Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, , Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Calderdale
Rating: 4.69

4.7 Rating 30,058 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 30,058 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Haute Florist 5 star review on 7th November 2025

Candice-Marie Litchfield

Haute Florist 5 star review on 5th October 2025

3790

Anonymous

Anonymous // 01/01/2019

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English

“Speedy delivery and perfect packaging. Flowers were kept hydrated and not damaged at all and wrapping looked very classy.”

Helpful Report

Posted 6 months ago

Hello, Thank you for your wonderful review! We're thrilled to hear that the speedy delivery and classy packaging met your expectations. Best wishes, The Haute Florist Team

Posted 6 months ago

“This was my first time using Haute Florist. I had a very good experience and wouldn’t hesitate in using them again. I ordered flowers and the Afternoon Tea for my mother’s birthday. The gifts arrived on time and the flowers were beautiful and exactly as pictured on the website.”

Helpful Report

Posted 6 months ago

Hello, Thank you for your wonderful review! We're thrilled to hear that you had a great experience with us and that everything arrived on time. Best wishes, The Haute Florist Team

Posted 6 months ago

“Great flowers. A fair price. And. Bespoke card that was easy to create. Used for my parents wedding anniversary. Very good. Thanks.”

Haute Florist 5 star review on 9th May 2025

Helpful Report

Posted 6 months ago

Hello, Thank you for your wonderful review! We're thrilled to hear that you enjoyed our flowers and found the card creation easy. Best wishes, The Haute Florist Team

Posted 6 months ago

“I recently used next day delivery for a Birthday gift. The flowers were delivered as stated and well received.”

Helpful Report

Posted 6 months ago

Hello, Thank you for your wonderful review! We are thrilled to hear that the next-day delivery went smoothly and that your gift was well received. Best wishes, The Haute Florist Team

Posted 6 months ago

“All stems were broken, box bashed. Real shame”

Helpful Report

Posted 6 months ago

Hello, I’m truly sorry to hear about the issues you experienced with your order. It’s disappointing to know that your flowers arrived in such poor condition, and I can understand how frustrated that must make you feel. We pride ourselves on delivering quality products, and it’s clear we fell short this time. Thank you for bringing this to our attention. Your feedback is vital for us to make improvements. If not done already, please could you send us some images of the bouquet to enquiries@hauteflorist.co.uk with your order number and 'REVIEW' in the subject line? Best wishes, Rosie

Posted 6 months ago

“Beautiful flowers. Thank you!”

Helpful Report

Posted 6 months ago

Hello, Thank you so much for your beautiful review! We're thrilled to hear that you loved the flowers. Best wishes, The Haute Florist Team

Posted 6 months ago

“My sister said that her flowers were amazing! She was delighted with them.”

Helpful Report

Posted 6 months ago

Hello, Thank you so much for your wonderful review! We're thrilled to hear that your sister loved her flowers and was delighted with them. Best wishes, The Haute Florist Team

Posted 6 months ago

“Stunning flowers which were delivered super quick and are still going strong. Any flowers I have sent with Haute in the past have always been beautiful. A repeat customer who will certainly be back.”

Helpful Report

Posted 6 months ago

Hello, Thank you for your wonderful review! We’re thrilled to hear that you loved the flowers and that they arrived quickly. Best wishes, The Haute Florist Team

Posted 6 months ago

“Amazing flowers and service, these were a gift for my partner as I was away for a few days, had the desired effect and are still looking as fresh as day one. Wouldn’t go anywhere else for flowers now!”

