due to the distance between the delivery address and our distribution centre, it can sometimes take extra time in transit, as we do advise on our website. Your feedback regarding the size and quality of the flowers, as well as your experience with customer service, is truly important to us, and I will ensure it is addressed with the appropriate team. We take customer concerns seriously, and your input will help us improve. Best regards, The Haute Florist Team

Posted 8 months ago

“Xxxxxxxxcx”

Helpful Report

Posted 8 months ago

Hello Tony, Thank you for your review! We're so glad to hear that you loved your experience with us. Best wishes, The Haute Florist Team

Posted 8 months ago

“Beautiful flowers sent to my friend for her birthday - she absolutely loved them!”

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Posted 8 months ago

Hello, Thank you for your lovely review! We're so glad to hear that your friend loved the flowers for her birthday. Best wishes, The Haute Florist Team

Posted 8 months ago

“Flowers were as expected and arrived promptly, I would use this company again”

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Posted 8 months ago

Hello Christine, Thank you for your wonderful review! We're delighted to hear that the flowers met your expectations and arrived promptly. Best wishes, The Haute Florist Team

Posted 8 months ago

“Very pleased, thank you”

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Posted 8 months ago

Hello, Thank you for your kind review! We're so glad to hear that you're very pleased with your experience. Best wishes, The Haute Florist Team

Posted 8 months ago

“Wonderful quality. Beautiful flowers. Exceeded expectations. And bang on time.”

Haute Florist 5 star review on 3rd May 2025

Helpful Report

Posted 8 months ago

Hello, Thank you for your incredible review! We're so pleased to hear that the quality and beauty of our flowers exceeded your expectations, and we appreciate your recognition of our timely service. Best wishes, The Haute Florist Team

Posted 8 months ago

“Excellent value for money .beautiful flowers”

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Posted 8 months ago

Hello Andrea, Thank you for your lovely review! We're so pleased to know you found great value and enjoyed the beauty of our flowers. Best wishes, The Haute Florist Team

Posted 8 months ago

“Very nice bouquet delivered on time. It made my friends day.”

Helpful Report

Posted 8 months ago

Hello, Thank you for your lovely review! We're so glad to hear that the bouquet made your friend's day. Best wishes, The Haute Florist Team

Posted 8 months ago

“Very easy experience to choose and book in my chosen flowers and date required. They arrived promptly on the date and the flowers looked spectacular.”

Helpful Report

Posted 8 months ago

Hello, Thank you for your fantastic review! We're so pleased that you found it easy to choose and book your flowers, and that they arrived promptly looking spectacular. Best wishes, The Haute Florist Team

Posted 8 months ago

“The flowers were just beautiful! I ordered Blue Lillys and they were just amazing!! I ordered them for my aunts funeral and they represented her amazing spirit. The flowers were ordered on time as agreed”

Helpful Report

Posted 8 months ago

Hello Vanessa, Thank you for your heartfelt review! We're honoured that our flowers could represent your aunt's amazing spirit during such a special time. Best wishes, The Haute Florist Team

Posted 8 months ago

“Sent a bouquet to my sister ..she was delighted with them …”

Helpful Report

Posted 8 months ago

Hello Janet, Thank you so much for your lovely review! We're thrilled to hear that your sister was delighted with the bouquet. Best wishes, The Haute Florist Team

Posted 8 months ago

“Didn’t receive confirmation email and didnt deliver on date requested.”

Helpful Report

Posted 8 months ago

Hello Shona, Thank you for taking the time to share your feedback. We sincerely apologise for not sending a confirmation email and for the delivery issue on the date requested. Your experience is important to us, and we will look into this matter to ensure it doesn’t happen again. Best wishes, The Haute Florist Team

Posted 8 months ago

“Flowers were good and delivered on time”

Haute Florist 5 star review on 2nd May 2025

Helpful Report

Posted 8 months ago

Hello David, Thank you for your excellent review! We're glad to hear that the flowers were good and arrived on time. Your satisfaction means a lot to us. Best wishes, The Haute Florist Team

Posted 8 months ago

“I live far away from my sister. The Haute made it possible for me to celebrate her birthday in style. Thank you”

Helpful Report

Posted 8 months ago

Hello Richard, Thank you for your wonderful review! We're so glad we could help you celebrate your sister's birthday in style, even from afar. Best wishes, The Haute Florist Team

Posted 8 months ago

“I cannot recommend Haute enough. The flowers I received were spectacular. A lot were in bud too. I loved the arrangement and how they were packaged ensured they arrived in perfect condition.”

Helpful Report

Posted 8 months ago

Hello, Thank you so much for your glowing review! We're delighted to hear that you found the flowers spectacular and appreciated the careful packaging. Best wishes, The Haute Florist Team

Posted 8 months ago

“Speedy delivery and lovely flowers delivered with options of great cards.”

Helpful Report

Posted 8 months ago

Hello Sue, Thank you for your wonderful review! We're thrilled to hear you appreciated our speedy delivery and the lovely flowers, along with the card options. Best wishes, The Haute Florist Team

Posted 8 months ago

“Beautiful selection of flowers and excellent service”

Helpful Report

Posted 8 months ago

Hello Jill, Thank you for your lovely review! We're so glad to hear that you enjoyed our beautiful selection of flowers and experienced excellent service. Best wishes, The Haute Florist Team

Posted 8 months ago

“The recipient was delighted with the flowers, despite being in the post for 2 days they were still very fresh.”

Helpful Report

Posted 8 months ago

Hello Mrs Bowers, Thank you for your fantastic review! We’re overjoyed to hear that the recipient was delighted with the flowers and that they remained fresh even after two days in transit. It’s our goal to provide the best quality blooms for every occasion. Best wishes, The Haute Florist Team

Posted 8 months ago

“Flowers were delivered when they said they would be and were beautiful!”

Helpful Report

Posted 8 months ago

Hello, Thank you for your amazing review! We’re delighted to hear that your flowers were delivered on time and that you found them beautiful. Best wishes, The Haute Florist Team

Posted 8 months ago

“Very poor delivery service. Flowers arrived the day after the celebratory birthday ! Wouldn’t use this company again. Very disappointed and not a great response from customer services.”

Helpful Report

Posted 8 months ago

Hello Mrs Turner, I sincerely apologise for the inconvenience caused by the delayed delivery. It’s disappointing to hear that the flowers arrived after the celebration, and I understand how frustrating this must be for you. Due to the distance between the delivery address and our distribution centre, it can sometimes take extra time in transit, as we do advise on our website. I am again very sorry for this and for any disappointment caused on this occasion. Best wishes, The Haute Florist Team

Posted 8 months ago

Haute Florist is rated 4.7 based on 30,068 reviews