Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, , Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Calderdale
Rating: 4.69

4.7 Rating 30,073 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 30,073 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Haute Florist 5 star review on 22nd November 2025

Lauren Wheatley

Haute Florist 5 star review on 7th November 2025

Candice-Marie Litchfield

Haute Florist 5 star review on 5th October 2025

3791

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“My recipient was very happy with the delivery and freshness of the flowers , will defo use again”

Helpful Report

Posted 11 months ago

Hello Sarah, Thank you for your lovely review! We're delighted to hear that your recipient was happy with the delivery and the freshness of our flowers. Best wishes, The Haute Florist Team

Posted 11 months ago

“Beautifully presented flowers”

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Posted 11 months ago

Hello James, Thank you for your lovely review! We're delighted to hear that you found our flowers beautifully presented. Best wishes, The Haute Florist Team

Posted 11 months ago

“Picture sent by recipient showed EXACTLY What we ordered. Beautiful, fresh and the hatbox was a lovely addition. Recipient was over the moon happy!”

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Posted 11 months ago

Hello, Thank you for your wonderful review! We're thrilled to hear that the flowers were exactly what you ordered and that the recipient loved them. It's always our goal to delight our customers, and we're so glad to know you were both happy with the end result. Best wishes, The Haute Florist Team

Posted 11 months ago

“Will never use the service again. Relied on them to deliver birthday flowers - no tracking, no nothing, flowers never arrived. Was only made aware once I followed up with them. On reaching out to find a solution I was met with terrible customer service.”

Helpful Report

Posted 11 months ago

Hello, I’m really sorry to hear about your recent experience with us. It's frustrating to know that your order was not delivered as expected, and I understand how disappointing it is not to receive any tracking information. Your feedback highlights important areas where we need to improve, especially regarding communication and customer service. Thank you for bringing this to our attention. We take these matters seriously and will work to ensure this doesn’t happen again. I have also reached out via email. Best wishes, Ellie

Posted 11 months ago

“Seemless process ...thanks so much forbyour flowers services”

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Posted 11 months ago

Hello, Thank you so much for your kind review! We're delighted to hear that you found the process seamless and that you appreciated our flower services. Best wishes, The Haute Florist Team

Posted 11 months ago

“Excellent”

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Posted 11 months ago

Hello, Thank you so much for your excellent review! We truly appreciate your feedback and are thrilled to hear that you had a great experience with us. Best wishes, The Haute Florist Team

Posted 11 months ago

“Paid for nominated delivery with tracking, didn't receive either, terrible customer service, wouldn't strongly not recommend”

Helpful Report

Posted 11 months ago

Hello, I’m truly sorry to hear about the issues you faced with your order. It’s disappointing to know that you didn’t receive the nominated delivery or tracking information, and I understand how frustrating that must have been for you. We pride ourselves on providing excellent service, and it’s clear we fell short this time. Thank you for bringing this to our attention. Your feedback is crucial for us to improve our processes. Best wishes, Rosie

Posted 11 months ago

“Easy to use from Australia, lovely flowers”

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Posted 11 months ago

Hello, Thank you for your lovely review! We're so glad to hear that you found our service easy to use from Australia and that you enjoyed the flowers. Best wishes, The Haute Florist Team

Posted 11 months ago

“So pretty and not bulked up with greenery. Even when they went over, they were still lovely, particularly the peonies. Lasted a good week.”

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Posted 11 months ago

Hello, Thank you for your wonderful review! We're so glad to hear that you loved the flowers and appreciated the balance of elegance without too much greenery. It's great to know that the peonies remained lovely even after a week! Best wishes, The Haute Florist Team

Posted 11 months ago

“Super service, stunning flowers. Would definitely use again.”

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Posted 11 months ago

Hello, Thank you so much for your wonderful review! We're thrilled to hear that you loved our service and found the flowers stunning. Your satisfaction means the world to us, and we can't wait to serve you again! Best wishes, The Haute Florist Team

Posted 11 months ago

“The flowers were beautiful and the recipient loved them”

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Posted 11 months ago

Hello, Thank you so much for your wonderful review! We’re thrilled to hear that the flowers were beautiful and that the recipient loved them. Best wishes, The Haute Florist Team

Posted 11 months ago

“Very fresh and gorgeous peonies, thank you very kindly”

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Posted 11 months ago

Hello, Thank you so much for your wonderful review! We're thrilled to hear that you loved the fresh peonies. Best wishes, The Haute Florist Team

Posted 11 months ago

“Great service and nice flowers 🌷”

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Posted 11 months ago

Hello, Thank you for your wonderful review! We're so happy to hear that you enjoyed our service and the flowers. Best wishes, The Haute Florist Team

Posted 11 months ago

“Great online florist. The website is easy to use, deliveries are quick, and the flowers look even better than the pictures. Fresh, vibrant, and beautiful. My go to for flowers.”

Helpful Report

Posted 11 months ago

Hello, Thank you for your fantastic review! We're thrilled you found our website easy to use and that the flowers exceeded your expectations. Best wishes, The Haute Florist Team

Posted 11 months ago

“My friend was delighted with her flowers, thank you.”

Helpful Report

Posted 11 months ago

Hello, Thank you so much for your wonderful review! We're thrilled to hear that your friend was delighted with her flowers. Best wishes, The Haute Florist Team

Posted 11 months ago

“Speedy delivery and perfect packaging. Flowers were kept hydrated and not damaged at all and wrapping looked very classy.”

Helpful Report

Posted 11 months ago

Hello, Thank you for your wonderful review! We're thrilled to hear that the speedy delivery and classy packaging met your expectations. Best wishes, The Haute Florist Team

Posted 11 months ago

“This was my first time using Haute Florist. I had a very good experience and wouldn’t hesitate in using them again. I ordered flowers and the Afternoon Tea for my mother’s birthday. The gifts arrived on time and the flowers were beautiful and exactly as pictured on the website.”

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Posted 11 months ago

Hello, Thank you for your wonderful review! We're thrilled to hear that you had a great experience with us and that everything arrived on time. Best wishes, The Haute Florist Team

Posted 11 months ago

“Great flowers. A fair price. And. Bespoke card that was easy to create. Used for my parents wedding anniversary. Very good. Thanks.”

Haute Florist 5 star review on 9th May 2025

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Posted 11 months ago

Hello, Thank you for your wonderful review! We're thrilled to hear that you enjoyed our flowers and found the card creation easy. Best wishes, The Haute Florist Team

Posted 11 months ago

“I recently used next day delivery for a Birthday gift. The flowers were delivered as stated and well received.”

Helpful Report

Posted 11 months ago

Hello, Thank you for your wonderful review! We are thrilled to hear that the next-day delivery went smoothly and that your gift was well received. Best wishes, The Haute Florist Team

Posted 11 months ago

“All stems were broken, box bashed. Real shame”

Helpful Report

Posted 11 months ago

Hello, I’m truly sorry to hear about the issues you experienced with your order. It’s disappointing to know that your flowers arrived in such poor condition, and I can understand how frustrated that must make you feel. We pride ourselves on delivering quality products, and it’s clear we fell short this time. Thank you for bringing this to our attention. Your feedback is vital for us to make improvements. If not done already, please could you send us some images of the bouquet to enquiries@hauteflorist.co.uk with your order number and 'REVIEW' in the subject line? Best wishes, Rosie

Posted 11 months ago

Haute Florist is rated 4.7 based on 30,073 reviews