Helpful Report

Posted 6 months ago

Hello, Thank you so much for your fantastic review, Steve! We’re thrilled to hear that the flowers had the desired effect and are still looking fresh! Best wishes, The Haute Florist Team

Posted 6 months ago

“ordered on line, excellent communication throughout process , delivered as described and more importantly receiver was delighted with quality of roses.Thank you”

Helpful Report

Posted 6 months ago

Hello, Thank you for your fantastic review! We're thrilled to hear that you appreciated our communication and that the recipient was delighted with the quality of the roses. Best wishes, The Haute Florist Team

Posted 6 months ago

“Beautiful flowers always delivered on time and in a lovely condition. Always happy to use as I feel they are a guaranteed quality”

Helpful Report

Posted 6 months ago

Hello, Thank you so much for your wonderful review! We're thrilled to know that you consistently find our flowers beautiful and timely. Best wishes, The Haute Florist Team

Posted 6 months ago

“This is the second time I have used this service this year. The recipient of the flowers was really delighted by the quality of the flowers and those in the January delivery lasted for over a month which she was amazed by! (Not all of the flowers as depended on the species!)”

Helpful Report

Posted 6 months ago

Hello, Thank you so much for your fantastic review! We're overjoyed to hear that you and the recipient were pleased with our flowers and that they lasted so long. Your continued support means the world to us! Best wishes, The Haute Florist Team

Posted 6 months ago

“The flowers I ordered were for a birthday celebration They arrived on time and my aunt rang that evening to say that she was delighted with them. This was my first time using Haute Florist and I will certainly use them again”

Helpful Report

Posted 6 months ago

Hello, Thank you for your wonderful review! We're so glad to hear that your aunt was delighted with the birthday flowers and that they arrived on time. Best wishes, The Haute Florist Team

Posted 6 months ago

“Recipient said she thought the flowers were some of the most beautiful she had ever seen! Delivered on time, great quality.”

Helpful Report

Posted 6 months ago

Hello, Thank you for your amazing review! We're thrilled to hear that the recipient found the flowers to be some of the most beautiful she’s ever seen. Best wishes, The Haute Florist Team

Posted 6 months ago

“Have used Haute Florist for a few years now! Always beautifully fresh flowers, always beautifully presented and always well received.”

Helpful Report

Posted 6 months ago

Hello, Thank you so much for your lovely review! We're delighted to hear that you've enjoyed our fresh flowers over the years and that they are always well received. Best wishes, The Haute Florist Team

Posted 6 months ago

“Quick, efficient and professional.”

Helpful Report

Posted 6 months ago

Hello, Thank you for your excellent review! We're delighted to hear that you found our service quick, efficient, and professional. Best wishes, The Haute Florist Team

Posted 6 months ago

“Lovely service and lovely flowers”

Helpful Report

Posted 6 months ago

Hello, Thank you for your lovely review! We're so pleased to hear that you enjoyed our service and flowers. Best wishes, The Haute Florist Team

Posted 6 months ago

“Lovely flowers exceptionally well boxed and presented Only slight downside is 7 days on now since delivery and most flowers are wilting”

Helpful Report

Posted 6 months ago

Hello, Thank you for your thoughtful review! We're delighted to hear that you appreciated the presentation of our flowers. We understand how disappointing it can be when they don’t last as long as expected. Your feedback is valuable to us, and we’ll use it to continue improving our service. Best wishes, The Haute Florist Team

Posted 6 months ago

“Easy purchase, delivered on time and D-I-L loved them and her photographs showed me how beautiful they were. Only issue is I didn’t get a shipped or delivered notification email.”

Helpful Report

Posted 6 months ago

Hello, Thank you for your kind review! We're delighted to hear that the flowers arrived on time and were enjoyed. We apologise for the hiccup with the notification email and appreciate your feedback on this matter. Best wishes, The Haute Florist Team

Posted 6 months ago

“Excellent ! Easy to navigate and informative website. Beautiful flowers to choose from. Reliable delivery. My number one for all my future flower purchases. Thank you HAUTE.”

Helpful Report

Posted 6 months ago

Hello, Thank you for your excellent review! We're delighted to hear that you found our website easy to navigate and our flowers beautiful. It’s wonderful to know that we’ll be your go-to for future purchases. Best wishes, The Haute Florist Team

Posted 6 months ago

Haute Florist is rated 4.7 based on 30,058 reviews