Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, , Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Calderdale
Rating: 4.69

4.7 Rating 30,068 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 30,068 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Haute Florist 5 star review on 22nd November 2025

Lauren Wheatley

Haute Florist 5 star review on 7th November 2025

Candice-Marie Litchfield

Haute Florist 5 star review on 5th October 2025

3791

Anonymous

Anonymous // 01/01/2019

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English

“Excellent”

Helpful Report

Posted 8 months ago

Hello, Thank you so much for your excellent review! We truly appreciate your feedback and are thrilled to hear that you had a great experience with us. Best wishes, The Haute Florist Team

Posted 8 months ago

“Paid for nominated delivery with tracking, didn't receive either, terrible customer service, wouldn't strongly not recommend”

Helpful Report

Posted 8 months ago

Hello, I’m truly sorry to hear about the issues you faced with your order. It’s disappointing to know that you didn’t receive the nominated delivery or tracking information, and I understand how frustrating that must have been for you. We pride ourselves on providing excellent service, and it’s clear we fell short this time. Thank you for bringing this to our attention. Your feedback is crucial for us to improve our processes. Best wishes, Rosie

Posted 8 months ago

“Easy to use from Australia, lovely flowers”

Helpful Report

Posted 8 months ago

Hello, Thank you for your lovely review! We're so glad to hear that you found our service easy to use from Australia and that you enjoyed the flowers. Best wishes, The Haute Florist Team

Posted 8 months ago

“So pretty and not bulked up with greenery. Even when they went over, they were still lovely, particularly the peonies. Lasted a good week.”

Helpful Report

Posted 8 months ago

Hello, Thank you for your wonderful review! We're so glad to hear that you loved the flowers and appreciated the balance of elegance without too much greenery. It's great to know that the peonies remained lovely even after a week! Best wishes, The Haute Florist Team

Posted 8 months ago

“Super service, stunning flowers. Would definitely use again.”

Helpful Report

Posted 8 months ago

Hello, Thank you so much for your wonderful review! We're thrilled to hear that you loved our service and found the flowers stunning. Your satisfaction means the world to us, and we can't wait to serve you again! Best wishes, The Haute Florist Team

Posted 8 months ago

“The flowers were beautiful and the recipient loved them”

Helpful Report

Posted 8 months ago

Hello, Thank you so much for your wonderful review! We’re thrilled to hear that the flowers were beautiful and that the recipient loved them. Best wishes, The Haute Florist Team

Posted 8 months ago

“Very fresh and gorgeous peonies, thank you very kindly”

Helpful Report

Posted 8 months ago

Hello, Thank you so much for your wonderful review! We're thrilled to hear that you loved the fresh peonies. Best wishes, The Haute Florist Team

Posted 8 months ago

“Great service and nice flowers 🌷”

Helpful Report

Posted 8 months ago

Hello, Thank you for your wonderful review! We're so happy to hear that you enjoyed our service and the flowers. Best wishes, The Haute Florist Team

Posted 8 months ago

“Great online florist. The website is easy to use, deliveries are quick, and the flowers look even better than the pictures. Fresh, vibrant, and beautiful. My go to for flowers.”

Helpful Report

Posted 8 months ago

Hello, Thank you for your fantastic review! We're thrilled you found our website easy to use and that the flowers exceeded your expectations. Best wishes, The Haute Florist Team

Posted 8 months ago

“My friend was delighted with her flowers, thank you.”

Helpful Report

Posted 8 months ago

Hello, Thank you so much for your wonderful review! We're thrilled to hear that your friend was delighted with her flowers. Best wishes, The Haute Florist Team

Posted 8 months ago

“Speedy delivery and perfect packaging. Flowers were kept hydrated and not damaged at all and wrapping looked very classy.”

Helpful Report

Posted 8 months ago

Hello, Thank you for your wonderful review! We're thrilled to hear that the speedy delivery and classy packaging met your expectations. Best wishes, The Haute Florist Team

Posted 8 months ago

“This was my first time using Haute Florist. I had a very good experience and wouldn’t hesitate in using them again. I ordered flowers and the Afternoon Tea for my mother’s birthday. The gifts arrived on time and the flowers were beautiful and exactly as pictured on the website.”

Helpful Report

Posted 8 months ago

Hello, Thank you for your wonderful review! We're thrilled to hear that you had a great experience with us and that everything arrived on time. Best wishes, The Haute Florist Team

Posted 8 months ago

“Great flowers. A fair price. And. Bespoke card that was easy to create. Used for my parents wedding anniversary. Very good. Thanks.”

Haute Florist 5 star review on 9th May 2025

Helpful Report

Posted 8 months ago

Hello, Thank you for your wonderful review! We're thrilled to hear that you enjoyed our flowers and found the card creation easy. Best wishes, The Haute Florist Team

Posted 8 months ago

“I recently used next day delivery for a Birthday gift. The flowers were delivered as stated and well received.”

Helpful Report

Posted 8 months ago

Hello, Thank you for your wonderful review! We are thrilled to hear that the next-day delivery went smoothly and that your gift was well received. Best wishes, The Haute Florist Team

Posted 8 months ago

“All stems were broken, box bashed. Real shame”

Helpful Report

Posted 8 months ago

Hello, I’m truly sorry to hear about the issues you experienced with your order. It’s disappointing to know that your flowers arrived in such poor condition, and I can understand how frustrated that must make you feel. We pride ourselves on delivering quality products, and it’s clear we fell short this time. Thank you for bringing this to our attention. Your feedback is vital for us to make improvements. If not done already, please could you send us some images of the bouquet to enquiries@hauteflorist.co.uk with your order number and 'REVIEW' in the subject line? Best wishes, Rosie

Posted 8 months ago

“Beautiful flowers. Thank you!”

Helpful Report

Posted 8 months ago

Hello, Thank you so much for your beautiful review! We're thrilled to hear that you loved the flowers. Best wishes, The Haute Florist Team

Posted 8 months ago

“My sister said that her flowers were amazing! She was delighted with them.”

Helpful Report

Posted 8 months ago

Hello, Thank you so much for your wonderful review! We're thrilled to hear that your sister loved her flowers and was delighted with them. Best wishes, The Haute Florist Team

Posted 8 months ago

“Stunning flowers which were delivered super quick and are still going strong. Any flowers I have sent with Haute in the past have always been beautiful. A repeat customer who will certainly be back.”

Helpful Report

Posted 8 months ago

Hello, Thank you for your wonderful review! We’re thrilled to hear that you loved the flowers and that they arrived quickly. Best wishes, The Haute Florist Team

Posted 8 months ago

“Amazing flowers and service, these were a gift for my partner as I was away for a few days, had the desired effect and are still looking as fresh as day one. Wouldn’t go anywhere else for flowers now!”

Helpful Report

Posted 8 months ago

Hello, Thank you so much for your fantastic review, Steve! We’re thrilled to hear that the flowers had the desired effect and are still looking fresh! Best wishes, The Haute Florist Team

Posted 8 months ago

“ordered on line, excellent communication throughout process , delivered as described and more importantly receiver was delighted with quality of roses.Thank you”

Helpful Report

Posted 8 months ago

Hello, Thank you for your fantastic review! We're thrilled to hear that you appreciated our communication and that the recipient was delighted with the quality of the roses. Best wishes, The Haute Florist Team

Posted 8 months ago

Haute Florist is rated 4.7 based on 30,068 reviews